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Learner Services

Harrow Weald Campus, Lowlands Road, Harrow Weald, Middlesex, HA3 6RR

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Access Guide

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Introduction

  • Comments View
    • Learner Services is located opposite the main reception desk in the Bronte Building.

Opening Times

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 00:30 - 16:30.
  • Friday 08:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Harrow Weald.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest National Rail station is Headstone Lane.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Harrow and Wealdstone.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Venue Car Park View
    • The car park is located to the right, at the far side of the campus.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 7 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 320cm x 400cm (10ft 6in x 13ft 1in).
    • Designated parking bays are clearly marked.
    • The nearest designated bay is 94m (102yd 2ft) from the Bronte rear entrance.
    • The furthest designated bay is 108m (118yd 4in) from the Bronte rear entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • The car park is for staff and visitors, but all Blue Badge holders can use the designated bays if booked in advance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 172cm (5ft 8in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 76cm (2ft 6in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the approach to the entrance.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the rear of the Bronte Building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 169cm (5ft 7in).
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 167cm (5ft 6in).
  • Comments View
    • There is a push pad to enter the second set of doors and to exit the building via the first set of doors.
    • The height of the push pads is 87cm.

Level Change (Rear Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located to the right as you face the entrance.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 120cm (3ft 11in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left as you face the entrance.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Entrance (Learner Services)

  • Entrance View
    • This information is for the entrance located on the ground floor at the rear of the Bronte Building.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are permanently held open (at the time of the survey).
    • The width of the door opening is 78cm (2ft 7in).

Reception (Learner Services)

  • Learner Services is located within the learner services room.
  • The desk is 1m (3ft 3in) from the learner services entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is low (76cm or lower).
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are medium.
  • Comments View
    • Anyone wishing to use a motorised scooter, or charge a scooter or wheelchair whilst on college premises, needs to contact the college in advance.

Accessible Toilet

  • The nearest accessible toilet is located within the Bronte - Reception Building. Please see the relevant guide for further information regarding the accessible toilet.

Standard Toilet(s)

  • The nearest standard toilets are located within the Bronte - Reception Building. Please see the relevant guide for further information regarding the standard toilets.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff do receive Deaf Awareness training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level 3.