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Inverness CYC

12 Bank Street, Inverness, IV1 1QY

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Access Guide

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Introduction

  • Services / facilities within the building include a cafe, youth club, games halls, snooker/pool and a meeting room.

Opening Times

  • Monday 10:00 - 15:00.
  • Tuesday 10:00 - 15:00.
  • Wednesday 12:00 - 15:00.
  • Thursday 12:00 - 15:00.
  • Friday 12:00 - 15:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • These times are for the cafe.
    • Opening hours can be different with prior arrangement.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Inverness.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Inverness.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • A parking space can be booked in advance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 78cm (2ft 7in) wide.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the games hall.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Level Change (Front Steps)

  • There are steps to access this area / service.
  • The steps are located to the left as you enter.
  • There is / are 7 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the steps.

Lift (Front)

  • There is a lift for public use.
  • The lift is located beside the front stairs.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are LG-G.
  • The platform lift accesses a small level change.
  • The lift is approximately 3m (3yd 10in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 82cm (2ft 8in).
  • The dimensions of the lift are 90cm x 170cm (2ft 11in x 5ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • The platform lift was awaiting repair at the time of revisit in August 2018.

Eating and Drinking

  • The following information is for the cafe.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is 4m (13ft 1in) from the lift.
  • The distance between the floor and the lowest table is 40cm (1ft 4in).
  • The distance between the floor and the highest table is 75cm (2ft 6in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are larger games halls and a meeting room.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
    • This accessible toilet is located to the left of the building.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 78cm (2ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 250cm x 240cm (8ft 2in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 120cm (3ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Level Change (Accessible Toilet)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the accessible toilet door entrance.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Accessible Shower

  • Accessible shower facilities are available.
  • The showers are located in the accessible toilet.
  • The facilities available in the accessible shower are An adjustable shower head.
  • There is not level access to the services from the shower facilities.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff are not Text Relay aware.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.