Skip to main content

Lee Valley Ice Centre

Lea Bridge Road, Leyton, London, E10 7QL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Opening Times

  • Monday 12:30 - 15:30.
  • Tuesday 12:30 - 15:30.
  • Tuesday 16:00 - 19:00.
  • Wednesday 12:30 - 15:30.
  • Thursday 12:30 - 15:30.
  • Thursday 20:30 - 22:30.
  • Friday 12:30 - 15:30.
  • Friday 16:00 - 19:00.
  • Friday 20:30 - 22:30.
  • Saturday 10:00 - 12:00.
  • Saturday 14:30 - 16:30.
  • Saturday 20:30 - 22:30.
  • Sunday 10:00 - 12:00.
  • Sunday 14:30 - 16:30.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Leyton.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Clapton.
  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is free for all users.
    • The car park is located in front and to the left of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 365cm x 620cm (11ft 12in x 20ft 4in).
    • The nearest designated bay is 30m (32yd 2ft) from the main entrance.
    • The furthest designated bay is 38m (41yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
  • On Street Parking and Drop-off Details
    • There is not a designated drop off point.
  • Comments
    • There are parent and child bays also available within the car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 100cm (3ft 3in) wide.

Reception

  • The desk is 4m (4yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the desk.
  • Comments
    • There is turnstile entry into the centre, the turnstile can be bypassed by an accessible security gate.
    • The accessible gate is 90cm wide.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.
  • The type of flooring in walkways and corridors is vinyl.

Accessible Ice Rink Entrance

  • Most entrances around the ice rink have 1 medium or deep step.
  • There is an accessible entrance onto the ice.
  • The entrance is located next to the Ice House café.
  • There are two doors that open towards you (pull)
  • The door width is 300cm wide.
  • There is not level access onto the ice.
  • There is a portable ramp available.
  • The portable ramp is moderate.
  • The ramp overcomes the step.
  • There is 1 medium step at the accessible entrance.

Restaurant Bar Internal (The Ice House Cafe)

  • The following information is for the cafe.
  • Once inside, there is not level access to the service.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 11m (12yd 1in) from the cafe entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (The Ice House Cafe)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the cafe entrance and the seating area.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 90cm (2ft 11in).
  • There are steps to access this area / service.
  • The steps are located between the cafe entrance and the seating area.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments
    • The ramp is used to bypass the steps.

Skates Desk

  • The skates desk is located within the standard changing room.
  • The desk is high (over 110cm).

Standard Changing Room (Main Changing Area)

  • There are standard changing rooms available.
  • The standard changing rooms are located behind the Ice House Cafe.
  • The standard changing room is 26m (28yd 1ft) from the main entrance.
  • The standard changing room is 22m (24yd 2in) from the reception desk.
  • There is level access to the standard changing rooms.

Standard Changing Room (Home & Away)

  • There are standard changing rooms available.
  • The standard changing rooms are located off the main changing area.
  • There is level access to the standard changing rooms.

Standard Shower

  • Shower facilities are available.
  • The showers are located within the home and away changing room.
  • There is level access to the services from the shower facilities.
  • Comments
    • There is 1 medium step into the shower.

Accessible Toilet

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 25m (27yd 1ft) from the main entrance.
    • The accessible toilet is located off the changing area.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 155cm x 200cm (5ft 1in x 6ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 105cm (3ft 5in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 110cm (3ft 7in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 77cm (2ft 6in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilets are available.
  • Access to Standard Female Toilet(s)
    • The female toilets are located off the changing area.
    • The female toilets are 23m (25yd 6in) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilets are located off the changing area.
    • The male toilets are 54m (59yd 2in) from the main entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Comments
    • There are additional standard toilets available at the rear of the centre.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are Text Relay aware.
  • Plastic cups are available.
  • Plastic cutlery is not available.
  • Drinking straws are available on request.