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King George V DLR Station

Pier Road, North Woolwich, London, E16 2JF

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Access Guide

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Introduction (DLR Services)

  • Comments View
    • The Docklands Light Railway (DLR) is a fully accessible public transport network with step-free access into all stations.
    • TFL produce a range of accessibility guides including audio guides and large print maps showing step-free routes and the location of toilets on the network.
    • Please see the link above to download or order guides.
    • Most DLR stations are not staffed.
    • Station buildings do not have doors or ticket barriers and are open 24 hours a day.
    • Train services are not 24 hours.
    • Please see link to TFL website for train operating times at each station.
    • Self-service ticket machines are available at each station.
    • Oyster cards, contactless payment cards and travel cards are accepted.
    • There is level access from platform to train at every station.
    • Wheelchair users are advised to reverse on and off the train to overcome any gap between the platform and the train.
    • Every train has a member of staff to assist customers.
    • There is a push button alarm call point on every platform, linked to a control centre.
    • The control centre can alert the staff on the train to customers waiting to board who will require assistance.
    • All platforms have some shelter and fixed seating with armrests.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in North Woolwich.
  • The venue is not in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Woolwich Arsenal.
  • The nearest underground station is Canning Town / North Greenwich - Jubilee Line.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 200cm x 500cm (6ft 7in x 16ft 5in).
    • On street Blue Badge parking is located on Pier Road.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • There is on-steet parking in both Pier Road and Brixham Street.

Level Change (Brixham Street Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located from the street towards the ticket concourse.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Level Change (Pier Road/ Claremont Close Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right of the station.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There are steps to access this area / service.
  • The steps are located to the left of the station.
  • There is / are 14 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the steps.

Train Station

  • The station is not staffed.
  • The train companies operating from within this station are DLR - Woolwich Arsenal branch.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.

Train Station Platform

  • The platform(s) accessed by lift is / are 1-2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1-2.

Level Change (Access to Platforms)

  • There are steps to access this area / service.
  • The steps are located next to the ticket machines, at both entrances.
  • There is / are 15+ step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.
  • The lift does bypass the steps.
  • Comments View
    • There are steps up from street to bridge level then similar steps down from the bridge to platforms.

Lift (Access to Platforms)

  • There is a lift for public use.
  • The lift is located at the Pier Road Entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are concourse - bridge level.
  • The lift is 10m (10yd 2ft) from the top of the ramp from Pier Road.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 195cm x 138cm (6ft 5in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff are Text Relay aware.