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Kauto Star Bar

Kempton Park Racecourse, Staines Road East, Sunbury-on-Thames, Middlesex, TW16 5AQ

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Access Guide

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Getting Here

  • By Road View
    • The racecourse is located on the A308 between Sunbury-on-Thames and Hampton Court, less than one mile from Junction 1 of the M3 via Junction 12 of the M25. Priority car parking is provided to owners and trainers and those with a Blue Badge and this is accessed via Gate 1 in Park Road.
    • Free parking is available on all of the racedays. The main car park is free at the majority of fixtures, however this excludes all jump fixtures as well as the 31st March, 7th April, 15th August and 8th September. On all of these fixtures there is a £5 charge per car for the main car park.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
  • By Train View
    • The nearest Railway Station is Kempton Park Station.
    • Kempton Park Racecourse boasts its own train station on-site – Kempton Park – which is situated 200 yards from the North entrance. Trains run every half an hour direct from London Waterloo with the journey time being just 40 minutes. Please note that trains don't run on Boxing Day but there is a bus service from Turnham Green Underground Station. This station is accessible via tube on this day.
    • For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

  • For a map of the racecourse please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Raceday Parking

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the left of the Main Grandstand.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with an open extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 110cm.
  • Ramp/Slope View
    • The ramp/slope is located to the right and in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Outside Access (Paddock Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Club House.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 105cm.

Entrance (The Club House to Kauto Star Bar Entrance)

  • Entrance View
    • This information is for the entrance located to the right after entering the Club House.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 90cm.

Eating and Drinking

  • The following information is for the bar.
  • Full table service is not available.
  • Food and/or drinks can be ordered from the service counter.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is a lowered section of the counter.
  • The lowered section of the counter is not at the recommended height of 76cm.
  • There is not a clear knee recess beneath the lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is vinyl and wood.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 1m from the entrance/opening.
  • The nearest table is approximately 1m from the till/counter.
  • The distance between the floor and the lowest table is 67cm.
  • The distance between the floor and the highest table is 100cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The lighting levels are good.

Counter (Betting Counter)

  • Counter View
    • The counter is located to the left of the bar.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
  • Comments View
    • The betting counter can be moved around depending on events.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located within the Main Grandstand and The Club House.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • The nearest standard toilet(s) is/are located within the Main Grandstand and The Club House.

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