Skip to main content

Marks and Spencer Cleveleys Simply Food

96 Victoria Road West, Cleveleys, Lancashire, FY5 1AG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Accessibility Guide

Show Easy Read

Introduction

Public Transport and Parking

  • Public Transport
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Poulton-le-Fylde.
    • The nearest tram station is Cleveleys.
  • Parking
    • The store has its own car park.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
    • The car park is located at the rear of the store, off Runnymede Avenue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • Designated parking bays are clearly marked/signposted.
    • The dimensions of the designated parking bay(s) are 310cm x 400cm (10ft 2in x 13ft 1in).
    • The nearest designated bay is 5m (5yd 1ft) from the car park entrance.
    • The furthest designated bay is 9m (9yd 2ft) from the car park entrance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • Customers do not have to cross a road between the car park and the store.
    • The car park does not have a height restriction barrier.

Approach (Victoria Road West)

  • There is step free access on the approach to the store.
  • The surface of the approach is stone/concrete tiles.

Outside Access (Victoria Road West)

  • This information is for the entrance located on Victoria Road West.
  • There is step free access at this entrance.
  • Entrance Details
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 160cm (5ft 3in).

Approach (Car Park)

  • There is step free access on the approach to the store.
  • The surface of the approach is tarmac.

Outside Access (Car Park)

  • This information is for the entrance located at the rear of the store, in the car park.
  • There is step free access at this entrance.
  • Ramp/Slope Details
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • There is a/are handrail(s) at the ramp/slope.
    • The handrail(s) is/are on both sides going up.
  • Entrance Details
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 140cm (4ft 7in).

Inside Access

  • Inside Access
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the food information counter.
    • There is not a cash machine in the store.
    • There is a/are wheelchair(s) available to borrow.
    • Trolleys designed for the use of wheelchair users are not available.
  • Order and Collect
    • There is an Order and Collect service in the store.
    • Customers can obtain online Order and Collect items from the food information counter.
  • Additional Department Products
    • The store sells a limited amount of products relating to the following department(s); Home.

Food Hall

  • Food Hall
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s)
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are checkout(s) and high activity till(s) in the Food Hall.
    • The height of the checkout(s) is/are 95cm.
    • The height of the high activity till(s) is/are 89cm.
    • The height of the lowered section of the high activity till(s) is 69cm.

Accessible Toilet(s)

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.