You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a natural history museum and over 20 galleries, including exhibitions of decorative art, Salvador Dali, Glasgow Boys, Dutch and French art, gift shop and cafés.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Partick.
• The nearest underground station is Kelvinhall.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • There are parking charges for standard parking.
  • The car park is located to the rear of the venue, off Kelvin Way.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 10 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 390cm x 460cm (12ft 10in x 15ft 1in).
  • The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 42m (45yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located at the front side of the building.
• Comments View
  • The car park is managed by Glasgow City Council, and at the time of survey in July 2021 charged £1.60 per hour for standard parking.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance, via lift.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 132cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 156cm.
• Step(s) View
  • The step(s) is/are located leading up to the entrance.
  • There is/are 13 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.

You are on Outside Access (Main Entrance Lift Entrance). Skip to the next section.

Outside Access (Main Entrance Lift Entrance)

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• Entrance View
  • This information is for the entrance located to the left of the main entrance.
  • There is ramped/sloped or stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 79cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are single width.
  • The width of the door opening is 88cm.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 120cm (3ft 11in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located to the left of the slope.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 5cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Lift (Main Entrance). Skip to the next section.

Lift (Main Entrance)

• There is a lift for public use.
• The lift is located to the left as you face the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG, G.
• The lift is approximately 3m (3yd 10in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 86cm (2ft 10in).
• The dimensions of the lift are 97cm x 140cm (3ft 2in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

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• Comments View
  • This lift takes you up to the main entrance doors bypassing the steps.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the building.
  • There is stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 152cm.
• Step(s) View
  • The step(s) is/are located leading up to the entrance.
  • There is/are 15+ step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • There are steps leading up from either side.
  • The central accessible entrance to the ground floor below is clearly signed.

You are on Outside Access (Accessible Rear Entrance - Lower Ground Floor). Skip to the next section.

Outside Access (Accessible Rear Entrance - Lower Ground Floor)

• This information is for the entrance located at the rear of the building, near the car park.
• There is level access into the venue.
• The main door(s) open(s) automatically (towards you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The door(s) is / are single.
  • The width of the door opening is 92cm (3ft).
• Comments View
  • The details given are for the right hand door as you face the entrance.
  • There is a manual door on the left, and revolving doors in the middle.
  • This entrance sits back from view for anyone approaching the rear entrances from either side of the building.
  • It is clearly signed at the steps to the entrance above.

You are on Reception (Accessible Rear Entrance). Skip to the next section.

Reception (Accessible Rear Entrance)

• The desk/counter is 3m (3yd 10in) from the accessible rear entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.

You are on Reception (Main). Skip to the next section.

Reception (Main)

• The desk/counter is 38m (41yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Restaurant Bar Internal (KG Café - Lower Ground Floor). Skip to the next section.

Restaurant Bar Internal (KG Café - Lower Ground Floor)

• The following information is for the café.
• Once inside, there is level access to the service.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 4m (4yd 1ft) from the café entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG, G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on the left past the enquiry desk.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG, G, 1.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 27m (29yd 1ft) from the rear entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 122cm x 158cm (4ft x 5ft 2in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • There is a similar lift at the opposite side of the building.

You are on Museum. Skip to the next section.

Museum

• Exhibits can be audio described.
• Tactile signage for exhibits is not available.
• Touch tours are available.
• The availability of touch tours depends on exhibition.
• Video tours are not available.
• There is a hearing assistance system.
• The hearing assistance system is a portable loop.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• The hearing assistance system was not tested at the time of the survey.
• Concessions are available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, please ask at the enquiry desk.

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• Comments View
  • A Braille guide book to the venue is available.

You are on Level Change (First Floor Steps). Skip to the next section.

Level Change (First Floor Steps)

• There is a/are step(s) located on the first floor.
• The step(s) is/are used to access further exhibits.
• There is/are 5 step(s).
• The step(s) is/are not clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 15cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a second lower handrail.
• The lighting levels at the step(s) are good.

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• Comments View
  • There are further steps to access this area at the opposite end side which do not offer a handrail, as shown in photographs 5 and 6.

You are on Lift (First Floor Steps). Skip to the next section.

Lift (First Floor Steps)

• There is a lift for public use.
• The lift is located on the first floor.
• The lift is a platform lift.
• The floors which are accessible by this lift are 1, U1.
• The lift is approximately 30m (32yd 2ft) from the lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 89cm x 139cm (2ft 11in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There is a 'Gate Release' button to open the lift gate.

You are on Restaurant Bar Internal (KG Coffee Shop - First Floor). Skip to the next section.

Restaurant Bar Internal (KG Coffee Shop - First Floor)

• The following information is for the café.
• Once inside, there is level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 1m (3ft 3in) from the café entrance.
• The distance between the floor and the lowest table is 68cm (2ft 3in).
• The distance between the floor and the highest table is 68cm (2ft 3in).
• Menus are wall only.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold snacks.

You are on Toilet with Adaptations (Lower Ground Floor). Skip to the next section.

Toilet with Adaptations (Lower Ground Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the accessible rear entrance.
  • This accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 238cm x 248cm (7ft 10in x 8ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 120cm.
  • The lateral transfer space on the right is 78cm.
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 94cm (3ft 1in).
• Comments View
  • The sink is height adjustable.

You are on Toilet with Adaptations (Expression Court). Skip to the next section.

Toilet with Adaptations (Expression Court)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • This accessible toilet is approximately 60m (65yd 1ft) from the lift.
  • This accessible toilet is located to the rear right of the staircase in the Expression Court gallery.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 121cm (3ft 12in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 286cm x 325cm (9ft 5in x 10ft 8in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 130cm.
  • The lateral transfer space on the right is 120cm.
  • There are dropdown rails on both sides of the toilet.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm did not sound when tested.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Comments View
  • There is a 180cm changing bench available.
  • The changing bench is wall mounted with a fixed height of 71cm as the height adjustment control was not functional at the time of survey.
  • There is a further accessible toilet offering transfer space to the left at the opposite side of the museum, as shown in photographs 11-15.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the right past the enquiries desk.
  • The female and male toilets are approximately 18m (19yd 2ft) from the rear entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the ground floor standard toilets.
  • The height of the baby change table once extended is 94cm (3ft 1in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.
• Comments View
  • There are further female and male standard toilets with baby changing facilities on the ground floor, as shown in photographs 9 to 20.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located to the rear of the car park.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.