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Masson House Hotel and Bistro

The University of Edinburgh, 18 Holyrood Park Road, Edinburgh, EH16 5AY

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Accessibility Guide

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Introduction

  • Services / facilities within the building include hotel accommodation, lounge, breakfast room and Bistro.

Getting Here

  • Pollock Halls of Residence can be accessed off Holyrood Park Road.
  • There is limited parking in front of venues containing meeting and conference facilities.
  • The nearest bus stops to the campus are for the Royal Commonwealth Pool on Dalkeith Road. They serve routes 2, 14, 30, 33, 51, 52, N30, X33, X95.
  • The Pollock Halls of Residence are 1.3 miles from Edinburgh Waverley Station. It should be noted that some of the walking routes may feature paths with steep gradients or steps given the landscape. Taxis can be taken from the station to this site. Edinburgh has rail links throughout the UK. The East Coast mainline, which links Edinburgh and London King’s Cross, is the UK's fastest intercity railway: you can travel between the cities in around 4 hours. Or, if you prefer to travel overnight, a sleeper service runs between London Euston and Edinburgh Waverley 6 nights a week. There are great links to other cities too. The journey to Glasgow only takes 45 minutes, while York, Newcastle, Inverness or Aberdeen can be reached in about 2 hours. All trains arrive at Waverley Station in the centre of the city, although some trains also stop at Haymarket, which is a smaller station in the West End.

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • Drop Off Point
    • There is a designated drop off point.
    • There is not a dropped kerb from the drop off point.
    • The drop off point is located in front of the vehicle entrance.
    • The dropped kerb does not have tactile paving.

Outside Access (Main Entrance)

  • Entrance
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped and stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 100cm (3ft 3in).
  • Ramp/Slope
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp or slope does not bypass the step(s).
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
  • Step(s)
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located at the base of the door.
    • There is / are 1 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are shallow (2cm - 10cm).
    • The steps do not have handrails.

Outside Access (Rear Entrance)

  • Entrance
    • This information is for the entrance located at the rear of the building.
    • There is ramped/sloped and stepped access at this entrance.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The intercom is at a height of 145cm.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 100cm (3ft 3in).
  • Ramp/Slope
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp or slope does not bypass the step(s).
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
  • Step(s)
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located at the base of the door.
    • There is / are 1 step(s) to access the entrance.
    • The step(s) is / are not clearly marked.
    • The step(s) is / are shallow (2cm - 10cm).
    • The steps do not have handrails.

Reception

  • The main reception is located to your right on entrance.
  • The desk is 9m (9yd 2ft) from the main entrance.
  • Clear signage for the reception area is visible from the entrance.
  • There is ramped access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • The hearing assistance system is not signed.

Getting Around

  • Access
    • There is step free access throughout the building via lift(s).
    • There is an easy ramp, with no handrails, for access to the reception.
    • The ramp can be seen in photograph 1.
    • There are doors in corridors which have to be opened manually.
  • Getting Around
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played in the Breakfast Room and Bistro.
    • There is not a hearing assistance system.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-1-2-3.
    • The stairs are located to your left on entrance.
    • The stairs are approximately 2m from the main entrance.
    • There are 15 steps between floors.
    • There are manual, heavy, single doors to access the stairwell from the first floor upwards.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to your right on entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • Wall mounted information boards are provided at lift landings.
  • There are manual, heavy, single doors to access the lift lobby on the first floor, on the second floor and on the third floor.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 92cm x 130cm (3ft x 4ft 3in).
  • The clear door width is 80cm (2ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Eating and Drinking (Lounge)

  • The following information is for the refectory.
  • Full table service is available.
  • Food or drinks are not ordered from the service counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is 12m (13yd 4in) from the main entrance.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is small meals.

Eating and Drinking (Breakfast Room and Bistro)

  • The following information is for the restaurant.
  • Full table service is available.
  • Food or drinks are not ordered from the service counter.
  • There is not a lowered section at the counter.
  • All tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 15m (16yd 1ft) from the main entrance.
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is bistro menu and breakfasts.

Accommodation

  • Location of Accessible Accommodation
    • The establishment provides 1 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to G14.
    • The accessible facilities are located on the ground floor.
    • There is level access from an accessible entrance.
    • The room number viewed was G14.
    • The width of the door to the room is 76cm (2ft 6in).
    • The dimensions of the clear floor space are 170cm x 373cm (5ft 7in x 12ft 3in).
    • The bed is 53cm (1ft 9in) high.
    • The measurement between the bed base and floor is 15cm (6in).
    • Light switches are within 120cm (4ft) from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Accessible Bathroom
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 184cm x 200cm (6ft x 6ft 7in).
    • The door opens outwards.
    • The width of the door to the bathroom is 76cm (2ft 6in).
    • The door weight is heavy.
    • There is not a functional emergency alarm in the bathroom.
    • No emergency alarm is fitted in the bathroom.
    • The door is locked by a twist lock.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 88cm (2ft 11in).
    • There is not a mixer tap.
    • The tap type is twist/turn.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 122cm (4ft).
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet pan the wall mounted grab rails are on both sides.
    • There are mirrors.
    • The mirrors are not placed at a lower level or at an angle for ease of use.
    • Disposal facilities are available.
  • Bath and Shower
    • There is a bath.
    • The height of the side of the bath from floor level is 55cm (1ft 10in).
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not a shower over the bath.
    • The shower head height is adjustable.
    • The type of shower controls used is twist/turn.
    • There are handrails available.
  • Wheel In Shower
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are twist/turn.
    • There is no shower seat .
    • There are no handrails available.
  • Colour contrast and lighting in accessible rooms
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is fair.
    • The colour contrast between external ensuite / bathroom door and wall is fair.
    • The lighting levels are bright.
  • Colour contrast and lighting in accessible bathroom
    • The colour contrast between the internal bathroom door and wall is fair.
    • The colour contrast between the walls and floor in the bathroom is good.
    • The colour contrast between the drop down rails and wall is poor.
    • The colour contrast between the grab rails and wall is poor.
    • Lighting levels are bright.
  • Auxiliary Aids - General
    • Some of the rooms have auxiliary aids for people with sensory impairments.
    • Available auxiliary aids include vibrating pillows.
    • The accommodation does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with residents in standard rooms.
  • Ground Floor Rooms
    • Ground floor rooms do have level access.
    • Rooms are located to the left of the building.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Accessible Toilet

  • Location and Access
    • Accessible toilet facilities are available.
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
    • This accessible toilet is located to your right on entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 145cm x 178cm (4ft 9in x 5ft 10in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 62cm (2ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 105cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments
    • There is a baby change within the accessible toilet.

Standard Toilet(s)

  • Location of Standard Toilet(s)
    • There are male standard toilets facilities on the ground floor.
    • There are female standard toilets facilities on the ground floor.
  • Standard Toilet Surveyed
    • A male standard toilet was surveyed.
    • The toilet surveyed is located to the rear right of the building.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 24m from the main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.