Skip to main content

Kelvingrove Art Gallery & Museum

Argyle Street, Glasgow, G3 8AG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.


About this venue

Kelvingrove Art Gallery and Mu?seum is Scotland's most visited free attraction.? With 22 themed, state-of-the-art galleries displaying an astonishing 8000 objects, the collections are extensive, wide-ranging and internationally-significant.

Accessibility Guide

Show Easy Read

Introduction

  • Services / facilities within the building include a natural history museum and over 20 galleries, including exhibitions of decorative art, Salvador Dali, Glasgow Boys, Dutch and French art.

Opening Times

  • Monday 10:00 - 17:00.
  • Tuesday 10:00 - 17:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 10:00 - 17:00.
  • Friday 11:00 - 17:00.
  • Saturday 10:00 - 17:00.
  • Sunday 11:00 - 17:00.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Glasgow.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Glasgow Central.
  • The nearest underground station is Kelvinhall.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 390cm x 460cm (12ft 10in x 15ft 1in).
    • The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 42m (45yd 2ft) from the main entrance.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is a designated drop off point.
  • Comments
    • The car park costs £1.00 for four hours and is free to blue badge holders.

Outside Access (Main Entrance)

  • This information is for the entrance located on Argyle Street.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 132cm (4ft 4in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open both ways.
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 156cm (5ft 1in) wide.
  • Comments
    • The automatic doors are push pad operated.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located directly outside the entrance.
  • There is / are 13 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.

Outside Access (Main Entrance-Lift)

  • This information is for the entrance located on Argyle Street.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 97cm (3ft 2in) wide.

Lift (Main Entrance)

  • There is a lift for public use.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G.
  • The lift is 3m (9ft 10in) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 86cm (2ft 10in).
  • The dimensions of the lift are 97cm x 140cm (3ft 2in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is low.
  • Comments
    • This lift is on the left as you face the main entrance.
    • This lift takes you up to the main entrance doors bypassing the steps.

Reception (Main)

  • The reception desk is 18m (20yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use system.

Outside Access (Rear Entrance)

  • This information is for the entrance located in the car park.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 95cm (3ft 1in) wide.
  • Comments
    • The details given are for the left hand door as you face the entrance.
    • There is a similar door on the right and revolving doors in the middle.

Reception (Enquiries)

  • The reception desk is 3m (9ft 10in) from the rear entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Other Floors

  • Steps
    • The floors which are accessible by stairs are LG-G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift (Main)

  • There is a lift for public use.
  • The lift is located on the left past the enquiry desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G-1.
  • The lift is 27m (30yd) from rear entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 122cm x 158cm (4ft 0in x 5ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • The availability of tactile signage does not depend on exhibition.
  • Touch tours are not available.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, please ask at the enquiry desk.

Restaurant Bar Internal (KG Cafe)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 4m (13ft 1in) from the cafe entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Opening Times
    • Monday 10:00 - 16:00.
    • Tuesday 10:00 - 16:00.
    • Wednesday 10:00 - 16:00.
    • Thursday 10:00 - 16:00.
    • Friday 11:00 - 16:00.
    • Saturday 10:00 - 16:00.
    • Sunday 11:00 - 16:00.

Restaurant Bar Internal (KG Coffee Shop)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 1m (3ft 3in) from the cafe entrance.
  • The distance between the floor and the lowest table is 68cm (2ft 3in).
  • The distance between the floor and the highest table is 68cm (2ft 3in).
  • Menus are wall only.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.
  • Opening Times
    • Monday 10:00 - 17:00.
    • Tuesday 10:00 - 17:00.
    • Wednesday 10:00 - 17:00.
    • Thursday 10:00 - 17:00.
    • Friday 11:00 - 17:00.
    • Saturday 10:00 - 17:00.
    • Sunday 11:00 - 17:00.

Accessible Toilet

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 20m (22yd) from the rear entrance.
    • The accessible toilet is located on the right past the enquiries desk.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 240cm x 248cm (7ft 10in x 8ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 130cm (4ft 3in) high.
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 82cm (2ft 8in) high.
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments
    • There is a height adjustable bed 180cm long within this facility.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.