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Jacobite Cruises - Jacobite Queen

Tomnahurich Bridge, Glenurquhart Road, Inverness, IV3 5TD

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Access Guide

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Introduction

  • There are 8 cruises along Loch Ness departing at 3 different locations. The tours with wheelchair accessibility (with assistance) are the Reflection and Contempletion tours.
  • The 8 cruises are as follows:.
  • Contemplation is a 2 hours round trip starting from Dochgarroch to Urquhart Castle.
  • Inspiration is a 1 hour round trip from Clansman Harbour to Urquhart Castle.
  • Freedom is a 2 hour round trip from Clansman Harbour to Urquhart Castle with a visit to Urquhart Castle.
  • Reflection is a 3 hours round trip from Tomnahurich Bridge to Urquhart Castle and is recommended for wheelchair user.
  • Discovery is a 3 hour coach and cruise tour of Loch Ness.
  • Sensation is a 3.5 hour coach and cruise calling at Loch Ness Exhibition Centre and Urquhart Castle starting from Clansman Harbour.
  • Passion is a 6.5 hours coach and cruise trip calling at Loch Ness Exhibition Centre, Urquhart Castle and Corrimony Cairn.
  • Temptation is a 2.5 hours coach and cruise trip starting at Clansman Harbour calling at Urquhart Castle.
  • The departing points are Dochgarroch, Clansman Harbour and Tomnahurich Bridge.

Opening Times

  • The venue has seasonal opening times and please contact the venue for details of opening times.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Inverness.
  • The nearest mainline station is Inverness.
  • Comments
    • The Jacobite Queen is based at Tomnahurich Bridge.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the boat.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 100cm (3ft 3in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are light.
    • The door opening is 105cm (3ft 5in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is portable.
  • Comments
    • The ramp has a handrail on both sides.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.
  • Comments
    • Level access is only available on the main deck.
    • There is an audio description of the loch.

Other Floors

  • Steps
    • The floors which are accessible by stairs are Upper Deck.
    • There are 10 steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
  • Other
    • The services on the floors which are not accessible are additional seating.

Restaurant Bar Internal

  • The following information is for the bar.
  • Once inside, there is not level access to the service.
  • Food is not available from the bar.
  • All tables are permanently fixed.
  • All chairs are permanently fixed.
  • The nearest table is 4m (13ft 1in) from the main entrance.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is drinks and snacks.

Level Change (Bar)

  • There are steps to access this area / service.
  • The steps are located to the rear of the main deck.
  • There is / are 10 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.

Accessible Toilet

  • Location and Access
    • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There are steps to access this area / service.
  • The steps are located to the right as you enter.
  • There is / are 10 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.