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Lambeth Town Hall

1 Brixton Hill, Brixton, London, SW2 1RW

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Accessibility Guide

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Introduction

Opening Times

  • Monday: 08:00 - 20:00.
  • Tuesday: 08:00 - 20:00.
  • Wednesday: 08:00 - 20:00.
  • Thursday: 08:00 - 20:00.
  • Friday: 08:00 - 20:00.
  • The Town Hall is open at weekends for events.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Brixton.
  • The nearest underground station is Brixton.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are available.
    • On street Blue Badge parking is located on Buckner Road.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments
    • There are 6 Blue Badge bays available on Buckner Road which serve the Town Hall and are access controlled.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 152cm (4ft 12in).
  • Comments
    • The doors are signed as automatic but were not working at the time of the survey (January 2018).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments
    • The handrails only cover the first 4 steps.

Level Change (Main Entrance Foyer to Ground Floor Corridor)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located between the main entrance and the ground floor corridor.
  • There is/are 7 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments
    • The handrails do not cover the first step.
    • This level change can be bypassed by using the accessible entrance and platform lift.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the side of the building, on Acre Lane.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 160cm (5ft 3in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 130cm (4ft 3in).
  • Comments
    • This entrance is close to the main entrance and can be used as an alternative to overcome the steps.
    • The second set of doors are signed as automatic but were not working at the time of the survey (January 2018).
    • At the time of the survey it was also necessary for a member of staff to open this entrance.

Level Change (Accessible Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left as you enter, leading up to the main entrance foyer.
  • There is/are 4 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Accessible Entrance)

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 1m (3ft 3in) from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 98cm x 195cm (3ft 3in x 6ft 5in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Level Change (Access to the Courtyard From Brixton Hill)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading up to the central courtyard from Brixton Hill.
  • The ramp/slope is moderate.
  • The width of the ramp/slope is 120cm (3ft 11in).

Outside Access (Town Hall Courtyard Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are double.
  • The width of the door opening is 180cm (5ft 11in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 176cm (5ft 9in).
  • Comments
    • This entrance gives access to the main reception foyer.

Reception

  • The desk/counter is 3m (3yd 10in) from the Town Hall courtyard entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are not trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments
    • Fixed hearing assistance systems are located in; Room 116, the basement committee room, Assembly Rooms, and chamber balconies.

Other Floors

  • Steps
    • The floors which are accessible by stairs are B, G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located in a corridor off the reception foyer.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B, G, 1 and 2.
  • The lift is approximately 25m (27yd 1ft) from the Town Hall courtyard entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 106cm x 146cm (3ft 6in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Changing Places

  • Location and access
    • The facility is located in the reception foyer.
    • The facility is approximately 12m (13yd 4in) from the Town Hall Courtyard Entrance.
    • There is level access to the facility.
  • Dimensions and features
    • You do not need a key for the facility.
    • The door opens outwards.
    • The width of the door is 108cm (3ft 7in).
    • The dimensions of the facility are 440cm x 320cm (14ft 5in x 10ft 6in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the changing bench and the toilet.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is peninsular.
    • The transfer space on the left as you face the toilet is 270cm (8ft 10in).
    • The transfer space on the right as you face the toilet is 90cm (2ft 11in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is adjustable.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is not available.
    • It is out of reach (higher than 10cm (4") from the floor).

Accessible Toilet (Changing Places)

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the Town Hall courtyard entrance.
    • This accessible toilet is located in the changing places cubicle.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 108cm (3ft 7in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 440cm x 320cm (14ft 5in x 10ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 90cm (2ft 11in).
    • There are dropdown rails on both sides of the toilet.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Comments
    • The sink is height adjustable.

Accessible Toilet (Basement Floor)

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the lift.
    • This accessible toilet is located on the basement floor, to the left as you exit the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 230cm x 375cm (7ft 7in x 12ft 4in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 170cm (5ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 108cm (3ft 7in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s) (Basement Floor)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s)
    • The female toilet facilities that were surveyed are located on the basement floor.
    • The female toilet(s) is/are approximately 72m (78yd 2ft) from the lift.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s)
    • The male toilet facilities that were surveyed are located on the basement floor.
    • The male toilet(s) is/are approximately 65m (71yd 3in) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.
  • Comments
    • There are additional standard toilets with ambulant cubicles on the basement floor, but they have stepped access.

Standard Toilet(s) (Ground Floor)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s)
    • The female toilet facilities that were surveyed are located in a corridor off the reception foyer.
    • The female toilet(s) is/are approximately 50m (54yd 2ft) from the Town Hall courtyard entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilet facilities that were surveyed are located in a corridor off the reception foyer.
    • The male toilet(s) is/are approximately 20m (21yd 2ft) from the Town Hall courtyard entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard female toilets.
    • The height of the baby change table once extended is 89cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s) (First Floor)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Male Toilet(s)
    • The male toilet facilities that were surveyed are located on the first floor, to the left as you exit the lift, in the stairwell.
    • The male toilet(s) is/are approximately 7m (7yd 1ft) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • This is by lift.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are medium.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.