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London SEA LIFE Aquarium

Riverside Building, County Hall, Westminister Bridge Road, London, SE1 7PB

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About this venue

Let your imagination soar as you explore the wonderful riches of underwater life, from the beautiful coral reefs of the Indian Ocean to the dark, mysterious depths of the Atlantic and Pacific. During your visit be sure to take in a feed or two There are animal feeds taking place throughout the day in different areas of the attraction so you can see for yourself just how sharp a Piranhas teeth are, what a Seahorse eats and how many fish it takes to satisfy a hungry Gentoo Penguin Every feed is accompanied by a family-friendly, fact-filled talk by a member of our Guest Experience team; To ensure that you leave with a head filled with amazing discoveries and cool creature facts

Access Guide

Show Easy Read

Introduction

  • The aquarium is located on 3 levels, starting on level -2 and continuing on level -1 and onto the Shark Walk, before exiting on level 0.

Opening Times

  • Monday 10:00 - 18:00.
  • Tuesday 10:00 - 18:00.
  • Wednesday 10:00 - 18:00.
  • Thursday 10:00 - 18:00.
  • Friday 10:00 - 19:00.
  • Saturday 10:00 - 19:00.
  • Sunday 10:00 - 19:00.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in London.
  • There is a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is London Waterloo.
  • The nearest underground station is Waterloo.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on the Thames Path, at the front of County Hall.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 144cm (4ft 9in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 6 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • The handrail(s) is/are on both sides.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 150cm (4ft 11in).

Reception (Accessible Entrance)

  • The desk/counter is 5m (5yd 1ft) from the accessible entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Reception (Ticket Office)

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Other Floors (Front)

  • Steps View
    • The floors which are accessible by stairs are -2 and 0.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are low.

Lift (Front)

  • There is a lift for public use.
  • The lift is located along the corridor past the Ticket Office.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -2 and 0.
  • The lift is approximately 25m (27yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 108cm x 210cm (3ft 7in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • These lifts are used to access floor -2, (where the tour starts), from the entrance.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played thoughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are low.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on level -2, as you exit the lift.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • Comments View
    • The ramp has a handrail on the right hand side going up.
    • There are easy and moderate ramps located throughout the tour.

Other Floors (Shark Walk)

  • Steps View
    • The floors which are accessible by stairs are -1 and Shark Walk.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are low.

Lift (Shark Walk)

  • There is a lift for public use.
  • The lift is located on floor -1, just past the Shark Tanks.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -1 and Shark Walk.
  • The lift is approximately 120m (131yd 8in) from the Rear lift.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 145cm x 190cm (4ft 9in x 6ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 23m (25yd 6in) from the main entrance.
    • This accessible toilet is located in level 0 just before the front lifts.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 118cm x 202cm (3ft 10in x 6ft 8in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 109cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 86cm (2ft 10in).
  • Comments View
    • At the time of research, bins were placed in the transfer space.
    • There is a similar toilet on levels -2 and -1, except with the transfer space on the left.
    • Baby Change Facilities
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the level -2 adapted toilet.
    • The height of the baby change table once extended is 86cm (2ft 9in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are Text Relay aware.