Access Guide
Introduction
- Services / facilities within the grounds include a Hotel and 2 Self Catering Apartments.
Opening Times
- The venue is open 24hrs and the venue has seasonal opening times.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- There is/are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Hotel Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 92cm (3ft) wide.
Level Change (Main Hotel Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 2 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
Outside Access (Restaurant / Bar to Garden)
- This information is for the entrance located leading from the Restaurant / Bar to the Garden.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 148cm (4ft 10in) wide.
Level Change (Restaurant / Bar to Garden)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located immediately beyond the entrance.
- There is / are 5 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is / are deep.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- There is 1 shallow step in the doorway of the entrance.
Reception (Hotel)
- The desk/counter is 3m (3yd 10in) from the main hotel entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
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Comments
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- There is seating available in the reception.
Inside Access (Hotel)
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (Hotel)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located to the left of reception.
- There is / are 3 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on the right going up.
Room (Standard Room No 25)
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General Information
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- The Tourist Board rating is 2 Star.
- There are 26 rooms in total.
- There are 1 standard ground floor rooms.
- There are 25 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some hotel rooms have no auxiliary aids for people with sensory impairments.
- The hotel does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- None of these rooms are accessed by platform lift.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- There is level access to standard rooms on other floors.
- Adjoining rooms are not available.
Ensuite Bathroom - Room No 25
- Suite No 25 has a bathroom.
- There is a bath.
- The height of the bath is 59cm.
- The bath has built in handrails on either side.
- The bath has separate taps.
- The taps are mixer taps.
- There is a standard shower within the bath.
- The shower has an adjustable shower head.
- There is a sink in the bathroom.
- The height of the sink is 82cm.
- There is a toilet within the bathroom.
Other Floors (Main Stairway)
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Steps
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- The floors which are accessible by stairs are LG-G-1-2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are medium.
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Other
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- The services / areas on the floors which are not accessible are additional rooms and the restaurant and bar.
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Comments
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- There are other similar stairways throughout the building.
Other Floors (Ground Floor to Restaurant / Bar)
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Steps
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- The floors which are accessible by stairs are G-LG.
- There are 13 steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
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Other
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- The services / areas on the floors which are not accessible are the restaurant and bar.
Eating and Drinking
- The following information is for the restaurant/bar.
- The restaurant is located on the lower ground floor.
- The bar does serve food.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Level Change (Restaurant / Bar)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located to the left of the doors that access the garden.
- There is / are 2 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The step(s) is / are deep.
- The steps do not have handrails.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s) (Restaurant / Bar)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in the bar area.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are bright.
Swimming Pool (Outdoor Pool)
- There is not a ramped entrance into the water.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- This is an outdoor, unsupervised swimming pool for Hotel and Self Catering guests only.
Outside Access (Apartment Entrance from Forest Road)
- This information is for the entrance located to the left of the car park on the Forest Road.
- There is not level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 87cm (2ft 10in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are light.
- The door opening is 83cm (2ft 9in) wide.
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Comments
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- There is third set of doors.
- The third set of doors is half height.
- The door is single.
- The door opens towards you (pull).
- The door is heavy.
- The width of the opening is 93cm.
Level Change (Apartment Entrance from Forest Road)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the path leading to the entrance.
- The width of the ramp or slope is 135cm (4ft 5in).
- There is a / are step(s) to access this area / service.
- The step(s) is / are located in front of, between, and immediately beyond the doors.
- There is / are 10 step(s) to the area / service.
- The step(s) is/are clearly marked.
- The step(s) is / are deep.
- The steps do not have handrails.
- The ramp/slope does not bypass the step(s).
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Comments
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- There is 1 shallow step in front of the first entrance.
- There are 3 medium steps just past the first entrance.
- There is 1 shallow step just past the second entrance.
- There are 5 deep steps just past the third entrance.
Outside Access (Herm Self Catering Apartment)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 77cm (2ft 6in) wide.
Level Change (Herm Self Catering Apartment)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 4 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is / are deep.
- The steps do not have handrails.
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Comments
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- There are 3 deep steps on the approach to the apartment and 1 deep step in the doorway.
Room (Herm Self Catering Apartment)
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General Information
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- The Tourist Board rating is 2 Star.
- There are 2 rooms in total.
- There are 2 standard ground floor rooms.
- There are 0 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some hotel rooms have no auxiliary aids for people with sensory impairments.
- The hotel does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are not standard rooms on other floors.
Kitchen - Herm Self Catering Apartment
- There is a kitchen in the apartment.
- There are no low level units in the kitchen.
- The height of the kitchen units is 90cm.
- There is a sink.
- The height of the sink is 91cm.
- There is a cooker and hob.
- The height of the cooker controls is 77cm.
- The height of the hob is 92cm.
Living Area - Herm Self Catering Apartment
- There is a living area.
- The living area has a sofa and an arm chair.
- The height of the sofa and arm chair is 46cm.
- There is a coffee table.
- The height of the coffee table is 48cm.
- There is a dining table and 2 chairs.
- The height of the dining table is 73cm.
- The dining chairs do not have armrests.
Bathroom - Herm Self Catering Apartment
- There is a bathroom within the apartment.
- The height of the bath is 55cm.
- The bath has built in handrails and one wall mounted rail.
- The bath has separate hot and cold taps.
- This is not a mixer tap.
- There is a shower within the bath.
- The shower has its own mixer controls.
- The shower has an adjustable shower head which is removable.
- There is a sink.
- The sink is 84cm high.
- There is a standard toilet.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the garden area.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.