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Learning Shop

Pyramids Shopping Centre, 41 Borough Pavements, Birkenhead, Merseyside, CH41 2XX

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Accessibility Guide

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Introduction

  • The Learning Shop is located within the Pyramids Shopping Centre.
  • The Learning Shop shares The Pyramids Shopping Centre car park and entrances.

Opening Times

  • Monday 10:30 - 15:30.
  • Tuesday 10:30 - 15:30.
  • Wednesday 10:30 - 15:30.
  • Thursday 10:30 - 15:30.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Birkenhead.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest National Rail station is Birkenhead Central.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • Designated blue badge bays are available within The Pyramids Shopping Centre car park.

Outside Access (Shopping Centre Entrance)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 136cm (4ft 6in) wide.

Level Change (Shopping Centre Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Main Entrance)

  • This information is for the entrance located within The Pyramids Shopping Centre.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 94cm (3ft 1in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located leading to the entrance.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.

Lift (Main Entrance)

  • There is a lift for public use.
  • The lift is located leading to the entrance.
  • The lift is a platform lift.
  • The lift is approximately 1m (3ft 3in) from the main entrance.
  • The dimensions of the lift are 90cm x 100cm (2ft 11in x 3ft 3in).
  • The clear door width is 90cm (2ft 11in).
  • There are separate entry and exit doors in the lift.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Reception

  • The desk is 4m (4yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The lighting levels are medium.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.

Accessible Toilet

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
    • This accessible toilet is located to the left as you enter the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 406cm x 326cm (13ft 4in x 10ft 8in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 108cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 134cm (4ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments
    • There is an adjustable changing bed 220cm in length, a mobile hoist and grab rails located at the sink.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is generally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • Staff are Text Relay aware.