You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include a licensed shop, children’s play area, Wigwams, tent, caravan and a owner only static home area.
• Related link Lee Valley White Water Centre.
• Https://www.accessable.co.uk/lee-valley-regional-park/access-guides/lee-valley-white-water-centre

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• Comments View
  • This site is open from 1st March to the 31st January.

You are on Opening Times (Office). Skip to the next section.

Opening Times (Office)

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday 08:30 - 17:00.
• Friday 08:30 - 17:00.
• Saturday 08:30 - 17:00.
• Sunday 08:30 - 17:00.

You are on Location. Skip to the next section.

Location

• The nearest National Rail station is Broxbourne.
• There is not a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The site has barrier controlled access for vehicles.
• The site opens at 08:00 and the gates are locked at 20:00.
• Parking is available throughout the site.
• There is a main unmarked tarmac car park at the rear of reception.
• There is a over spill unmarked gravel car park at the front of reception.

You are on Outside Access (Reception / Shop Entrance). Skip to the next section.

Outside Access (Reception / Shop Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 90cm (2ft 11in).

You are on Level Change (Reception / Shop Entrance). Skip to the next section.

Level Change (Reception / Shop Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the path leading to the entrance.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the Reception / Shop entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are bright.
• There is not a hearing assistance system.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk/counter.

You are on Inside Access (Reception / Shop). Skip to the next section.

Inside Access (Reception / Shop)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are varied.
• The type of flooring in walkways and corridors is vinyl/laminate.

You are on Dish Washing Area. Skip to the next section.

Dish Washing Area

• There is a dish washing area available next door to the standard male showers.
• The door is single.
• The door opens away from you (push).
• The door is light.
• The width of the door opening is 78cm.
• There is not level access to the dish washing area.
• There is a shallow step within the doorway.
• The step is not clearly marked.
• There is level access once inside.
• The height of the sinks is 90cm.

You are on Launderette. Skip to the next section.

Launderette

• There is a launderette available.
• The launderette is located to the right when facing the reception / shop.
• There is not level access to the launderette.
• There is 1 medium height step located within the doorway.
• The step is not clearly marked.
• The step does not have a handrail.
• There is level access once inside.
• The height of the highest controls of the washing machine / dryers is 97cm.

You are on Caravan Site. Skip to the next section.

Caravan Site

• There is a road running through the camp site.
• The gradient of the roads vary from easy to moderate.
• There are pathways throughout the camp site.
• The gradient of the pathways vary from easy to moderate.
• The path surfaces varies between concrete, loose chippings and tarmac.

You are on Wigwams - Number 12. Skip to the next section.

Wigwams - Number 12

• The Wigwam's are timber cabins which are fully insulated and double glazed, with heating and electricity.
• The information provided is for Wigwam number 12.
• There is not level access to the Wigwam.
• There is a ramp / slope to access the Wigwam.
• The ramp / slope is located in front of the Wigwam.
• The ramp / slope is moderate.
• There are 3 deep steps at the Wigwam.
• The steps are located to the right when facing the entrance.
• The steps are not clearly marked.
• The steps have handrails available on both sides.
• The ramp / slope overcomes the steps.
• The door to access the wigwam is single.
• The door opens towards you (pull).
• The door is heavy.
• The width of the wigwam door opening is 81cm.
• There are 12 wigwams in total on site.
• Wigwams 9, 10, 11 and 12 have ramp / sloped access, while the remaining wigwams can only be accessed via steps.
• All wigwams have a shallow step within the doorway including the wigwams with ramped access.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 42m (45yd 2ft) from the reception / shop entrance.
  • This accessible toilet is located to the right when facing the reception / shop.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from reception.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 171cm x 310cm (5ft 7in x 10ft 2in).
  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are not available.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 111cm (3ft 8in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 85cm (2ft 9in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby changing facilities are available within this accessible toilet.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Level Change (Accessible Toilet and Shower). Skip to the next section.

Level Change (Accessible Toilet and Shower)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in the doorway.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.

You are on Accessible Shower (Accessible Toilet). Skip to the next section.

Accessible Shower (Accessible Toilet)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located in the accessible toilet.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 39cm (1ft 3in).
• Other facilities available include; a shower curtain and emergency alarm.

You are on Standard Shower (s). Skip to the next section.

Standard Shower (s)

• Shower facilities are available.
• The shower(s) surveyed is/are located in the block to the right when facing the reception / shop.
• There is not level access to the services from the shower facilities.

You are on Level Change - Standard Showers. Skip to the next section.

Level Change - Standard Showers

• There is a medium height well marked step without handrails to access the standard female showers.
• There is a shallow well marked step without handrails to access the standard male showers.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the building next to the reception / shop.
  • The female and male toilets are approximately 47m (51yd 1ft) from the reception / shop entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are medium.

You are on Level Change - Standard Toilets. Skip to the next section.

Level Change - Standard Toilets

• There is 1 medium height well marked step without handrails to access the standard female and male toilets.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Staff do receive Deaf Awareness training.
• Documents are not available in Braille.
• Documents are not available in large print.
• Water bowls for assistance dogs are available.
• There is a dog toilet or toileting area.
• Staff who speak different languages are not generally on duty.
• A member of staff trained in BSL skills is generally on duty.
• Staff are trained to BSL level 3.
• A member of staff trained in Makaton is not generally on duty.
• Staff are Text Relay aware.