You are on Introduction. Skip to the next section.

Introduction

• This is an inpatient unit property.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road
  • Keith Winter House is located on Keith Winter Close and can be accessed by the A45.
  • Keith Winter House has its own car park for staff and visitors with one Blue Badge bay.
• By Bus
  • The nearest bus stop is located on Stourbridge Road with routes 90, 91, 114, 144A, 147, 318 and 322 operating here.
• By Train
  • The nearest train station is Barnt Green which is approximately 4.2 mile away.
• Useful Links
  • The link below are for the bus providers near Keith Winter House.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Staff receive disability awareness/equality training.
• Staff do not receive deaf awareness training.
• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
• An assistance dog toilet area can be provided onsite.
• There is not a wheelchair to borrow to aid transferring around the building.
• Water bowls for assistance dogs are available.
• Home visits services are not available.
• There is free patient Wi-Fi access at this venue.

You are on Parking. Skip to the next section.

Parking

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• Parking
  • The venue does have a dedicated car park.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 1 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 288cm x 477cm (9ft 5in x 15ft 8in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying
  • There are not parking charges for the car park.
• Access from the Car Park
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac.
  • The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the Main Entrance.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s)
  • There is not an onsite bus stop.
• Drop-off Point(s)
  • There is not a/are not clearly marked onsite drop-off point(s).

You are on Opening Times. Skip to the next section.

Opening Times

• This service is open 24 hours.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is not clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 80cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments
  • Both entrance doors can be opened by a member of staff if required.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is carpet and vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are G,1.
• Steps
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is not a landing.
  • The lighting levels are good.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s)
  • The female and male toilet facilities that were surveyed are located on the ground and the first floor.
  • The female and male toilets are approximately 5m (5yd 1ft) from the Main Entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is not available.
  • The tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.