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Manor Park Student Village Reception and Restaurant

Manor Park Campus, Alexander Fleming Road, Guildford, Surrey, GU2 7YW

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Introduction

  • Services / facilities within the building include reception for manor park, restaurant, meeting room and rooms on the first and second floor.
  • This is the main reception for Manor Park dealing with all accommodation on this campus and there day to day needs. There is a restaurant called Heart+Soul attached to the reception. There is student accommodation located on the first and second floors.
  • Related link For information regarding Mobile Connect and Assisted Listening.
  • Http://www.surrey.ac.uk/mobileconnect

Opening Times (Reception)

  • Monday 08:00 - 23:00.
  • Tuesday 08:00 - 23:00.
  • Wednesday 08:00 - 23:00.
  • Thursday 08:00 - 23:00.
  • Friday 08:00 - 23:00.
  • Saturday 10:00 - 16:00.
  • Sunday 10:00 - 16:00.

Getting Here

  • By Road
    • Manor Park is a few minutes from the main campus of Stag Hill. From the main campus you go out the main University entrance and continue ahead as you pass under the A3 and go straight over the next two roundabouts, you will then reach Gill Avenue which also leads to the Hospital and Research Park. Keep following Gill Avenue until you reach a roundabout where you turn left into Manor Park.
      You can use GU2 7YW on a satnav and it will bring you to the main reception on Manor Park.
    • Parking is restricted to Blue Badge holders and staff throughout most of the campus.
      There is a car park at the Surrey Sports Centre on Richard Meyjes Road, however this is a fairly long walk from the centre of the campus and does have limited spaces.
  • By Bus
    • There is a regular bus service to and from the Manor Park campus to both Stag Hill campus and Hazel Farm campus. There are regular buses to Guildford Station and to Guildford Town Centre.
      The buses go from Rosalind Franklin Close and Gill Avenue just outside the main campus entrance.
      Buses 26, 36, 37 and 38 go from Rosalind Franklin Close.
      Buses 5, 27, 36 and 37 go from Gill Avenue.
  • By Train
    • Guildford Station is just a few minutes away from the campus and is on the London Waterloo to Portsmouth line with a train every 30 minutes to London and Portsmouth. There are also trains every 60mins to Gatwick Airport and Reading.
  • Useful Links

Useful Information (Accommodation)

  • To see more information on Security Out of Hours Number please click here (opens new tab).
  • Telephone Number: 01483 682 002.
  • Staff undertake essential e-learning courses on diversity, which includes a module of disability.
  • Each court of residence has a warden team who are responsible for residents’ welfare and for disciplinary matters within University Accommodation. They all have a day-job within the University but outside of that, they live amongst students in the courts and are available to support them at any time during their stay on campus.

Building Parking (Manor Park Student Village Reception and Restaurant)

  • The building does have its own dedicated parking.
  • Building Car Park
    • The car park can be used by staff and Blue Badge holders.
    • There are no parking charges that apply on the day.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 2 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are signposted and have markings which are faded.
    • The dimensions of the designated parking bay(s) are 310cm x 490cm (10ft 2in x 16ft 1in).
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 26m (28yd 1ft) from the main entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is block paving.
  • Site/Campus Car Parks
    • There is not a site/campus car park within approximately 200m.
  • Public Car Parks
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point
    • There is not a designated drop off point.
  • Comments
    • Photographs 1 and 2 show the Blue Badge bays opposite the building.
    • Photograph 3 shows the two staff parking bays.

Outside Access (Main Entrance)

  • Entrance
    • This information is for the entrance located at the front of the building.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 140cm (4ft 7in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 140cm (4ft 7in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Entrance (Heart+Soul Entrance)

  • Entrance
    • This information is for the entrance located ahead as you enter the main entrance.
    • There is step free access at this entrance.
    • The main door(s) open(s) both ways.
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 150cm (4ft 11in).

Entrance (Heart+Soul Reception Entrance)

  • Entrance
    • This information is for the entrance located to the right of the reception desk.
    • There is step free access at this entrance.
    • There are two sets of manual, light, double doors between the Heart+Soul reception entrance and this entrance.
    • The main door(s) open(s) both ways.
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 138cm (4ft 6in).

Reception

  • Manor Park Reception is located to the left as you enter the main entrance.
  • The desk is 7m (7yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are varied.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Comments
    • Photograph 3 shows a seating area in the reception foyer.

Getting Around

  • Access
    • There is step free access throughout the building via lift(s).
    • There are doors in corridors which have to be opened manually.
  • Getting Around
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
    • This building does play background music.
    • Music is played in the Heart+Soul Restaurant.
    • There is not a hearing assistance system.
  • Comments
    • Photograph 1 shows the vending machines as you enter from the main entrance.
    • Photograph 2 shows the ATM and games machine as you enter the Heart+Soul Restaurant.
    • Photographs 3, 4 and 5 show the inside of the Heart+Soul Restaurant.
    • Photographs 6 and 7 show the corridor leading from the main entrance to reception, MPR meeting room, toilets, stairs and lift.
    • Photographs 8 and 9 shows the MPR meeting room.
    • Photograph 10 shows the corridor leading to the stairs and lift.
    • Photographs 11 and 12 show the corridors on the first floor.
    • Photographs 13 and 14 show the corridors on the second floor.

Eating and Drinking (Heart+Soul Restaurant)

  • The following information is for the restaurant.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 10m (10yd 2ft) from the Heart+Soul Restaurant entrance.
  • The distance between the floor and the lowest table is 68cm (2ft 3in).
  • The distance between the floor and the highest table is 110cm (3ft 7in).
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments
    • Photograph 7 shows an outside seating area.
    • For details of the opening times for the bar, please see the Heart+Soul webpage.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G, 1 and 2.
    • The stairs are located to the left of reception, at the end of the corridor.
    • The stairs are approximately 30m from the main entrance.
    • There are 15+ steps between floors.
    • There are manual, heavy, single doors to access the stairwell on all floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to the left of reception, at the end of the corridor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Wall mounted information boards are provided at lift landings.
  • There are manual, heavy, single doors to access the lift lobby on all floors.
  • The lift is approximately 34m (37yd 7in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 100cm x 130cm (3ft 3in x 4ft 3in).
  • The clear door width is 90cm (2ft 11in).
  • The lift door opens by sliding and is heavy.
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Accessible Toilet

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 22m (24yd 2in) from the Heart+Soul Restaurant entrance.
    • This accessible toilet is located to the left of the service counter in the Heart+Soul Restaurant.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Comments
    • There is a baby change table in the accessible toilet.
    • The height of the baby change table once extended is 86cm.

Standard Toilet(s)

  • Location of Standard Toilet(s)
    • There are male and female standard toilets facilities on the ground floor.
  • Standard Toilet Surveyed
    • A male standard toilet was surveyed.
    • The toilet surveyed is located to the left of the service counter in the Heart+Soul Restaurant.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 22m from the Heart+Soul Restaurant entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.