Skip to main content

London Marriott Hotel County Hall

Westminster Bridge Road, Lambeth, London, SE1 7PB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Hotel Introduction

  • Hotel Information View
    • The hotel has its own parking facilities.
    • The hotel has multiple restaurants/bars.
    • The restaurant/bar can be accessed from the main corridor, to the rear left of the hotel. Gillray's Bar is adjacent to the Steakhouse.
    • Conference/meeting facilities are available.
    • The conference/meeting facilities are located on the ground floor.
  • Room Information View
    • The hotel has 206 rooms in total.
    • There is an/are accessible room(s) within the hotel.
    • The accessible room(s) is/are located on floors 1, 2, 3, 4, 5 and 6.
    • The hotel has 5 accessible room(s) with accessible ensuite facilities.
    • There is/are 5 accessible room(s) with a bath.
    • There is not an/are not adjoining room(s) available for the accessible room(s).
    • There is not a/are not standard room(s) available on the ground floor.
  • Auxiliary Aids View
    • Vibrating pillows with flashing beacons are available on request.
    • Bed raisers are not available on request.
    • All televisions have subtitles available.

Building Layout

  • Floor/Level Listings;.
  • Ground Floor: Reception, Concierge Desk, Gillray's Steakhouse & Bar, Noes Lobby, Library Lounge, conference and events and accessible and standard toilets.
  • 1st Floor to 6th Floor: Hotel Rooms.
  • 5th Floor: Executive Lounge.
  • 5th Floor to 6th Floor: Leisure Facilities.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.

Drop-Off and Parking

  • There is an access road that leads into the County Hall site from Westminster Bridge Road.
  • The access road loops around outside the main entrance to the hotel.
  • Guests can use this area to drop off and also to park on a first come first served basis.
  • Parking is chargeable for all users.
  • With prior notification staff will reserve a parking area for Blue Badge holders.
  • There are no marked parking bays.
  • There is a dropped kerb to the left of the main entrance from the access road (Photograph 4) but it does not have tactile paving.
  • The London Marriott County Hotel also offers a valet parking service.
  • For more information on parking please contact the hotel.

South Bank Public Car Parks

  • This section provides information about a number of public cars parks around South Bank.
    For more information about access and parking charges please visit the individual car parks.
    South Bank is located in the congestion charging zone.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the hotel.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
    • There is a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 9 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • There is a stair climber available at this entrance.

Accessible Route - London County Hall - Belvedere Road to London Marriott County Hall

  • The accessible route into the Marriott London County Hall is located on Belvedere Road.
  • Contact the hotel in advance if you wish to use this entrance.
  • The entrance gives access to London County Hall.
  • There are 4 clearly marked steps with handrails on both sides.
  • There is a platform lift which can be used to overcome the steps.
  • There are 3 sets of double doors leading from the lift into the London Marriott County Hall Foyer.
  • A member of hotel staff can provide assistance with the doors if required.
  • The lifts are located to the left after you enter the foyer.
  • There are 3 lifts available to use.
  • After exiting the lifts, the hotel entrance is to your right.
  • The entrance gives access to the ground floor of the hotel.

Entrance (Internal County Hall Entrance)

  • Entrance View
    • This information is for the entrance located to the right after you exit the lift.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance, via lift.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the door opening is 85cm.

Reception (Ground Floor : Concierge Desk)

  • Reception View
    • The reception point is located next to the main entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop.
    • The hearing system is available only on request.
    • The hearing assistance system is not signed.
    • Staff are trained to use the hearing system.
    • The type of flooring in the reception area is wood.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.

Step(s) (Main Entrance to Hotel - Hotel to Concierge Desk)

  • There is a/are step(s) located beyond the main entrance.
  • The step(s) is/are used to access the hotel, concierge desk and main entrance.
  • There is/are 7 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Reception (Ground Floor : Hotel Reception)

  • Reception View
    • The reception point is located to the right if facing the main entrance, and opposite the main lift lobby.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop.
    • The hearing system is available only on request.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
    • The type of flooring in the reception area is carpet and wood.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is a mixture of seating with and without armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.

Getting Around (Hotel - Ground Floor)

  • Access View
    • There is step-free access throughout the ground floor.
    • The type of flooring in corridors/walkways is carpet and wood.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is bench seating and also a mixture of single seats with and without armrests at regular intervals.
    • The lighting levels are varied.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.

Step(s) (The Queen's Walk to Rear Terrace)

  • There is a/are step(s) located in The Queen's Walk.
  • The step(s) is/are used to access the rear terrace from The Queen's Walk.
  • There is/are 16 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • There is a single gate at the foot of the steps.
    • The gate opens towards you (pull) and is permanently held open.
    • The width of the gate opening is 100cm.
    • There is a stepped entrance into the hotel via Gillray's Steakhouse and Bar from the terrace.

Outside Access (Gillray's Steakhouse & Bar)

  • Entrance View
    • This information is for the entrance located on the rear terrace.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 68cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 143cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance, leading up from the terrace.
    • There is/are 9 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up the step(s).
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • There is a landing before the last 3 steps going up.
    • The last 3 steps do not have a handrail.

Eating and Drinking (Ground Floor : Gillray's Bar)

  • The following information is for the bar.
  • The bar is located along the corridor.
  • There is step-free access to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • The hearing system is available only on request.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet and stone.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 1m from the entrance/opening.
  • The nearest table is approximately 1m from the till/counter.
  • The standard height for tables is 53cm.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is bar meals.
  • The lighting levels are moderate to good.

Eating and Drinking (Ground Floor : Gillray's Steakhouse)

  • The following information is for the restaurant.
  • The restaurant is located off the main corridor, to the rear left of the hotel.
  • There is step-free access to the restaurant.
  • Full table service is available.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • The hearing system is available only on request.
  • There is step-free access within the restaurant.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet, stone and wood.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The distance between the floor and the lowest table is 71cm.
  • The distance between the floor and the highest table is 75cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is steaks and buffet breakfasts.
  • The lighting levels are moderate to good.

Standard Toilet(s) (Ground Floor : Gillray's Steakhouse & Bar and Library Lounge)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the corridor outside Gillray's Steakhouse & Bar and Library Lounge.
    • The female and male toilets are approximately 8m (8yd 2ft) from the Gillray's Steakhouse & Bar internal entrance.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is twist/turn.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.

Eating and Drinking (Ground Floor : Library Lounge)

  • The following information is for the lounge.
  • There is step-free access to the lounge.
  • Full table service is available.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • The hearing system is available only on request.
  • Staff are trained to use the hearing system.
  • There is step-free access within the lounge.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 2m from the entrance/opening.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is afternoon teas and evening main meals.
  • The lighting levels are varied.

Eating and Drinking (Ground Floor : Noes Lobby)

  • The following information is for the bar.
  • The bar is located towards the centre of the main corridor.
  • There is step-free access to the bar.
  • Full table service is available.
  • Food and/or drinks can be ordered from the service counter.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • The hearing system is available only on request.
  • Staff are trained to use the hearing system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet and wood.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 1m from the entrance/opening.
  • The nearest table is approximately 1m from the till/counter.
  • The distance between the floor and the lowest table is 37cm.
  • The distance between the floor and the highest table is 110cm.
  • The standard height for tables is 66cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is bar food, afternoon teas and lunches.
  • The lighting levels are varied.

Event Room(s) / Space(s) (Ground Floor : Horace Cutler Room)

  • Access to the Room View
    • The room surveyed was the Horace Cutler Room.
    • Horace Cutler Room is located along the conference room corridor.
    • There is wayfinding signage for the room.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in block capital lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 85cm.
    • The colour contrast between the external door and wall is poor.
    • The colour contrast between the internal door and wall is poor.
  • Room Details View
    • There is a portable hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are adjustable.

Conference Room(s) (Ground Floor : Boardroom)

  • Access to the Room View
    • The room surveyed was the Boardroom.
    • Boardroom is located along the ground floor conferences corridor.
    • There is wayfinding signage for the room.
    • There is clear signage for the room (on or near the door).
    • There is written signage for the room, in block capital lettering, that is clearly visible.
    • Colleagues can provide assistance getting to the room.
    • The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access into the room.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 85cm.
    • The colour contrast between the external door and wall is poor.
    • The colour contrast between the internal door and wall is poor.
  • Room Details View
    • There is a portable hearing assistance system available for the room.
    • There is fixed furniture within the room.
    • The distance between the floor and the underside of the table is 65cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable desk is not available.
    • There is a/are chair(s) with armrests on both sides within the room.
    • There are no potential trip hazards within the room.
    • The type of flooring in the room is carpet.
    • There is flooring in the room which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are adjustable.
  • Comments View
    • There are double doors leading through to an additional room if required.

Accessible Toilet(s) (Ground Floor : Dining and Events Corridor - Female)

  • Location and Access View
    • This accessible toilet is located off the Dining and Events corridor, next to the female standard toilets.
    • This accessible toilet is approximately 42m (45yd 2ft) from the lift.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • There are separate female and male accessible toilets.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 97cm (3ft 2in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 148cm x 180cm (4ft 10in x 5ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 83cm (2ft 9in).
    • The transfer space is obstructed by the waste disposal bins.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, general domestic waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 138cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is not a towel dispenser.
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 95cm (3ft 1in).
  • Comments View
    • There is a table with hand towels.
    • The height of the table is 72cm.

Accessible Toilet(s) (Ground Floor : Dining and Events Corridor - Male)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located off the Dining and Events corridor, next to the male standard toilets.
    • This accessible toilet is approximately 30m (32yd 2ft) from the lift.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • There are separate male and female accessible toilets.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 150cm x 175cm (4ft 11in x 5ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • The transfer space is obstructed by a waste bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 142cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 127cm.
    • There is not a towel dispenser.
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Comments View
    • There is a table with hand towels.
    • The height of the table is 75cm.

Standard Toilet(s) (Dining and Events Corridor)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located off the Dining and Events corridor.
    • The female toilet(s) is/are approximately 47m (51yd 1ft) from the lift.
    • There is step-free access to the female toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located off the Dining and Events corridor.
    • The male toilet(s) is/are approximately 35m (38yd 10in) from the lift.
    • There is step-free access to the male toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.

Lift (Main Lifts - Standard Lifts)

  • There is a lift for public use.
  • The lift is located to the left of reception.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5 and 6.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 105cm (3ft 5in).
  • The dimensions of the lift are 185cm x 160cm (6ft 1in x 5ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Getting Around (Hotel Rooms and Leisure Facilities Corridors)

  • Access View
    • There is step-free access throughout the building.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is bench seating at regular intervals.
    • The lighting levels are moderate to good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Audio View
    • This venue does not play background music in public areas.

Accessible Room(s) (Room 449)

  • Accessible Room Information View
    • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
    • This type of accessible room is located on the fourth floor.
    • There is step-free access to this type of accessible room.
    • Accessible rooms of this type have specifications that may vary.
    • The ensuite transfer space for the accessible rooms varies from left to right.
    • Guests do not need to open a door between the lift and the room(s).
    • There is a clear 120cm wide route to the room surveyed.
    • The narrowest width of the corridor leading to the room surveyed was 140cm.
    • The room surveyed has an adjoining room.
  • Bedroom Features View
    • The accessible room surveyed is located on the fourth floor.
    • The accessible room surveyed at the time of the visit was 449.
    • There is step-free access to the accessible room surveyed.
    • There is no signage on or near the accessible room door.
    • The door is key card activated.
    • The fob/card reader height is 100cm.
    • The width of the door is 78cm (2ft 7in).
    • There are lowered spy holes available.
    • The bed type is double.
    • The bed height is not adjustable.
    • The height of the bed is 66cm (2ft 2in).
    • The measurement between the bed base and floor is 14cm (6in).
    • The bed is moveable.
    • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
    • The height of the desk is 68cm.
    • The desk is not height adjustable.
    • The desk knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
    • The room surveyed had an armchair and a sofa.
    • Wardrobes have not been adapted to allow use from a seated position.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • Electric sockets are between 40cm and 100cm (4ft) from floor level.
    • Electric sockets are accessible from the bed.
    • There is an emergency alarm in the room.
    • The emergency pull cord alarm is within reach and fully functional.
    • The emergency alarm rings to the front desk.
    • There is a flashing fire alarm beacon within the room.
    • The type of flooring is carpet.
  • Ensuite Facilities View
    • The ensuite door opens by sliding.
    • The door weight is light.
    • The door is locked by a twist lock.
    • The width of the door to the ensuite is 98cm (3ft 3in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the ensuite are 160cm x 380cm (5ft 3in x 12ft 6in).
    • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • The ensuite has a non-slip floor.
    • There is an emergency alarm within the ensuite.
    • The emergency pull cord alarm is within reach and fully functional.
    • The emergency alarm rings to the front desk.
    • There is a flashing fire alarm beacon within the ensuite.
    • Disposal facilities are available.
    • There is a/are open waste paper bin disposal units.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf immediately next to or behind the toilet.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The tap type is sensor.
    • There is not a mixer tap.
    • There is not a soap dispenser.
  • Toilet Details View
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • The toilet has a backrest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 300cm (9ft 10in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet, the wall mounted grab rails are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • Shower Details View
    • The ensuite has a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • Shower controls have clear markings to indicate hot and cold settings.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 50cm (1ft 8in).
    • There is not a/are not wall-mounted grab rail(s) available for the shower.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is poor.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the ensuite walls and floor is good.
    • The colour contrast between the drop down rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rail(s) and wall is good.
    • The colour contrast between the shower dropdown rail(s) and wall is/are good.
    • The toilet seat colour contrast is poor.
    • The lighting levels in the room are good.
    • The lighting levels in the ensuite are good.
  • Comments View
    • There is a vanity sink with a level mixer tap.
    • The height of the sink is 74cm.

Standard Room(s) (Room 321 - Executive Room)

  • Bedroom Features View
    • The room surveyed is located on the third floor.
    • The room surveyed at the time of the visit was Room 321.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The width of the door is 78cm (2ft 7in).
    • The bed type is double.
    • The height of the bed is 66cm (2ft 2in).
    • The measurement between the bed base and floor is 15cm (6in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
    • The ensuite door opens by sliding.
    • The width of the door to the ensuite is 100cm (3ft 3in).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • Wall-mounted grab rails are available for the bath.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is poor.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the grab rails and wall is good.
    • The lighting levels in the room are good.
    • The lighting levels in the ensuite are good.

Standard Room(s) (Room 623)

  • Bedroom Features View
    • The room surveyed is located on the sixth floor.
    • The room surveyed at the time of the visit was Room 623.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The width of the door is 78cm (2ft 7in).
    • The bed type is double.
    • The height of the bed is 66cm (2ft 2in).
    • The measurement between the bed base and floor is 15cm (6in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
    • The ensuite door opens by sliding.
    • The width of the door to the ensuite is 105cm (3ft 5in).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • Wall-mounted grab rails are available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is poor.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The colour contrast between the grab rails and wall is good.
    • The lighting levels in the room are good.
    • The lighting levels in the ensuite are good.
  • Comments View
    • There is a 17cm step to access the shower.

Eating and Drinking (Fifth Floor: Executive Lounge)

  • The following information is for the executive lounge.
  • The executive lounge is located on the fifth floor.
  • There is step-free access to the executive lounge.
  • There is a/are double, heavy manual door(s) to access this area.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the hearing system.
  • There is step-free access within the executive lounge.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet and tiles.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 2m from the entrance/opening.
  • The nearest table is approximately 1m from the till/counter.
  • The distance between the floor and the lowest table is 65cm.
  • The distance between the floor and the highest table is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is breakfast and evening canapes.
  • The lighting levels are good.
  • Comments View
    • The breakfast is buffet and staff can provide assistance.
    • There is full table service for heavy canapes.
    • Smaller canapes are served from the service counter and staff can provide assistance.

Accessible Toilet(s) (Fifth Floor: Executive Lounge)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located to the left when you enter the lounge.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 155cm x 270cm (5ft 1in x 8ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • The transfer space is obstructed by a waste bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.

Standard Toilet(s) (Fifth Floor: Executive Lounge)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the left when entering the lounge.
    • There is step-free access to the shared toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are good.

Entrance (Fifth Floor: The Club At County Hall - Reception)

  • Entrance View
    • This information is for the entrance located on the fifth floor.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance, via lift.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 130cm.

Reception (Fifth Floor: The Club At County Hall)

  • Reception View
    • The reception point is located immediately beyond the entrance.
    • The reception point is approximately 1m (3ft 3in) from the Club At County Hall entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 79cm.
    • There is not sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is carpet.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The seats do not have armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.
  • Comments View
    • There is a vending machine in the reception area.
    • The height of the vending machine controls are 97cm to 113cm from the floor.

Other Floors (The Club at County Hall - Fifth to Sixth Floor)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located just off the reception area.
    • The floors which are accessible by stairs are 5 and 6.
    • There are 20 steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are moderate to good.

Entrance (Sixth Floor: The Club At County Hall - Fitness Suite)

  • Entrance View
    • This information is for the entrance located off the sixth floor corridor.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • A key code is required for access at this entrance.
    • The height of the key code reader is 140cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 94cm.
  • Ramp/Slope View
    • The ramp/slope is located just beyond the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The width of the ramp/slope is 121cm (3ft 12in).
    • The lighting levels at the ramp/slope are moderate to good.
  • Comments View
    • This entrance can be used to overcome the stepped access to the fitness suite from the Leisure Club reception.
    • Guests will need to get a key code from staff in order to use this entrance.

Entrance (Sixth Floor: Changing Rooms)

  • Entrance View
    • This information is for the entrance located off the sixth floor corridor.
    • The entrance area/door is not clearly signed.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • A key code is required for access at this entrance.
    • The height of the key code reader is 140cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 78cm.
  • Step(s) View
    • The step(s) is/are located to the left as you enter, leading down to the female changing area.
    • There is/are 15+ step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
  • Comments View
    • This entrance gives access to the changing areas from the sixth floor.
    • The male changing area is located on the sixth floor and has level access from this entrance.
    • The female changing area is located on the fifth floor and has stepped access from this entrance.
    • Step free access to the female changing area is via The Club At County Hall entrance on the fifth floor.

Changing Area (Male)

  • Changing Area View
    • There is a/are changing area(s) available.
    • The changing area that was surveyed is located on the 6th floor.
    • The changing area is approximately 5m from the changing rooms entrance on the 6th floor.
    • The changing area is approximately 10m from the swimming pool entrance.
    • There is step-free access to the changing area.
    • The facilities available within the changing area include; standard changing rooms/cubicles, standard showers, an accessible toilet and standard toilets.
    • This is a male changing area.
    • Similar female changing area(s) are available.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 77cm.
    • The type of flooring in the changing area is carpet and tiles.
    • There is not a flashing fire alarm beacon within the changing area.
    • There are changing benches or seats within the changing area.
    • There are lockers within the changing area.
    • There is a/are locker(s) within reach for a wheelchair user.
    • The lighting levels in the changing area are good.
  • Shower Facilities View
    • Shower facilities are available.
    • There is step-free access to the shower facilities.
    • Some of the shower cubicles are accessed via a 10cm step.
    • The shower head height(s) is/are adjustable.
    • The shower control type(s) is/are twist/turn.
    • There is a flip-down/tip-up seat for the shower(s).
    • The height of the flip-down/tip-up or fixed seat is 55cm.
    • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
  • Toilet Facilities View
    • Toilet facilities are available.
    • There is step-free access to the toilet(s).
    • An ambulant toilet with wall-mounted grab rails is available.
    • The wash basin(s) tap type is lever.
  • Baby Changing Facilities View
    • There are 2 steps leading up to a sun lounger area with a television. (Photograph 7).
      The steps have handrails on both sides.
      The step nosings are marked but do not have a good colour contrast.
      The steps heights are 1cm and 14cm.

Accessible Toilet(s) (Male Changing Area - Ambulant)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located in the male changing area.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • There is also a cubicle in the female standard toilet.
    • A key is not required for the accessible toilet.
    • There is no signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 146cm x 183cm (4ft 9in x 6ft).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are not available in the toilet.
    • There is a/are coat hook(s).
    • The height of the coat hook is 170cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 97cm.
    • There is not a towel dispenser.
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.

Fitness Suite (The Club At County Hall)

  • Access to Fitness Suite View
    • The fitness suite is located on the sixth floor.
    • There is step free access to the fitness suite.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is not level access to all of the equipment.
    • Equipment and facilities include; cardiovascular machines, free weights, an exercise studio and punch bags.
      There is a shallow step up to a weights bench area (shown in photograph 1).

Standard Toilet(s) (Fitness Suite)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located towards the rear of the fitness suite, near the studio.
    • The shared toilet(s) is/are approximately 75m (82yd 1in) from the sixth floor Fitness Suite entrance.
    • There is step-free access to the shared toilet(s).
    • There is no signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are moderate to good.

Entrance (Swimming Pool)

  • Entrance View
    • This information is for the entrance located on the sixth floor.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • A key code is required for access at this entrance.
    • The height of the key code reader is 140cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 95cm.
  • Step(s) View
    • The step(s) is/are located immediately beyond the entrance, leading down to poolside.
    • There is/are 12 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
  • Comments View
    • A stair climber is available.

Swimming Pool (The Club At County Hall)

  • There is not level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 7 steps.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • There are tables and seating at poolside.
    • The small tables are at a height of 55cm.
    • The height of the large table is 70cm.
    • There are chairs with armrests on both sides and sun loungers.

Related London South Bank Venues (The Queen's Walk - between Westminster Bridge and Golden Jubilee Bridges)

Related London South Bank Venues (South Bank - Waterloo Area)