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Learning Resource Centre - Twelve Quays Campus

Wirral Metropolitan College, 1st Floor, A Block, Morpeth Dock, Shore Road, Birkenhead, Wirral, CH41 1AG

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Access Guide

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  • Comments View
    • The Learning Resource Centre is located on the 1st floor of the main building.

Opening Times (Term Time)

  • Monday 08:45 - 17:30.
  • Tuesday 08:45 - 18:30.
  • Wednesday 08:45 - 18:30.
  • Thursday 08:45 - 17:30.
  • Friday 10:00 - 15:00.
  • Saturday Closed.
  • Sunday Closed.

Opening Times (Holidays)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 15:00.
  • Saturday 00:00 - 15:00.
  • Sunday Closed.


  • The venue is situated within the centre of the campus.
  • This venue is situated in Birkenhead.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Hamiliton Square.
  • There is not a bus stop within 150m (164yds) of the venue.


  • This venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders – please inform reception of your arrival if you are a visitor.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 4 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 3.6m x 4.8m (11ft 9in x 15ft 8in).
  • The nearest designated bay is 15m (16yd) from the main entrance.
  • The furthest designated bay is 21m (23yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a dropped kerb/non stepped access from the car park to the venue.
  • The dropped kerb does have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
  • Additional car parking is available at the side of the main building.
  • There are no designated bays in the side car park, only standard bays.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 140cm (4ft 7in).
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is / are single.
    • The width of the door opening is 100cm (3ft 3in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.


  • There is a lift for public use.
  • The lift is located on the right, past the refectory.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • The lift is approximately 38m (41yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 130cm x 135cm (4ft 3in x 4ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.
  • Comments View
    • There is a bank of 2 lifts and the details are the same for both.
    • The lift also allows access to the 1st floor of B Block.

Other Floors (Front Staircase)

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The lighting level is bright.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • There are also central and rear staircases and the details are the same for all stairs.

Outside Access (1st Floor Entrance)

  • This information is for the entrance located off the 1st floor foyer.
  • There is level access into the venue.
  • Level access is via lift.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 107cm (3ft 6in) wide.
  • Comments View
    • There are electronic barriers directly inside the entrance.
    • The barriers make the entrance 95cm wide.


  • The desk is 4m (4yd 1ft) from the 1st floor entrance.
  • There is level access to reception from the entrance.
  • The lighting levels are bright.
  • The reception desk is low (76cm or lower).

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The lighting levels are bright.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers can charge scooters or wheelchairs at the venue.
  • Comments View
    • The internal doors have magnetic retainers to improve access.


  • This library does not have a regular supply of books in Braille.
  • This library does not have a regular supply of books in large print.
  • This library does not have a regular supply of books in audio format.
  • There is an ordering service.
  • It takes approximately 1-2 days to process an order.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A height adjustable table is / are available.
  • Other computer auxiliary aids include Zoomtext, Supernova and MyReader.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.
  • Comments View
    • The nearest adapted toilets are located in the main building at Twelve Quays Campus.
    • Please see the guide for Twelve Quays Campus - Main Building (adapted toilet section) for details.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is generally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • Staff are Text Relay aware.
  • Comments View
    • The photograph shows the Myreader machine.
    • The control panel is kept in the office and booked out as required.