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Jacobite Cruises - Dochgarroch Lock

Dochgarroch Lock, Dochgarroch, Inverness, IV3 8JG

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Access Guide

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Introduction

  • Services / facilities within the building include Ticket Office and Gangway Access for Jacobite Cruises on Loch Ness.
  • Related link Jacobite Cruises - Tomnahurich Bridge.
  • Related link Jacobite Cruises - Clansman Harbour.
  • Comments
    • Dochgarroch Lock is the most accessible boarding location for the cruises.
    • Clansman Harbour is not accessible for wheelchair users and is not recommended for those who have a walking disability.

Opening Times

  • The venue has seasonal opening times.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Inverness.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located at the front of the ticket office.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 580cm (11ft 10in x 19ft).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the ticket office.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is loose chippings.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • There is a bollard that restricts access to the Blue Badge bay.
    • The Blue Badge bay is 58m from the gangway to the boat via the ticket office.
    • There is an unofficial drop-off point within 10m of the gangway with public access.
    • Long term parking is not possible at this location.
    • There is a second car park to the left of the ticket office. This is shared with coach parking.

Ticket Office

  • The ticket office is located at the rear of the car park.
  • The ticket office is 10m from the Blue Badge parking bay.
  • The ticket is 48m from the gangway for embarking the boat.
  • There is a window for ticket sales.
  • The height of the window is 130cm (4ft 3in).
  • The window is not at a height suitable for a wheelchair user.
  • There is alternative service possible at the door to the left of the ticket window.
  • There is a bell for attracting attention. The height of the bell is 145cm (4ft 8in).
  • The bell is not at a height suitable for a wheelchair user.
  • There is not a hearing enhancement system.
  • The route from the ticket office to the gangway is possible with assistance.
  • Assistance may be required as the path surface has loose chippings.
  • There is a quiet road to cross with dropped kerbs.

Outside Access (Gangway)

  • This information is for the entrance located at the front of the gangway.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • There is a small raised threshold in the doorway.

Level Change (Gangway)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front and immediately beyond the gangway entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 107cm (3ft 6in).

Accessible Toilet

  • Location and Access
    • There are not accessible toilet facilities within this venue.
  • Comments
    • Accesible toilet facilities are available on the Jacobite Rebel boat.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.