You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town or city.
• This venue is situated in Newcastle upon Tyne.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Manors.

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• Comments View
  • The nearest Metro station is Manors.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:30 - 21:00.
• Tuesday 07:30 - 21:00.
• Wednesday 07:30 - 21:00.
• Thursday 07:30 - 21:00.
• Friday 07:30 - 18:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Comments View
  • The car park is 6m from the venue's entrance.
  • The convenient dropoff point is located on Ellison Place
  • .

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • There are 5 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 500cm x 350cm (16ft 5in x 11ft 6in).
  • The nearest designated bay is 6m (19ft 8in) from the main accessible entrance.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.
• Comments View
  • The Ellison Place public car park is located to the rear of the venue.
  • The Ellison Place public car park has 7 designated bays.

You are on Outside Access (Ellison Place). Skip to the next section.

Outside Access (Ellison Place)

• There is not level access into the venue.
• The main doors open automatically.
• The doors are single width.
• The door opening is 109cm (3ft 7in) wide.

You are on Level Change (Ellison Place). Skip to the next section.

Level Change (Ellison Place)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the entrance.
• The ramp or slope is permanent.

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• Comments View
  • The automatic door slides open.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 10m (10yd 2ft) from the front entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• This venue does not play background music.
• Lighting levels are bright.

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• Comments View
  • There are hearing loops fitted in the Conference Rooms on the 5th floor.
  • The photograph shows one of the function rooms.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G - 5.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the far end of the reception foyer.
• The lift is a standard lift.
• The floors which are accessible by this lift are G - 5.
• The lift is approximately 15m (16yd 1ft) from the accessible entrance.
• The dimensions of the lift are 90cm x 130cm (2ft 11in x 4ft 3in).
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is 23m (25yd 6in) from the accessible entrance.
  • This accessible toilet is located in the corridor to the left as you face the lifts.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 170cm x 265cm (5ft 7in x 8ft 8in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • The tap type is lever.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 116cm (3ft 10in).
  • There is a toilet roll holder.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 77cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.
  • There are standard toilet available on floors 1 - 4, and accessible toilets available on all floors except the 3rd.
  • There are baby changing facilities available on the 4th floor.
  • There is a Changing Places toilet available on the first floor. Please see the relevant toilet section for more details.

You are on Accessible Toilet (First Floor Changing Places Toilet). Skip to the next section.

Accessible Toilet (First Floor Changing Places Toilet)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is 21m (22yd 2ft) from the accessible entrance.
  • This accessible toilet is located directly to the right as you exit the lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 201cm x 290cm (6ft 7in x 9ft 6in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • The tap type is lever.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 149cm (4ft 11in).
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.
  • This toilet also has an electric hoist, height adjustable bed, roll in shower and fold down seat available.
  • The shower controls are twist/ tum and 102 cm high.
  • There is an accessible toilet, similar to the the accessible toilets on the other floors, located next to this changing places toilet.
  • Both are accessed via a moderate ramp, 197 cm wide, from the lifts.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the corridor to the left as you face the lifts.
  • The female toilets are 24m (26yd 9in) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the corridor to the left as you face the lifts.
  • The male toilets are 20m (21yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Comments View
  • There are standard toilet available on floors 1 - 4, and accessible toilets available on all floors except the 3rd.
  • There are baby changing facilities available on the 4th floor.
  • There is a Changing Places toilet available on the first floor. Please see the relevant toilet section for more details.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.

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• Comments View
  • The photograph shows the shower, seat, bed and hoist in the Changing Places toilet.