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Main Stay Car Park

Belfast International Airport, Airport Road, Belfast, BT29 4AB

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Access Guide

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COVID-19 Information

  • The terminal remains open for passenger operations as normal.
  • The Special Assistance desk is open for all inbound and outbound flights.
  • At least one airside catering unit will be open for all outbound flights.
  • Vending machines and water fountains are available 24/7.
  • The Park and Fly car park (off-site) has been temporarily closed.
  • Parts of the Main Stay and Long Stay Car Parks have also been closed, however all Blue Badge parking remains fully accessible as normal.
  • The majority of Blue Badge spaces are in the Short Stay Car Park, directly outside the terminal building and access to the Assistance Points are unaffected.
  • An external queueing system has been set up under the canopy which runs along the front of the terminal building. This queuing system is in place should room not be available within the terminal itself.
  • The front of the terminal building is served by four entrance / exit doors.
  • As part of a system to segregate arriving and departing passengers, all departing passengers must enter the building via the West Check In Entrance only.
  • The East Check In Entrance has been closed.
  • Both doors to/ from Arrivals remain in use for passengers/ family and friends to make their way to/ from the Arrivals Hall.
  • Sanitising units and queueing systems have been placed so that they have no impact on maneuvering space.
  • There are numerous hand sanitising stations in situ around the terminal building. They are placed at all entrance and exit points as well as both before and after contact points, such as pre and post security.
  • All departure gate areas have sanitising units installed and in common / seating areas throughout the departures concourse.
  • All retailers and catering outlets also have sanitising units at their entrances.
  • Seating within the terminal building has been rearranged to support social distancing.
  • New queue systems are also in place to support distancing at main gate areas.
  • Catering outlets will have a maximum number of customers at any one time - all tables are spaced to support social distancing measures.
  • There is a one way system in place for departures whereby all departing passengers must enter the building via the West Check In Entrance.
  • From there they can access Check In, Departures and also proceed to the Arrivals Hall / Exit.
  • Arriving Passengers however cannot enter the Departures area without exiting the terminal first.
  • Signage is in place to advise that only one group is permitted in a lift at a time and some areas of the terminal are "Keep Right" or "Keep Left", including some staircases.
  • All one way or one side directions are clearly indicated by way of new signage.
  • Floor markings are in place in all queue areas throughout the terminal and in areas where passengers may congregate such as baggage belts and security loading areas.
  • Signage is in place throughout the terminal on walls, on Flight Information Display Screens and announcements are made via the tannoy system.
  • Directional arrows have also been placed on the floor to support passenger flow.
  • All desks and contact points in the terminal have perspex screens installed including Check In, Departure Gates, Special Assistance desk, Retailers, Car Hire and Passport Control.
  • Two toilet facilities have been temporarily closed - The Lagan Bar and Gate 26. Alternative toilet facilities are located a short distance away. This has no impact on PRM toilet facilities which all remain in use.
  • The Changing Places facility at Gate 18 / The Northern Quarter, remains fully open and operational with an enhanced cleaning schedule.
  • Family rooms and any passenger shower facilities remain open as normal.
  • All staff in the terminal, irrespective of their employer or role are responsible for supporting Covid-19 measures in place.
  • A member of staff will be at the terminal entrance at busy periods to assist.
  • Face masks are mandatory within the terminal building.
  • Anyone who cannot wear a face mask could be asked to provide a medical note for this by their airline/ airline representative or denied the right to fly.
  • We recommend advising your airline at the time of booking of any condition that would mean you cannot wear a mask.
  • Face masks and hygiene kits are available to purchase in a vending machine in the Check In Hall.
  • All Staff in the airport will be wearing face coverings at all times, unless behind a protective screen.
  • An enhanced cleaning regime is in place to include; greater emphasis on contact points such as lift buttons and door handles, all trollies and wheelchairs are santised after every use, all surfaces "fogged" with a 72 hour disinfectant spray, all security trays sanitised after use.
  • The airport fully supports the installation and use of the "Stop Covid NI" track and trace app.
  • For more information around COVID-19 and the measure put in place by the airport please click here.

Getting Here

Getting Help and Assistance

  • To book and obtain special assistance and for information please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Team members receive deaf awareness training.
  • There is not a member of staff trained in Irish Sign Language.
  • The alternative formats documents can be provided in include; Braille.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located landside or airside as directed by the Special Assistance Team.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, ceiling track hoists, wheelchairs, shower chairs and hoist slings.
  • To obtain mobility aids please contact the Special Assistance team in the Check-in Hall.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The place of safety is located in the International Departures corridor.
  • For information about the Belfast International Airport Special Assistance Services please click here (opens in new tab).

Airport Parking

  • Parking View
    • The car park is located in front of the terminal.
    • The car park type is open air/surface.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 210cm (6ft 11in).
    • The car park does have a barrier control system at the entrance.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 480cm x 470cm (15ft 9in x 15ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • There are help points available within the car park.
  • Paying and Booking View
    • There are parking charges for the car park.
    • Parking is not free for pick up and drop off.
    • Payment signs are provided.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and at the payment machines in the building.
    • Payment signs are clearly presented.
    • Payment machines are located inside the building and at the side of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • For information about booking airport parking please click here.
    • If parking has not been pre booked payment is due when exiting the car park.
  • Exiting the Car Park View
    • The car park does have a barrier control system at the exit.
    • There is a touchscreen at the exit barrier.
    • The ticket machines are located in the Exit Lobby, and on the route from the Main Exit. Card payment may also be made at the car park exit.
      When pre-booking, Blue Badge holders can pay at long stay rates but be upgraded to use the main or short stay car park. For more information on Blue Badge parking please click here (opens in new tab).
  • Comments View
    • The nearest special assistance call point is located next to the pick up and drop off area.

Route from Main Stay Car Park to Check-In Hall

  • The distance from the nearest Blue Badge bay in the main car park to the Check-in Hall alternative entrance is approximately 150m (a 3/5 minute walk).
  • From the vehicle make your way to the hedge/fence between the main and short stay car parks on the terminal side of the car park.
  • Head through the bollards to cross the short stay car park (shown in photograph 1).
  • The minimum width between the bollards is 135cm.
  • Cross the car park taking care of parking cars to the pavement opposite (shown in photograph 2 and 3).
  • There are bollards (130cm apart) at the pavement and a dropped kerb with tactile paving (shown in photograph 4).
  • The pavement is at the side of the pickup and drop-off area.
  • Cross the pavement to the road (shown in photograph 5).
  • Cross the pickup and drop-off area via the zebra crossings (please be aware the markings are faded) (shown in photograph 6).
  • The road is two lanes wide and traffic approaches from the left.
  • Continue past the ticket machine shelter on the right (shown in photographs 7 and 8) and cross the raised zebra crossing across the bus and taxi service road, marked by tactile paving at each end (shown in photograph 9).
  • The traffic comes from the left.
  • At the safety bollards (shown in photograph 10), continue across the zebra crossing across the emergency road (shown in photograph 11).
  • Turn right at the main exit (shown in photograph 12).
  • Head past the front of the building and the vending machines (shown in photograph 13) and then enter the check-in hall by the alternative entrance (shown in photograph 14). Alternatively continue in front of the building and enter via the main entrance (shown in photograph 15).

Check-in Hall