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Manor Park Station

Station Road, Manor Park, London, E12 5EP

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Access Guide

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Opening Times

  • The venue is open 24hrs.
  • Comments View
    • Train services are not 24 hours.
    • Please contact the venue for details of rail services.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Manor Park.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is East Ham.
  • Comments View
    • This station is close to Woodgrange Park London Overground Station.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building on Station Road.
  • There is not level access into the venue.
  • The main doors open (no doors).
  • The door opening is 200cm (6ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • Comments View
    • There are moderate and steep slopes on the pavement approaching the station from both directions.

Counter (Ticket Office)

  • The counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The height of the counter is medium.
  • Staff are trained to use system.
  • Lighting levels are medium.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located opposite the main entrance.
  • The ticket office is 5m (5yd 1ft) from the main entrance.
  • The train companies operating from within this station are Abellio Greater Anglia.
  • There is not a taxi rank at the station.
  • Shops and services within the station include newsagent kiosk, minicab office.
  • All key concourse shops and services have level access.
  • There are 4 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are all.
  • Comments View
    • The station is not staffed when the ticket office is closed.
    • There are self service ticket machines in the main foyer.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are medium.

Level Change (Access to Platforms)

  • There are steps to access this area / service.
  • The steps are located to the left and right of the ticket office.
  • There is / are 15+ step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is/are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is not a standard and / or platform lift to access this service.

Train Station Platform

  • The platform(s) accessed by steps only is / are 1-2-3-4.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • Staff are Text Relay aware.
  • Comments View
    • Abellio Greater Anglia produce a downloadable leaflet, 'Making Rail Accessible'.
    • This is available from staffed stations or via the customer service centre.
    • It is also available in large print or audio formats on request.