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London Museum of Water and Steam

Green Dragon Lane, Brentford, Middlesex, TW8 0EN

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Access Guide

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Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Brentford.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Kew Bridge.
  • The nearest underground station is Gunnersbury.

Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday 11:00 - 16:00.
  • Thursday 11:00 - 16:00.
  • Friday 11:00 - 16:00.
  • Saturday 11:00 - 16:00.
  • Sunday 11:00 - 16:00.
  • Comments View
    • Currently open only weekends, as there is a major refurbishment taking place, that will be complete March 2014.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 510cm (13ft 1in x 16ft 9in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 146cm (4ft 9in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There is a gate to gain access to the museum in the reception foyer.
    • The width of the opening is 90cm (2ft 10in).

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located throughout the venue.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp/slope is 130cm (4ft 3in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the Steam Hall.
  • There is/are 15 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • Comments View
    • Only the first 12 steps have a handrail.
    • These steps lead to the 90 Inch and 100 Inch Engines.
    • There are various ramps thoughout the museum, all of which have a handrail on one or both sides.

Level Change (Museum Garden and Picnic Area)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the garden from the car park.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 120cm (3ft 11in).

Level Change (Upper Ground Floor)

  • There are steps to access this area / service.
  • The steps are located leading up to the upper ground floor.
  • There is / are 5 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.

Lift (Access to Steam Hall)

  • There is a lift for public use.
  • The lift is located in the steam hall.
  • The lift is a platform lift.
  • The lift is approximately 45m (49yd 8in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 87cm x 150cm (2ft 10in x 4ft 11in).
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • The availability of tactile signage does not depend on exhibition.
  • Touch tours are available.
  • There is not a hearing assistance system.
  • Concessions are not available.
  • There is not a wheelchair to borrow.

Lift (Access to 90 and 100 inch pumps)

  • There is a lift for public use.
  • The lift is located on the steps.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 40m (43yd 2ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 80cm x 90cm (2ft 7in x 2ft 11in).
  • The lighting level in the lift is medium.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting level is medium.
  • Comments View
    • These stairs can be overcome using the main lift or ramps.

Lift (Main Lift)

  • There is a lift for public use.
  • The lift is located just behind the reception and shop area.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are LG-G.
  • The lift is approximately 22m (24yd 2in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 97cm x 110cm (3ft 2in x 3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • The lower ground floor can also be accessed using internal ramps.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are medium.
  • Comments View
    • The services on other floors which are not accessible include the Maudslay Engine, Bull Engine, Boulton and Watt Engine viewing levels, and the library.

Restaurant Bar Internal (Stokers Cafe)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the main entrance.
  • The distance between the floor and the lowest table is 77cm (2ft 6in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.

Level Change (Babcock Cafe and Toilets)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the far side of the Steam Hall.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 85cm (2ft 9in).
  • There are steps to access this area / service.
  • The steps are located to the side of the cafe by the toilets.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.

Lift (Babcock Cafe and Toilets)

  • There is a lift for public use.
  • The lift is located on the side of the cafe next to the toilets.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is 43m (47yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 89cm x 134cm (2ft 11in x 4ft 5in).
  • There are separate entry and exit doors in the lift.
  • The controls for the lift are not within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
    • This accessible toilet is located adjacent to the cafe.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 91cm (2ft 12in).
    • The door is light.
    • The dimensions of the accessible toilet are 148cm x 220cm (4ft 10in x 7ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 84cm (2ft 9in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located next to the Babcock cafe.
    • The female and male toilets are approximately 7m (7yd 1ft) from the Babcock Cafe and Toilets lift.
    • Inside the venue, there is not level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the male and female toilets.
    • The height of the baby change table once extended is 121cm (3ft 12in).
  • Comments View
    • There are also standard toilets located in the outbuildings next to the adapted toilet.
    • These can only be used by the public at weekends.
    • The male toilet here is accessed by a deep step.

Level Change (Standard Toilets)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the toilets from the cafe and lift.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 83cm (2ft 9in).

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.