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Liverpool Lime Street Station

Lime Street, Liverpool, Merseyside, L1 1JD

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Access Guide

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Opening Times

  • Monday 03:00 - 01:30.
  • Tuesday 03:00 - 01:30.
  • Wednesday 03:00 - 01:30.
  • Thursday 03:00 - 01:30.
  • Friday 03:00 - 01:30.
  • Saturday 03:00 - 01:30.
  • Sunday 07:00 - 00:30.

Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Liverpool.
  • The venue is situated on a road which has a steep gradient.

Parking (Short Stay)

  • The venue does have its own car park.
  • Venue Car Park
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 400cm x 530cm (13ft 1in x 17ft 5in).
    • The nearest designated bay is 90m (98yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The car park does not have a height restriction barrier.
  • Comments
    • The short stay car park is accessed from Skelhorne Street.

Outside Access (Skelhorne Street Entrance)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 180cm (5ft 11in) wide.

Level Change (Skelhorne Street Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the entrance.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.

Outside Access (Main Entrance)

  • This information is for the entrance located on Lord Nelson Street.
  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 160cm (5ft 3in) wide.

Outside Access (Lime Street Entrance)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.

Level Change (Lime Street Entrance)

  • There are steps to access this area / service.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Reception (Travel and Ticket Information Centre)

  • The reception desk is 8m (26ft 3in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • Comments
    • The Travel and Ticket Information Centre is located to the left hand side of the concourse as you enter the station from Lord Nelson Street.
  • Opening Times
    • Monday 05:00 - 23:30..
    • Tuesday 05:00 - 23:30..
    • Wednesday 05:00 - 23:30..
    • Thursday 05:00 - 23:30..
    • Friday 05:00 - 23:30..
    • Saturday 05:00 - 23:30..
    • Sunday 05:00 - 23:30..

Inside Access (Main Concourse)

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Lighting levels are bright.
  • Comments
    • The photograph shows the main concourse.

Train Station

  • There are generally 30 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • This office is located left of the Lord Nelson Street entrance.
  • The train companies operating from within this station are Central Trains, Northern Rail, Virgin Trains and TransPennine Express.
  • There is a taxi rank at the station.
  • The taxi rank is located to the left as you exit via Skelhorne Street.
  • The taxi rank is 7m (22ft 12in) from the main entrance.
  • Shops and services within the station include WH Smith, Boots, M & S Food, Costa Coffee, Coopers Bar, Burger King and Upper Crust.
  • There are 9 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1-9.
  • The platform(s) which has/have level access is / are 1-9.
  • Comments
    • There is level access to the platform(s).
    • There is not an adapted toilet.
    • Shops and services are only available on the main concourse.

Lift (Merseyrail - Wirral Line)

  • There is a lift for public use.
  • The lift is located opposite the entrance to Platforms 1 to 6.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are the Wirral Line platform from the concourse.
  • The lift is 48m (52yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 120cm x 132cm (3ft 11in x 4ft 4in).
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 63m (68yd 2ft) from the main entrance.
    • This accessible toilet is located to the right as you enter from Lord Nelson Street.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from any member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 170cm x 200cm (5ft 7in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • The tap type is lever.
    • Disposal facilities are not available in the cubicle.
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 104cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the walls and floor is poor.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilets are available.
  • Access to Standard Female Toilet(s)
    • The female toilets are located to the right as you enter from Lord Nelson Street.
    • The female toilets are 66m (72yd) from the main entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilets are located to the right as you enter from Lord Nelson Street.
    • The male toilets are 8m (26ft 3in) from the main entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are bright.
  • Baby Change Facilities
    • Baby change facilities are not located within the venue.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is generally on duty.
  • Staff are trained to BSL level 2.
  • Comments
    • Staff are trained to take TypeTalk calls.