You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include
  Ground Floor - Receptions 1,2,3 and 4, WRVS Coffee Shop, X-Ray Reception, A+E Examinations, Oral Surgery, Oral Medicine, Dental Theatre, Radiology, Local Anaesthetics Department.
  First Floor - Reception, Restorative Dentistry.
  Second Floor - Reception, Children's Dentistry, Orthodontics.
  Third Floor - School of Dentistry.
  Fourth Floor - School of Dentistry.
• Related link Special Care Dentistry Unit.
• Https://www.accessable.co.uk/liverpool-university-hospitals-nhs-foundation-trust/liverpool-university-dental-hospital/access-guides/special-care-dentistry-unit

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• Comments View
  • The hospital also has an attached Special Care Dentistry Unit on the lower ground floor.
  • This is most easily accessed externally.
  • Please see the separate Detailed Access Guide for further information.
  • The first and second floors are primarily treatment/teaching areas for student dentists.
  • Disabled patients would generally be treated on the ground floor or in the Special Care Dentistry Unit. .
  • This would be discussed when making an appointment.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:15 - 17:00.
• Tuesday 08:15 - 17:00.
• Wednesday 08:15 - 17:00.
• Thursday 08:15 - 17:00.
• Friday 08:15 - 17:00.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Liverpool.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Liverpool Lime Street.

You are on Parking. Skip to the next section.

Parking

• Parking on the main hospital site is limited to staff and permit holders.
• There is some disabled parking on site but it is generally used by staff with the exception of the Diabetic Centre where outpatients of that facility can park if displaying a Blue Badge.
• It may be possible to drive onto the site to drop off disabled patients outside the side or rear entrances but this is at the discretion of security staff.
• There are drop-off areas outside the main and emergency department entrances and the Linda McCartney Centre but vehicles must not be parked in these areas.
• Patients and visitors can park in the nearby secure Q-Park facility which is situated less than a 5 minute walk from the hospital and is open 24 hours a day, seven days a week.
• The vehicle entrance to Q-Park is on Epworth Street (off Erskine Street).
• A pedestrian exit is available on the Prescot Road side of the car park.
• The car park has over 40 designated Blue Badge bays on level 1 and two additional bays on each of the other levels.
• The dimensions of the bays are 3.5m x 6.5 (11ft 5in x 21ft 3in).
• Parking charges are the same for Blue Badge holders.
• There is a height restriction of 2.1 metres (6ft 10in) at Q-Park so if you have a vehicle above this height please contact the Trust’s Security Team on 0151 706 2228 to make alternative arrangements.
• A shuttle bus services runs between the Q-Park car park and the Royal and Dental Hospitals.
• The bus runs on request and car park staff can radio for one to arrive within a few minutes.

You are on Outside Access (Main Dental Hospital Entrance). Skip to the next section.

Outside Access (Main Dental Hospital Entrance)

• This information is for the entrance located in Pembroke Place.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 166cm (5ft 5in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 170cm (5ft 7in) wide.

You are on Level Change (Main Dental Hospital Entrance). Skip to the next section.

Level Change (Main Dental Hospital Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp/slope does bypass the step(s).
• There are steps to access this area / service.
• The steps are located in front of the entrance and to the left as you face the entrance.
• There is / are 9 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Reception (1 (Main Reception)). Skip to the next section.

Reception (1 (Main Reception))

• The desk is 3m (3yd 10in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The desk is generally staffed.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• There is not a prescription box.
• There is a bell to attract attention.
• The bell is not at a suitable height for a wheelchair user.
• There is sufficient space to write or sign documents on the desk.

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• Comments View
  • There are additional reception desks for clinical areas which are identical to Reception 1.
  • All desks have fixed hearing loops which have been tested.
  • The locations and distances of the reception desks are as follows:
  • Reception 2 (Ground Floor) - 18 metres from the main dental hospital entrance.
  • X-Ray (Ground Floor) - 21 metres from the main dental hospital entrance.
  • Reception 3 (Ground Floor) - 40 metres from the main dental hospital entrance.
  • Reception 4 (Ground Floor) - 40 metres from the main dental hospital entrance.
  • First Floor Reception - 8 metres from the lift.
  • Second Floor Reception - 8 metres from the lift.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does play background music.
• Route finding signage is available.
• The type of flooring in walkways and corridors is non slip.
• Lighting levels are bright.

You are on Waiting Room / Area (Main and Sub Areas). Skip to the next section.

Waiting Room / Area (Main and Sub Areas)

• There is a waiting room / area.
• The waiting room / area is 5m (16ft 5in) from the main entrance .
• There is level access into the waiting room / area.
• There are not doors into the waiting room / area.
• There is room for a wheelchair user to manoeuvre.
• The type of flooring is vinyl.
• Some chairs are permanently fixed.
• Some chairs with armrests are available.
• Some tables are permanently fixed.
• Announcements are in person.
• The room does not have background music playing.
• There is a television.
• Vending machines are not available.
• There is a children's play area.
• There is space for an assistance dog to rest.
• Lighting levels are bright.

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• Comments View
  • There are sub waiting areas for every reception.
  • All waiting areas are identical to the main waiting area except that that they are smaller and do not have televisions.
  • There is a children's play area on every floor.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2-3-4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the main hospital foyer.
• The lift is 15m (16yd) from main dental hospital entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3-4.
• Staff do not need to be notified for use of the lift.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 140cm x 220cm (4ft 7in x 7ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Consultation / Treatment Room (Restorative 1 and 2 - Teaching Areas). Skip to the next section.

Consultation / Treatment Room (Restorative 1 and 2 - Teaching Areas)

• The room surveyed was Restorative 2.
• The consultation / treatment room is 20m (22yd) from the lift .
• There is level access to the consultation / treatment room.
• There are not doors into the consultation / treatment room.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair is adjustable.
• All chairs with armrests available.
• The room does not have background music playing.
• Lighting levels are bright.

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• Comments View
  • This gives an example of the open plan areas on the first and second floors.

You are on Consultation / Treatment Room (Reception 3 - Oral Surgery 1). Skip to the next section.

Consultation / Treatment Room (Reception 3 - Oral Surgery 1)

• The room surveyed was Oral Surgery 2.
• The consultation / treatment room is 30m (32yd 2ft) from the reception.
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• A hoist is available.
• The hoist is powered overhead.
• A sling is available.
• The sling is attached by hook and loop.
• There is a chair.
• All chairs are permanently fixed.
• The chair is adjustable.
• All chairs have armrests available.
• The room does not have background music playing.
• Lighting levels are bright.

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• Comments View
  • The treatment rooms in the hospital are very similar in terms of access.
  • There are 175 treatment areas in the hospital (including those which are located in rooms like this as well as open plan student areas).
  • Disabled patients will always be treated in the most suitable room available.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located next to Reception 4, off the main waiting area.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main dental hospital entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The door is heavy.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The dimensions of the accessible toilet are 175cm x 275cm (5ft 9in x 9ft).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 110cm (3ft 7in).
  • There is no dropdown rail for the toilet.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 102cm (3ft 4in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 102cm (3ft 4in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • The cubicle is fitted with a powered overhead ceiling tracking hoist.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located off both sides of the main waiting area.
  • The female and male toilets are 30m (32yd 2ft) from the main dental hospital entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the standard female toilet on the second floor.
  • The height of the baby change table once extended is 100cm (3ft 3in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.
• Comments View
  • There is an additional standard male toilet on the first floor and an additional standard female toilet on the second floor.

You are on Additional Info. Skip to the next section.

Additional Info

• Disability awareness training can be provided for staff.
• The most commonly used documents can be produced in different formats on request.
• Different formats include Braille, large print and different languages.
• British Sign Language Interpreters can be provided on request.
• Language Interpreters can be provided on request.
• The main languages requested are Cantonese, Arabic, Somali, Mandarin, Polish and Kurdish.
• Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as wards and intensive care units, should be contacted in advance.
• Switchboard staff are Type Talk aware.
• Help with luggage is available for inpatients.
• The mobility aids available in the hospital include mobile hoists, ceiling tracking hoists, wheelchairs, wheelchair platforms, hoist slings, adjustable beds and adjustable dentist chairs.
• There is no charge for mobility aids.
• To obtain mobility aids please contact reception.
• There is not a mobility scooter charging point at the hospital.
• Portable hearing loop systems are available at the hospital.