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Ilkley Station

Station Plaza, Ilkley, West Yorkshire, LS29 8HF

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Access Guide

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Introduction

  • Services / facilities within the grounds include M&S, Pizza Express, Post Office and La Stazione.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the right of the station.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 230cm x 500cm (7ft 7in x 16ft 5in).
    • The nearest Blue Badge bay is 120m (131yd 8in) from the Station Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Access Point (Station Road)

  • Access Point View
    • This information is for the access point located to the right of the building.
    • There is an information board/map at this access point.
    • There is step-free access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is permanently held open.
    • The width of the gap is 170cm.

Access Point (Car Park Platform 1)

  • Access Point View
    • This information is for the access point located in the car park.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is no gate at this access point.
    • The width of the gap is 125cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the access point.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 125cm (4ft 1in).

Outside Access (Concourse Entrance)

  • Entrance View
    • This information is for the entrance located to the left of the building.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are permanently held open.
    • The door(s) is/are double width.
    • The width of the door opening is 155cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 155cm.
  • Comments View
    • There are additional doors to the left and right of this entrance as seen in photograph 3.
    • These doors open away from you and are permanently held open.
    • The doors are double with one leaf locked and are 60cm wide.

Access Point (Concourse to Platform 1, 2 and Ticket Office)

  • Access Point View
    • This information is for the access point located beyond the concourse entrance.
    • There is an information board/map at this access point.
    • There is step-free access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is permanently held open.

Outside Access (Ticket Office)

  • Entrance View
    • This information is for the entrance located to the right as you enter from the Station Road access point.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 95cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception (Ticket Office)

  • The desk/counter is 3m (3yd 10in) from the Ticket Office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.
  • Comments View
    • There is a water refill station and a water bowl for dogs in this area.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 18.30 - 06.00.
  • There is a ticket office.
  • The ticket office is located ahead and to the left from the Station Road Access Point.
  • The ticket office is 10m (10yd 2ft) from the Station Road Access Point.
  • The train companies operating from within this station are Northern Rail.
    The ticket office opening times are: Monday - Friday - 06:05 to 17:00 Saturday - 07:00 to 17:00 Sunday - 09:10 to 16:30.
  • Please click here for access information for Northern Rail.
  • There is a taxi rank at the station.
  • The taxi rank is located to the right of the train station.
  • The taxi rank is 10m (10yd 2ft) from the Station Road Access Point.
  • All key concourse shops and services have level access.
  • There are 2 platform(s) in the station.
  • The platform(s) which has/have level access is / are 1 and 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is a wheelchair available to borrow.
    • To borrow a wheelchair, contact the ticket office.
  • Comments View
    • A portable ramp is available for boarding trains, please ask any member of staff or train crew for assistance.

Train Station Platform (1)

  • There are ticket machines and a Touch and Go machine at a suitable height for wheelchair users.
  • The defibrillator in this area was out of order on the day of the surveyor's visit (18 May 2023).
  • Photographs 5 and 6 show the waiting room.
  • The entrance to this room opens automatically and is 170cm wide.
  • There is seating along the platform.

Train Station Platform (2)

  • There is a Touch and Go machine at a suitable height for a wheelchair user.
  • Photograph 4 shows the narrow gulley that runs along part of the platform.
  • There is seating at the first part of the platform only.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.