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Kalmak Pharmacy

9 Upper Ground, Southwark, London, SE1 9LP

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is London Blackfriars.
  • The nearest underground station is London Blackfriars.

Opening Times

  • Monday 08:30 - 18:00.
  • Tuesday 08:30 - 18:00.
  • Wednesday 08:30 - 18:00.
  • Thursday 08:30 - 18:00.
  • Friday 08:30 - 18:00.
  • Saturday 09:00 - 17:00.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are single width.
  • The door opening is 108cm (3ft 7in) wide.

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Main Entrance)

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is 2m (2yd 7in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 92cm (3ft).
  • The dimensions of the lift are 145cm x 104cm (4ft 9in x 3ft 5in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Counter

  • The counter is 7m (7yd 1ft) from the lift.
  • There is level access to the counter from the entrance.
  • There is not is a touchscreen.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 97cm (3ft 2in).
  • There is not a lowered section.
  • The height of the counter is medium height (77cm - 109cm).
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • This venue does play background music/noise.
  • Music/noise is played at the counter.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • There are 2 consultation rooms available.
    • The rooms are located to the rear of the building.
    • There is a wheelchair available to borrow.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • The accessible toilet cubicle was being used for storage at the time of the survey.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.