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Ladywell Station

Ladywell Road, Ladywell, London, SE13 7XB

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Ladywell.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is Ladywell.

Parking

  • The venue does not have its own car park.

Outside Access (Railway Terrace)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are light.
  • The door opening is 122cm (4ft 0in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are light.
    • The door opening is 97cm (3ft 2in) wide.

Level Change (Railway Terrace)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located at the ticket office entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • Comments View
    • This entrance gives access to the ticket office and platform 1.

Outside Access (Ladywell Road)

  • There is not level access into the venue.
  • The main doors open (no doors).

Level Change (Ladywell Road)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located from Ladywell Road to platform 2.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 245cm (8ft 0in).

Reception (Ticket Office)

  • The reception desk is 5m (16ft 5in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments View
    • The ticket office is open Monday to Friday 06:10 - 19:30 & Saturday 07:20 - 14:00.

Train Station

  • The station is not staffed.
  • There is not an office to obtain help.
  • The train companies operating from within this station are South Eastern.
  • There is not a taxi rank at the station.
  • Shops and services within the station include a kiosk selling hot drinks, newspapers etc.
  • There are 2 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1.
  • The platform(s) accessed by ramp / slope is / are 2.
  • Comments View
    • There is a ramp/slope to access the platform 2.
    • The ramp is moderate.
    • The ramp is permanent.
    • The width of the ramp/slope is 245cm.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are Text Relay aware.