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Kidderminster Health Centre - Sexual Health

Kidderminster Health Centre, Bromsgrove Street, Kidderminster, Worcestershire, DY10 1PG

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Access Guide

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Introduction

  • This is a health centre property.
  • Services within the building include: Main Health Centre Building - Paediatric Occupational Therapy, Paediatric Physiotherapy, Community Paediatrics, Public Health Nursing/Starting Well Service, Reach4wellbeing, Continence, Adult Speech & Language Services, Heart Failure Clinic, Audiology, Genetics Clinic, Adult Learning Disabilities Psychiatry, Podiatry, Looked after Children Service.
  • Child Adolescent Mental Health Services & Learning Disabilities - CAMS Service. Sexual Health Service. Community Dentistry Service.

Getting Here

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
  • There is a wheelchair to borrow to aid transferring around the building.
  • Water bowls for assistance dogs are not available.
  • Home visits services are available.
  • Home visits can be arrange under extenuating circumstances.

Public Parking

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Bromsgrove Street.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 280cm x 560cm (9ft 2in x 18ft 4in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Parking is free for Blue Badge holders.
  • On Street Standard Parking View
    • Standard on street parking is available.
  • Public Car Park View
    • There is a car park for public use within approximately 200m (219yd).
    • The public car park is located on Bromsgrove Street.
    • The name of the car park is Bromsgrove Street Car Park.
  • Drop-off Point View
    • There is not a designated drop-off point.

Bus Stop(s) and Drop-off Point(s)

Opening Times

  • Monday 14:30 - 17:15.
  • Tuesday 16:15 - 19:00.
  • Wednesday Closed.
  • Thursday 16:15 - 19:00.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.

Outside Access (Sexual Health Main Entrance)

  • Entrance Details View
    • This information is for the entrance located to the left of the main health centre building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 97cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • To exit the main entrance door you need to press the push pad at a height of 94 cm.

Reception

  • Reception View
    • The reception point is located on the left as you enter the Sexual Health clinic.
    • The reception point is approximately 6m (6yd 1ft) from the Sexual Health entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is bench seating and single seats without armrests.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • The lighting levels are medium.

Entrance (Entrance to Clinic areas)

  • Entrance Details View
    • This information is for the entrance located in the waiting room.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is a hand sanitiser.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the door opening is 79cm.

Inside Access

  • There is level access once inside.
  • This venue does not play background music.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • The lighting levels are medium.

Consultation / Treatment Room (Clinic Room)

  • There is / are 5 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Clinic Room 4.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 79cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are bright.

Room / Area (Counselling Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Counselling Room.
  • The room / area is approximately 26m from the Sexual Health entrance.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is not available.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • The room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) within this venue designated for public use.
  • Comments View
    • The nearest accessible toilet is located in the main Health Centre by the waiting room.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the Sexual Health corridor.
    • The shared toilet(s) is/are approximately 26m (28yd 1ft) from the Sexual Health entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

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