You are on Getting To The Hospital (Stepping Hill Hospital). Skip to the next section.

Getting To The Hospital (Stepping Hill Hospital)

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• By Road View
  • Stepping Hill Hospital is located south of the town of Stockport.
    It can be easily accessed via the A6 Buxton Road from either the south or from Stockport Town centre.
    The post code for the Sat-Nav is SK2 7JE.
  • There are several patient and visitor car parks around the Hospital site.
    The car parks at Stepping Hill Hospital are open air car parks and 3 multi-storey car parks.
    Car parks 1 and 3 are two level parking. The top levels are only accessed by steps.
    There is Blue Badge Parking available in Car Park 4 and around the Hospital site near main entrances and services.
    There is on-street parking around the site and a ticket must be purchased from the machines next to the parking bays.
    Some of the parking areas are currently not in use due to site works.
• By Bus View
  • The main Hospital bus stop is located off Poplar Grove.
    The services which stop at this bus stop are 192, 375 and 394.
    These services are run by High Peak Buses and Stagecoach.
    There are several other bus stops around the service roads which go around the hospital site.
  • There is an onsite bus stop.
  • There is a main bus stop just as you enter the Poplar Road site. There are also several others on the service roads around the site.
  • All the bus stops are covered clear glass shelters.
    All the bus stop shelters have bench seating and have space for a wheelchair.
• By Train View
  • The nearest train station is Woodsmoor station. It is located 0.5 miles (0.8km) from the hospital, approximately a 10 minute walk via Ripley Avenue.
    There is also Hazel Grove station which is slightly further at 0.8 miles (1.3k) from the hospital.
• Useful Links View
  • Hospital location finder and route planner.
  • To view the web page described above click here (opens in new tab).
  • Traveline journey planner.
  • To view the web page described above click here (opens in new tab).
  • Google map of Stepping Hill Hospital location.
  • To view the web page described above click here (opens in new tab).
  • Information for Woodsmoor Station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Stepping Hill Hospital). Skip to the next section.

Getting Help and Assistance (Stepping Hill Hospital)

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the corridor as you enter the Poplar Grove entrance.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 419 5678.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main entrances.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.

You are on Hospital Parking (Car Park 1 Open-Air Parking). Skip to the next section.

Hospital Parking (Car Park 1 Open-Air Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located opposite the Emergency Department.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park and throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 45m (49yd 8in) from the Emergency Department entrance.

You are on Hospital Parking (Car Park 1 Multi-Storey Parking). Skip to the next section.

Hospital Parking (Car Park 1 Multi-Storey Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the left of the Emergency Department.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.

You are on Level Change (Car Park 1). Skip to the next section.

Level Change (Car Park 1)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located either side and at the rear of the car park.
• There is/are 15+ step(s) to the area/service.
• There is tactile paving at the top and bottom of the step(s).
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Hospital Parking (Main Entrance Drop off). Skip to the next section.

Hospital Parking (Main Entrance Drop off)

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• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the right of the Main Hospital entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
• Comments View
  • This is a 20 minute drop off only zone.

You are on Getting To (Hydrotherapy Department). Skip to the next section.

Getting To (Hydrotherapy Department)

• Hydrotherapy Department is/are located on the ground floor of the main building.
• Access to Hydrotherapy Department is via the Poplar Grove entrance.
• Enter the hospital via the Poplar Grove entrance and proceed along the corridor ahead. At the end of the corridor turn right onto the main hospital corridor. Proceed along the corridor past The Pharmacy Shop and Ward A3. Hydrotherapy Department is on the right.
• There is step free access to Poplar Grove entrance.
• Hydrotherapy Department is approximately 43m from the Poplar Grove entrance.
• There is a/are manual, double door(s) which may be difficult to open between the Poplar Grove entrance and the department/service.
• There are resting areas along the route.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Poplar Grove Entrance). Skip to the next section.

Outside Access (Poplar Grove Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital main building, to the right of the main entrance.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 113cm (3ft 8in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 196cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.

You are on Opening Times (Hydrotherapy Department). Skip to the next section.

Opening Times (Hydrotherapy Department)

• Monday 13:00 - 18:00.
• Tuesday 08:15 - 15:00.
• Wednesday 08:30 - 16:30.
• Thursday 08:30 - 14:30.
• Friday 08:30 - 14:30.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Hydrotherapy Department). Skip to the next section.

Department / Service (Hydrotherapy Department)

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• Department / Service Access View
  • The Hydrotherapy Department is located on the ground floor of the main hospital.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 76cm .
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 120cm (3ft 11in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 105cm (3ft 5in).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate and tiles.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a treatment room, a main reception, accessible toilet facilities for everyone and a waiting room/area.
  • There are 1 consultation/treatment rooms in this department/service.
  • A hearing assistance system is available.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 11/11/2021.
  • The hearing assistance system was working at the time of testing.
  • A mobile hoist is available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.
• Comments View
  • The accessible toilet can be used by all patients.

You are on Reception (Hydrotherapy Department). Skip to the next section.

Reception (Hydrotherapy Department)

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• Reception View
  • The reception point is located ahead as you enter the department.
  • The reception point is approximately 7m (7yd 1ft) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 18/11/2021.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • No tables are permanently fixed.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Entrance (Patient Changing Area Entrance). Skip to the next section.

Entrance (Patient Changing Area Entrance)

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• Entrance Details View
  • This information is for the entrance located to the rear right of the reception waiting area.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 123cm (4ft).
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm.

You are on Consultation / Treatment Room (Hydrotherapy Pool). Skip to the next section.

Consultation / Treatment Room (Hydrotherapy Pool)

• There is / are 1 consultation / treatment room(s) available.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is tiles.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is manual.
• A sling is available.
• The sling is attached by hook and loop.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

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• Comments View
  • There is a hydrotherapy pool with a hydraulic hoist.

You are on Level Change (Hydrotherapy Pool). Skip to the next section.

Level Change (Hydrotherapy Pool)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the right hand side of the pool.
• There is/are 15 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the step(s).
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The lighting levels at the step(s) are moderate to good.

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• Comments View
  • There are 5 steps up and then 10 steps down into the pool.
    
  • The steps are overcome by use of the hoists.

You are on Accessible Changing Room (Changing Room 1). Skip to the next section.

Accessible Changing Room (Changing Room 1)

• There are accessible changing rooms available.
• The accessible changing room is located to the right as you enter the Patient Changing Room.
• The facility is 4m (4yd 1ft) from the Patient Changing Room entrance.
• The door opens outwards.
• The width of the door is 88cm (2ft 11in).
• The door is locked by a lever twist.
• The dimensions of the accessible changing room are 158cm x 324cm (5ft 2in x 10ft 8in).
• Wall mounted rails are available.
• There is not a sink.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is a changing bench.
• The facility changing bench is free standing.
• The facility changing bench height is adjustable.
• The length of the bench is 184cm (6ft).
• There is not a wheel in shower.

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• Comments View
  • The door is single with a locked extension leaf.
    
  • The emergency alarm is a push button at a height of 137cm.
    
  • There is a seat with armrests on both sides.
    
  • There are lockers in the shared area immediately beyond the Hydrotherapy Pool area entrance.
    
  • There are lockers within reach of a wheelchair user.

You are on Accessible Changing Room (Changing Room 2). Skip to the next section.

Accessible Changing Room (Changing Room 2)

• There are accessible changing rooms available.
• The accessible changing room is located ahead as you enter the Patient Changing Room.
• The facility is 3m (3yd 10in) from the Patient Changing Room entrance.
• The door opens inwards and outwards.
• The width of the door is 85cm (2ft 9in).
• The door is locked by a lever twist.
• The dimensions of the accessible changing room are 294cm x 209cm (9ft 8in x 6ft 10in).
• Wall mounted rails are available.
• There is not a sink.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is a changing bench.
• The facility changing bench is free standing.
• The facility changing bench height is adjustable.
• The length of the bench is 189cm (6ft 2in).
• There is not a wheel in shower.

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• Comments View
  • The emergency alarm is a push button at a height of 133cm.
    
  • There are lockers in the Hydrotherapy Pool area, ahead as you enter.

You are on Standard Changing Cubicle / Room (Changing Room 3 and 4). Skip to the next section.

Standard Changing Cubicle / Room (Changing Room 3 and 4)

• The changing cubicle/room is located ahead as you enter the Hydrotherapy Pool area.
• The changing cubicle/room is 3m from the sub waiting room/area.
• There is step-free access to the changing cubicle/room.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) may be difficult for some to open.
• The width of the door opening is 84cm.
• The type of flooring in the room is tiles.
• There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There is a bench seating in the cubicle/room.
• There are 2 similar changing rooms in this area.
• There is a/are coat hook(s) available.
• There is a/are coat hook(s) 173cm from the floor.
• There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
• The lighting levels are good.
• The emergency alarm is a push button.

You are on Accessible Toilet(s) (Patient Toilet - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Patient Toilet - Right Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead as you enter the Patient Changing Room.
  • This accessible toilet is approximately 2m from the Patient Changing Room entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is dementia friendly, written text and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 146cm x 220cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 63cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 173cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 91cm.
  • The shelf is located where it is reachable.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 112cm (3ft 8in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm (2ft 7in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 108cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer requires hands to be inserted into the top.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 80cm (2ft 7in).
  • The contrast between the hand dryer and the wall is good.

You are on Showers. Skip to the next section.

Showers

• There are 3 fixed head showers and 1 height adjustable shower to the left as you enter the Hydrotherapy Pool area, between the changing area and the pool.
  
• There is level access to the showers.
  
• The height of the fixed heads is 174cm.
  
• The controls for the fixed head showers are lever.
  
• There are vertical grab rails on both sides for the fixed head showers.
  
• The height adjustable shower can be adjusted between 131cm to 178cm.
  
• The controls for the height adjustable shower is lever.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Stepping Hill Hospital Main Building link (new tab) - click here.
• Parking at Stepping Hill Hospital link (new tab) - click here.