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Jacks Zone

Swansea City Football Club - Liberty Stadium, Landore, Swansea, SA1 2FA

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Access Guide

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Contact Details

Getting Help and Assistance

  • For electronic versions of the matchday programmes please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff receive disability awareness/equality training.
  • Food and drink concession staff do receive disability awareness/equality training.
  • Car parking attendants do receive disability awareness/equality training.
  • Staff do not receive deaf awareness training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • For home and away visitor guides please click here.

Getting Here

Car Parking and Drop-Off

Outer Concourse

  • The outer concourse has a concrete surface and is step-free throughout. All stands are accessible via the outer concourse.
  • On matchdays there are independent food stalls and mobile counters selling match day programmes located around the concourse. The Jacks Fan Zone is located on the concourse at the corner of the LG Stand - South Stand.
  • All entrances into the stadium have step-free access.
  • There are Braille and tactile maps of the stadium located on all corners of the concourse.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on match days.

Access Point (Jacks Zone)

  • Access Point View
    • This information is for the access point located outside of the LG - South Stand.
    • The access point is clearly signed.
    • There is step-free access to the access point.
    • There are no doors at this access point.
    • The width of the access point opening is 169cm.
    • There is a steward available for assistance.
    • The nearest accessible toilet is 4m from the access point.

Jacks Zone

  • There is step-free access throughout Jacks Zone.
  • The type of surface throughout Jacks Zone is tarmac.
  • Jacks Zone has a number of stewards located throughout to provide assistance.
  • There is a food and drink kiosk to the left after you enter. The food and drink kiosk has a high counter.
  • There is a large television screen located to the left after you enter. Before matches the television screen shows live Premier League football or highlights.
  • There is bench seating to the left as you enter, near to the large television screen.
  • There is a stage located to the left as you enter next to the large television screen.
  • The portable toilets are located to right as you enter.
  • There is a football speed cage located to the right as you enter. The speed cage allows visitors to kick a ball and see how fast it travels.
  • There is a 3D photo wall located to the right as you enter on the opposite side of Jacks Zone. The photo wall gives fans the opportunity to take a photo as a Swansea City player.
  • There is a marquee located to the right as you enter. The marquee has a stage, a drinks bar and table football available. The marquee also has bands playing on some matchdays.

Changing Places (Provided by Mobiloo)

  • There is a mobile changing places facility that operates external to the stadium on a matchday.
  • The Mobiloo is located on the South-West corner of the stadium, adjacent to Jacks Zone.
  • The Mobiloo can be accessed through the rear tailgate lift or by a PA/or carer via a side door.
  • A toilet with grab rails either side is available.
  • There is an electronic hoist.
  • An adult sized changing bench is available.
  • A wash basin, a soap dispenser, hand towels, wet wipes and disposable latex free hygienic gloves are available.
  • The dimensions of the facility are 200cm x 400cm.
  • A driver/attendant will be on hand to assist with access and operation of the tail gate lift
  • All supporters who require operation of the hoist or the changing table will need to be accompanied by a personal assistant and are advised to bring their own sling.

Accessible Toilet(s) (Jacks Zone)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located to the right as you enter Jacks Zone.
    • This accessible toilet is approximately 4m (4yd 1ft) from the access point.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The dimensions of the accessible toilet are 140cm x 145cm (4ft 7in x 4ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is no dropdown rail.
    • There is not an emergency alarm.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are not available in the toilet.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a mirror.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is not a wash basin.
    • There is not a towel dispenser.
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There is a hand sanitiser located to the right as you enter, 120cm high.
    • The hand sanitiser is out of reach from the toilet seat.

Standard Toilet(s) (Jacks Zone)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right as you enter.
    • The female and male toilets are approximately 4m (4yd 1ft) from the access point.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are low.
    • There is a/are similar standard toilet(s) available.