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Marks and Spencer Castleford Outlet

Unit G1-G5, Carr Wood Road, Glasshoughton, Castleford, WF10 4SB

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Accessibility Guide

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Introduction

Public Transport and Parking

  • Public Transport
    • There is not a bus stop within approximately 150m of the store.
    • The nearest train station is Glasshoughton.
  • Parking
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.
    • Clearly marked/signposted parent and child parking bays are available.
    • There is a dropped kerb from the car park to the store.
    • The dropped kerb does not have tactile paving.

Approach (Menswear)

  • There is step free access on the approach to the store.
  • The surface of the approach is stone/concrete tiles.

Outside Access (Menswear)

  • This information is for the entrance located at the front of the building, on the right.
  • There is step free access at this entrance.
  • Entrance Details
    • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double.
    • The width of the door opening is 145cm (4ft 9in).

Approach (Womenswear)

  • There is step free access on the approach to the store.
  • The surface of the approach is concrete.

Outside Access (Womenswear)

  • This information is for the entrance located at the front of the building, on the left.
  • There is step free access at this entrance.
  • Entrance Details
    • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
    • The main door(s) open(s) automatically away from you.
    • The door(s) is/are double.
    • The width of the door opening is 142cm (4ft 8in).

Inside Access

  • Inside Access
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the till/counter.
    • There is not a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are not available.
  • Order and Collect
    • There is not an Order and Collect service in the store.

Till/Counter

  • The till/counter is located to the rear of the store as you enter the Womenswear entrance.
  • There is step free access to the till/counter.
  • There is a clear accessible route to the till/counter.
  • The till/counter is approximately 22m from the Womenswear entrance.
  • The height of the till/counter is 96cm.
  • There is a hearing assistance system at the till/counter.

Womenswear

  • Womenswear
    • Womenswear is located ahead as you enter the Womenswear entrance.
    • There is step free access to Womenswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Womenswear aisle(s).

Menswear

  • Menswear
    • Menswear is located to the rear right of the store as you enter the Womenswear entrance.
    • There is step free access to Menswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Menswear aisle(s).

Lingerie

  • Lingerie
    • Lingerie is located to the rear left of the store as you enter the Womenswear entrance, to the left of the till/counter and beyond the Menswear department.
    • There is step free access to Lingerie.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Lingerie aisle(s).

Babywear/Kidswear

  • Babywear/Kidswear
    • Babywear/Kidswear is located to the rear of the store as you enter the Womenswear entrance, between the Womenswear department and the till/counter.
    • There is step free access to Babywear/Kidswear.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Babywear/Kidswear aisle(s).

Fitting Room(s)

  • Accessible Fitting Room(s)
    • The accessible fitting room(s) is/are located to the rear of the store as you enter the Womenswear entrance, between the Lingerie department and the till/counter.
    • There is/are 9 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
    • There is step free access to the accessible fitting room(s).
    • There is a clear accessible route to the accessible fitting room(s).
    • There is a curtain opening to access the accessible fitting room(s).
    • The clear width of the opening is 96cm.
    • The dimensions of the accessible fitting room(s) are 216cm x 146cm.
    • There is not clear manoeuvring space in the accessible fitting room(s), due to the dimensions.
    • There is a/are wall mounted rail(s) in the accessible fitting room(s).
    • There is a dropdown rail in the accessible fitting room(s).
    • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 10cm from the floor.
    • There is a/are coat hook(s) in the accessible fitting room(s), 177cm from the floor.
    • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
    • There is a drop down/tip up chair in the accessible fitting room(s).
    • The height of the chair from the floor is 51cm.
    • There is a functional assistance bell in the accessible fitting room(s).
  • Standard Fitting Room(s)
    • The standard fitting room(s) is/are located to the rear of the store as you enter the Womenswear entrance, between the Lingerie department and the till/counter.
    • There is/are 8 standard fitting room(s) within the store.
    • There is step free access to the standard fitting room(s).
    • There is a clear accessible route to the standard fitting room(s).
    • There is a chair/stool/changing bench in the standard fitting room(s).

Beauty

  • Beauty
    • The Beauty department is located to the rear of the store as you enter from the Womenswear entrance, in front of the till/counter and to the right of the Babywear/Kidswear department.
    • There is step free access to the Beauty department.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Beauty department aisle(s).

Home

  • Home
    • The Home department is located to the rear right of the store as you enter the Womenswear entrance, to the right of the till/counter.
    • There is step free access to the Home department.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Home department aisle(s).

Accessible Toilet(s)

  • There is not an accessible toilet available within the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Public Facilities

  • A Changing Place is available within the shopping area.
  • There is an accessible toilet available within the shopping area.
  • Standard toilets are available within the shopping area.
  • Baby changing facilities are available within the shopping area.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.