Skip to main content

Knebworth House

Old Knebworth Lane, Knebworth, Hertfordshire, SG1 2AX

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Related Access Guides

Opening Times (Knebworth House)

  • Monday 12:00 - 17:00.
  • Tuesday 12:00 - 17:00.
  • Wednesday 12:00 - 17:00.
  • Thursday 12:00 - 17:00.
  • Friday 12:00 - 17:00.
  • Saturday 12:00 - 17:00.
  • Sunday 12:00 - 17:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Knebworth.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located outside the tea rooms.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 300m (328yd 3in) from the main entrance.
    • The furthest Blue Badge bay is 312m (341yd 7in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.
  • Comments View
    • The Blue Badge bays are not marked out but are clearly marked with a sign.
    • Parking in the front courtyard can be arranged for Blue Badge holders if needed providing this is booked in advance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are permanently held open.
  • The width of the door opening is 74cm (2ft 5in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are permanently held open.
    • The width of the door opening is 72cm (2ft 4in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is portable.
  • There is not a level landing at the top of the ramp/slope.
  • Please contact a member of staff.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 76cm (2ft 6in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Counter (Payment Tables)

  • The counter is 10m (10yd 2ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 72cm (2ft 4in).
  • The height of the counter is low (76cm or below).
  • There is not a hearing assistance system.
  • Lighting levels are medium.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • An audio tour is available and the details can also be told by the guides for those who cannot access the first floor via the stairs.

Level Change (Main Corridor to Banqueting Suite)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located between the house and Banqueting Suite.
  • The ramp/slope is moderate.
  • The ramp/slope is portable.
  • There is not a level landing at the top of the ramp/slope.
  • Please contact a member of staff.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 74cm (2ft 5in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located between the house and Banqueting Suite.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

British Raj Exhibit

  • Comments View
    • The British Raj Exhibit is to the rear of the venue across the courtyard.
    • The door to enter the exhibit is a single door as shown in photograph 1 with 2 steps leading to it as shown in photograph 3.
    • The steps are deep and do not have a handrail but there is portable ramp available on request to bypass the steps. The ramp is 75cm in width and creates a moderate gradient.
    • The door to enter the exhibit is a single, opens away from you (push), heavy and 81cm in width.
    • The exhibit inside has plenty of space for a wheelchair user and good light levels.
  • Opening Times View
    • Monday 13:15 - 17:00.
    • Tuesday 13:15 - 17:00.
    • Wednesday 13:15 - 17:00.
    • Thursday 13:15 - 17:00.
    • Friday 13:15 - 17:00.
    • Saturday 13:15 - 17:00.
    • Sunday 13:15 - 17:00.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the first floor exhibits.

Accessible Toilet

  • Accessible toilet facilities are not available.
  • Comments View
    • The nearest accessible toilet is near the car park.
    • Please see the Knebworth House - Park and Gardens access guide for more details.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the grounds.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Comments View
    • Admission has to be paid to the site at the payment booth as you enter the site unless you are visiting for a private function.