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Main Stand Hospitality - The Boardroom and The Executive Lounge

Liverpool Football Club - Anfield, Anfield Road, Liverpool, L4 0TH

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Club staff receive disability awareness/equality training.
  • Stewards receive disability awareness/equality training.
  • Hospitality staff receive disability awareness/equality training.
  • Food and drink concession staff do receive disability awareness/equality training.
  • Car parking attendants do receive disability awareness/equality training.
  • Access Support Stewards receive deaf awareness training.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print on request, Makaton on request and different languages on request.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • Staff can assist with assistance dog toileting.

Getting Here

  • By Road View
    • Anfield is located within a built up residential area to the north-east of the city centre. On a matchday the club recommends using public transport for a fast and frequent service.
    • Only fans with a pre-booked car parking pass are guaranteed a parking space near the Stadium where a resident parking scheme will be in operation. If you are visiting the Club Store or the Museum and Tour Centre on a non matchday, you can park in the secure car park at the Kenny Dalglish Stand.
    • For more information on getting to Anfield please click here (opens new tab).
  • By Bus View
  • By Train View
    • The nearest Railway Station is Sandhills Station.
    • There is a Soccerbus which runs between Sandhills Station and the stadium.
      Lime Street Railway Station is Liverpool’s mainline station for regional and national journeys. It is two miles from Anfield. From four and half hours before kick-off there is a dedicated matchday team based in the station to help direct supporters to the most convenient transport services, including buses that will take them directly to the ground. Taxis are also available from Lime Street Station.
    • For more information on National Rail please click here (opens new tab).

Car Parking and Drop Off

Outer Concourse and Walkways

Outside Access (Main Entrance - 1892 Club, Legends Lounge, Executive Suites, Boardroom and Executive Lounge)

  • Entrance View
    • This information is for the entrance located on Level 2 of the Main Stand, off the Podium.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • This entrance is used as the main entrance on non matchdays.
    • On matchdays this entrance is used by ticket holders for The 1892 Club, The Legends Lounge, The Executive Suites, The Boardroom (Level 3) and The Executive Lounge (Level 5).
    • There are two fixed ticket readers located at this entrance.
    • The tickets readers are at a height of 110cm.

Getting Around

  • Access View
    • There is step-free access throughout the building.
    • There is a steep slope, with no handrails, for access to the Executive Lounge, the Boardroom Lift and Stairs and the Carlsberg Lounge.
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet, vinyl and stone.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • There are seats without armrests at regular intervals.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs, escalator and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the main reception foyer.

Other Floors (The Boardroom)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located off the main reception foyer, beyond the Carlsberg Lounge.
    • The stairs are approximately 25m from the main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are double heavy manual doors to access the lift lobby on Level 0 and Level 2. These doors will be opened by stewards on matchdays.
    • The floors which are accessible by stairs are 0 (Players and Officials Area), 2 (Main Reception), 3 (The Boardroom).
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift (The Boardroom and The Executive Lounge)

  • There is a lift for public use.
  • The lift is located off the main reception foyer, beyond the Carlsberg Lounge.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 30m (32yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0 (Players and Officials Area), 2 (Main Reception), 3 (The Boardroom), 5 (The Executive Lounge).
  • There are double heavy manual doors to access the lift lobby on Level 0 and Level 2. These doors will be opened by stewards on matchdays.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 148cm (4ft 10in).
  • The dimensions of the lift are 205cm x 160cm (6ft 9in x 5ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Hospitality (The Boardroom - Level 3)

  • The room is located on Level 3, to the right as you exit the lift.
  • There is step-free access to this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet, tiles and wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • There is a bar/service counter.
  • The height of the bar or service counter is high (110cm+).
  • There is a lowered section of the counter.
  • The lowered section of the counter is not at the recommended height of 76cm.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
  • The clear floor space beneath tables in the room(s) ranges between 70cm and 103cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There is a hearing assistance system.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • Access to the seating for The Boardroom is via the Directors Box. The entrance doors to the Directors Box are located within The Boardroom. There is a set of double, heavy entrance doors (75cm+) which open towards you, in the centre of the pitch facing wall. There are also 2 sets of single, heavy doors (75cm+) which open towards you, either side of the double doors. There is step-free access to the back row of seating beyond all 3 entrance doors. Following this, there are 2-15+ medium height clearly marked steps, leading to the rest of the seating.
  • There is an/are accessible toilet(s) available within the room/suite.
  • There are standard toilets available within the room/suite.
  • There are ambulant cubicles available in the standard toilets.
  • There is not a separate parent and baby room within the room/suite.

Accessible Toilet(s) (The Boardroom - Level 3)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located directly outside the entrance into The Boardroom.
    • This accessible toilet is approximately 2m (2yd 7in) from the lift.
    • There is step-free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 150cm x 385cm (4ft 11in x 12ft 8in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a fixed horizontal rail without a padded backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is fair.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (The Boardroom - Level 3)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located within The Boardroom.
    • There is step-free access to the female toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located within The Boardroom.
    • There is step-free access to the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female standard toilets.
    • There is step-free access to the baby change facilities.
    • The baby change table is set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 75cm (2ft 6in).

Hospitality (The Executive Lounge - Level 5)

  • The lounge is located on Level 5, to the right as you exit the lift.
  • There is step-free access to this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The Executive Lounge can also be accessed via The Beautiful Game.
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet and vinyl/laminate.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • There is a bar/service counter.
  • The height of the bar or service counter is high (110cm+).
  • There is a lowered section of the counter.
  • The lowered section of the counter is not at the recommended height of 76cm.
  • The clear floor space beneath tables in the room(s) is 70cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There is a hearing assistance system.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Background music varies according to the function/event.
  • The type of service provided in this room can vary.
  • The layout of the room varies according to what it is being used for.
  • There is an/are accessible toilet(s) available within the room/suite.
  • There are standard toilets available within the room/suite.
  • There are ambulant cubicles available in the standard toilets.
  • There is not a separate parent and baby room within the room/suite.
  • Comments View
    • Access to the seating for The Executive Lounge is via Block M5.
    • The entrance doors to Block M5 are located within the room.
    • There is a set of double, heavy entrance doors (75cm+) which open towards you, in the centre of the pitch facing wall.
    • There are also 2 sets of single, heavy doors (75cm+) which open towards you, either side of the double doors.
    • These 2 single entrance doors provide access to the Block M4 and M6 designated seating bays.
    • There is step-free access to the back row of seating beyond all 3 entrance doors.
    • Following this, there are 3-15+ medium height clearly marked steps, leading to the rest of the seating.

Accessible Toilet(s) (The Executive Lounge - Level 5)

  • There is an/are accessible toilet(s) for public use.

Standard Toilet(s) (The Executive Lounge - Level 5)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located within The Executive Lounge.
    • The female and male toilets are approximately 8m (8yd 2ft) from the lift.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • The vertical and horizontal grab rails vary.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female standard toilets.
    • There is step-free access to the baby change facilities.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.