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Institute of Health and Social Care Studies

Princess Elizabeth Hospital, Rue Mignot, St Andrews, Guernsey, GY6 8TW

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Access Guide

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Introduction

  • The Institute of Health and Social Care Studies is located on level 3 of the main building.

Opening Times

  • Monday 08:00 - 16:30.
  • Tuesday 08:00 - 16:30.
  • Wednesday 08:00 - 16:30.
  • Thursday 08:00 - 16:30.
  • Friday 08:00 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is located immediately outside the main entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 6 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 340cm x 420cm (11ft 2in x 13ft 9in).
  • The nearest designated bay is 18m (19yd 2ft) from the main entrance.
  • The furthest designated bay is 30m (32yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the main building.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 106cm (3ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically (towards you).
    • The doors are double width.
    • The door opening is 140cm (4ft 7in) wide.
  • Comments View
    • This entrance gives access to level 1 of the main building.
    • Manual wheelchairs are available to transfer patients.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is 35m (38yd 10in) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 1-2-3.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 148cm x 270cm (4ft 10in x 8ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Institute Entrance)

  • This information is for the entrance located on level 3 of the main building.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 87cm (2ft 10in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are single width.
    • The door(s) is / are permanently held open.
    • The door opening is 87cm (2ft 10in) wide.
  • Comments View
    • Both doors have a small extension leaf which can be unlocked to give an opening width of 130cm.

Reception

  • The desk/counter is 7m (7yd 1ft) from the Institute Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The desk/counter is not staffed.
  • The lighting levels are good.
  • There is not a hearing assistance system.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk/counter.
  • Comments View
    • There is a telephone on the shelf and a list of numbers for visitors to be able to call the member of staff they require themselves.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Route finding signage is available.
  • The type of flooring in walkways and corridors is carpet.
  • The lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 1m (3ft 3in) from the entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is carpet.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • There is not a television.
  • Controls are within 120cm (4ft) from floor level.
  • A water dispenser is available.
  • There is space for an assistance dog to rest within the seating area.

Consultation / Treatment Room (Practical Room)

  • There are 1 consultation/treatment rooms available.
  • The room surveyed was Practical Room.
  • The consultation / treatment room is 50m (54yd 2ft) from the entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • Single width with a small extension leaf.
  • The doors are heavy.
  • The door opening is 114cm (3ft 9in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is powered overhead.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • All chairs have armrests available.
  • No tables are permanently fixed.
  • Lighting levels are bright.

Library

  • There are double doors leading into the library.
  • The doors open towards you (pull) and are heavy.
  • The width of the door opening is 160cm.
  • There are security barriers immediately beyond the library entrance.
  • There is room for a wheelchair user to manoeuvre within the library.
  • Lighting levels are bright.
  • The gap between the barriers is 96cm.
  • There is a sloped threshold through the barriers.

Reception (Library)

  • The desk is 29m (31yd 2ft) from the Institute Entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The desk is not generally staffed.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the desk.

Accessible Toilet (Library)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located off the main corridor, outside the library.
    • This accessible toilet is approximately 22m (24yd 2in) from the Institute Entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The dimensions of the accessible toilet are 205cm x 200cm (6ft 9in x 6ft 7in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 135cm (4ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 85cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Changing Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 76cm (2ft 6in).

Accessible Toilet (Practical Room)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is located at the far end of the main corridor outside the Practical Room.
    • The accessible toilet is 50m (54yd 2ft) from the Institute Entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door weight is heavy.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The dimensions of the accessible toilet are 128cm x 210cm (4ft 2in x 6ft 11in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a flashing fire alarm beacon within the cubicle.
    • There is a coat hook.
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 120cm (3ft 11in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 88cm (2ft 11in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in different languages.
  • Water bowls for assistance dogs are available.
  • There is not a dog toilet or toileting area.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.