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Meadowhall Shopping Centre

Meadowhall Centre, Sheffield, S9 1EP

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Access Guide

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Introduction

  • Meadowhall covers 1.5 million square feet of floor space and contains 280 stores from top independent and international brands.
  • There are 12,000 free parking spaces, of which 346 are Blue Badge bays.
  • There is direct access to the centre via rail, road and tram.
  • Customers can pre-arrange a meet and greet service by calling 0114 256 8800.
  • Wheelchairs and assistance are available by request with 48 hours notice. .
  • The team are trained in evac-chair procedures and have evacuation chairs located around the centre.

Opening Times (Mall)

  • Monday 10:00 - 21:00.
  • Tuesday 10:00 - 21:00.
  • Wednesday 10:00 - 21:00.
  • Thursday 10:00 - 21:00.
  • Friday 10:00 - 21:00.
  • Saturday 09:00 - 20:00.
  • Sunday 11:00 - 17:00.
  • Comments View
    • Extended opening times operate throughout the Christmas period.
    • Please contact the shopping centre, or visit their website, for more information.

Opening Times (Oasis Dining Quarter)

  • Monday 09:00 - 22:00.
  • Tuesday 09:00 - 22:00.
  • Wednesday 09:00 - 22:00.
  • Thursday 09:00 - 22:00.
  • Friday 09:00 - 22:00.
  • Saturday 09:00 - 22:00.
  • Sunday 10:00 - 21:00.

Opening Times (Management Suite)

  • Monday 08:00 - 21:00.
  • Tuesday 08:00 - 21:00.
  • Wednesday 08:00 - 21:00.
  • Thursday 08:00 - 21:00.
  • Friday 08:00 - 21:00.
  • Saturday 09:00 - 21:00.
  • Sunday 10:00 - 17:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Meadowhall Interchange.
  • There is a tram stop within 150m (164yds) of the venue.
  • The name of the nearest tram stop is Meadowhall Interchange.

Parking (Orange Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front and to the side of the venue.
    • The car park type is open air/surface.
    • There is/are 103 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 500cm x 565cm (16ft 5in x 18ft 6in).
    • The nearest designated bay is 15m (16yd 1ft) from the Lower High Street entrance.
    • The furthest designated bay is 78m (85yd 11in) from the Lower High Street entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located within the Orange Car Park.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • 5 of the 103 Blue Badge bays within the Orange Car Park are located 39m from the Oasis Dining Quarter entrance.
    • Parent and child bays are also available on the next rows of parking from the Blue Badge bays.
    • Photo's 6 and 7 show the drop off point located to the right of the entrance and the dropped kerb leading to the entrance.
    • Photo 8 shows the drop off point located near to the Oasis Dining Quarter entrance.
    • The orange car park serves the Lower High Street, Oasis and the Oasis Dining entrances.

Parking (Pink Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the rear of the venue.
    • The car park type is multi storey.
    • There is/are 65 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 490cm x 580cm (16ft 1in x 19ft).
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are 98 designated Blue Badge bays located within the Pink Car Park.
    • 27 Blue Badge bays are located on the upper level, outside the atrium first floor entrance.
    • An additional 6 Blue Badge bays are located outside of the entrance to House of Fraser.
    • The remaining 65 Blue Badge bays are located on the lower level nearest to the atrium ground floor entrance.
    • Parent and child parking spaces are available on both the upper and lower levels.
    • There are multiple staircases located within the car park.
    • They have deep steps and handrails on both sides.
    • The Pink Car Park serves the atrium ground floor and first floor entrances.

Lift (Pink Car Park)

  • There is a lift for public use.
  • The lift is located to the rear of the car park.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 16m (17yd 1ft) from the atrium entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 130cm x 195cm (4ft 3in x 6ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Parking (Red Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the side of the venue.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 54 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 490cm x 580cm (16ft 1in x 19ft).
    • The nearest designated bay is 31m (33yd 2ft) from the arcade entrance.
    • The furthest designated bay is 59m (64yd 1ft) from the arcade entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
  • Comments View
    • There are multiple staircases located on the lower level of the car park.
    • They have deep steps and handrails on both sides.
    • The Red Car Park serves the arcade entrance.

Lift (Red Car Park)

  • There is a lift for public use.
  • The lift is located at the rear of the car park.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 65m (71yd 3in) from the High Street entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 134cm x 190cm (4ft 5in x 6ft 3in).
  • The clear door width is 115cm (3ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is low.
  • The lift does have Braille markings.
  • The lift does have tactile markings.

Parking (Yellow Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the side of the venue.
    • The car park type is multi storey.
    • There is/are 51 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 490cm x 580cm (16ft 1in x 19ft).
    • The nearest designated bay is 34m (37yd 7in) from the arcade entrance.
    • The furthest designated bay is 63m (68yd 2ft) from the arcade entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Comments View
    • There are 51 designated Blue Badge bays located within the Yellow Car Park.
    • The Blue Badge bays are all located on the upper level.
    • Parent and child parking spaces are available on both the upper and lower levels.
    • There are multiple staircases located within the car park.
    • They have deep steps and handrails on both sides.
    • A set of escalators lead from the lower level of the Yellow Car Park to the pathway leading to the arcade entrance.
    • The Yellow Car Park serves the Park Lane and arcade entrances.

Lift (Yellow Car Park)

  • There is a lift for public use.
  • The lift is located to the rear of the car park.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 45m (49yd 8in) from the Arcade entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 130cm x 195cm (4ft 3in x 6ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Parking (Blue Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is multi storey.
    • There is/are 18 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 490cm x 580cm (16ft 1in x 19ft).
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
  • Comments View
    • There are 18 designated Blue Badge bays located within the Blue Car Park.
    • The Blue Badge bays are all located on the lower level.
    • Parent and child parking spaces are available on the lower level.
    • There are multiple staircases located within the car park.
    • They have deep steps and handrails on both sides.
    • The Blue Car Park serves the Park Lane entrance.

Lift (Blue Car Park)

  • There is a lift for public use.
  • The lift is located at the front of the car park.
  • The floors which are accessible by this lift are G-1.
  • The dimensions of the lift are 130cm x 195cm (4ft 3in x 6ft 5in).
  • The clear door width is 110cm (3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lighting levels in the lift are medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.

Parking (Green Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the side of the venue.
    • The car park type is multi storey.
    • There is/are 21 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 490cm x 580cm (16ft 1in x 19ft).
    • The nearest designated bay is 63m (68yd 2ft) from the Park Lane entrance.
    • The furthest designated bay is 74m (80yd 2ft) from the Park Lane entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
  • Comments View
    • There are 21 designated Blue Badge bays located within the Green Car Park.
    • The Blue Badge bays are all located on the lower level.
    • Parent and child parking spaces are available on the lower level.
    • There are multiple staircases located within the car park.
    • They have deep steps and handrails on both sides.
    • The Green Car Park serves the Park Lane entrance.

Lift (Green Car Park)

  • The dimensions of the lift are 130cm x 195cm (4ft 3in x 6ft 5in).
  • The clear door width is 110cm (3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.

Outside Access (Lower High Street Entrance)

  • This information is for the entrance located off of the orange car park.
  • There is not level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are single width.
  • The door opening is 100cm (3ft 3in) wide.
  • Comments View
    • The automatic door detailed above is located at the side of the entrance.
    • There are two sets of double manual doors located at the front of the entrance.
    • The doors are heavy and open towards you.
    • The doors are 210cm wide.
    • There is a line of bollards located across the front of the entrance.

Level Change (Lower High Street Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.

Outside Access (High Street Entrance)

  • This information is for the entrance located on the upper level leading from Red Car Park.
  • There is not level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are single width.
  • The door opening is 100cm (3ft 3in) wide.
  • Comments View
    • To the left of the automatic door are two sets of double manual doors and a single manual door.
    • They open towards you and are heavy.
    • They are 170cm wide.
    • The single door is 85cm wide.

Level Change (High Street Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the car park and the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Oasis Dining Quarter Entrance)

  • This information is for the entrance located on the west side of the building.
  • This information is for the entrance located at the side of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 150cm (4ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 155cm (5ft 1in).
  • Comments View
    • There are 2 similar sets of doors at this entrance.
    • The doors surveyed were on the left hand side of the entrance.

Level Change (The Oasis Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.

Outside Access (The Oasis Entrance)

  • This information is for the entrance located on the west side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 150cm (4ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 150cm (4ft 11in).
  • Comments View
    • The automatic doors are located to the right of the entrance.
    • There are a set of manual doors to the left of the entrance.
    • They open towards you, are double width and heavy. The doors are 187cm wide.
    • There is an identical second set of doors after you enter.

Outside Access (The Atrium Ground Floor Entrance)

  • This information is for the entrance located off the Pink Car Park on the ground floor.
  • There is not level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are single width.
  • The door opening is 80cm (2ft 7in) wide.
  • Comments View
    • The automatic doors are located on the right of the entrance.
    • To the left of the automatic doors are two sets of manual doors.
    • The first set are double width, open towards you and are 166cm wide.
    • The second is a single, heavy door that opens towards you and is 80cm wide.

Level Change (The Atrium Ground Floor Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (The Atrium First Floor Entrance)

  • This information is for the entrance located on the upper level of the Pink Car Park.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 160cm (5ft 3in) wide.
  • Comments View
    • To the left of the automatic doors are two sets of double width manual doors.
    • They open towards you, are heavy and 190cm wide.

Level Change (The Atrium First Floor Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the left as you face the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Outside Access (Park Lane)

  • This information is for the entrance located on the upper level of the Yellow Car Park.
  • There is not level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are single width.
  • The door opening is 100cm (3ft 3in) wide.
  • Comments View
    • The automatic door is located on the left of the entrance.
    • To the right of the automatic doors are two sets of manual doors.
    • The first set are double width, open towards you and are 204cm wide.
    • The second is a single, heavy door that opens towards you and is 100cm wide.

Level Change (Park Lane)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (The Arcade Entrance)

  • This information is for the entrance located on the upper level leading from the Red and Yellow Car Parks.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 160cm (5ft 3in) wide.

Level Change (The Arcade Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.

Outside Access (Management Suite Entrance)

  • This information is for the entrance located on the west side of the building.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 3in).

Reception (Management Suite)

  • The desk/counter is 5m (5yd 1ft) from the Management Suite entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • Comments View
    • There is seating available in the reception area.
    • Some of the seating has armrests.

Reception (Customer Service Mobility Desk)

  • The desk/counter is 29m (31yd 2ft) from the Lower High Street entrance.
  • There is level access to reception from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk has a low section (76cm or lower).
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • Team members are trained to use the hearing assistance system.
  • Comments View
    • This service provides information and mobility aids for the shopping centre.
    • Wheelchairs and mobility scooters can be hired here.
    • Wheelchairs are hired on a first come, first serve basis.
    • Personal identification is required to hire a wheelchair.
    • The service is free.
    • Mobility scooters are booked in advance.
    • Personal identification is required to hire a scooter.
    • The service is free.
    • There is seating within this area.
    • The seats do not have armrests.

Reception (Customer Service)

  • The desk/counter is 18m (19yd 2ft) from the arcade entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There is a variety of seating throughout the mall.
    • Some of the seating is sofas with armrests.
    • Some of the seating is bench seating without armrests.
    • Some of the seating is chairs with armrests on both sides.

Level Change (Main Walkways)

  • There are moderate slopes located along the walkways on both the upper and lower levels.

Quiet Room

  • The quiet room is located on the ground floor, to the right hand side of the Management Suite.
  • It is 7m from the Management Suite.
  • Please contact the Management Suite reception for access.
  • The quiet room can be used for prayer and quiet contemplation.
  • There is a variety of sensory equipment in the quiet room.
  • There is tactile equipment, soft beanbags, and equipment with visual stimuli.
  • The lighting levels in the room are medium.

Riverside Adventure Play

  • The Riverside Adventure Play is located in the courtyard outside the Oasis Dining Quarter and Management Suite, in the area leading from the Orange Car Park.
  • There are 2 access points into the play area.
  • The entrance surveyed was the nearest to the car park.
  • The gate is single, and opens towards you (pull).
  • The gate may be difficult to open due to a self-closing spring.
  • The clear width of the gate is 100cm.
  • There is a slight slope in front of the access point.
  • The surface of the play area is safety matting and sand.
  • There is ample room for a wheelchair user to manoeuvre.
  • There is a variety of play equipment.
  • The play equipment includes items for sensory play.
  • There is a slide.
  • The slide is accessed by 10 deep steps without handrails, and ladders.
  • There are bench seats.
  • There is a stepped seating area.
  • There is level access to the lower seating.
  • There are 6 deep steps to the top level of the seating.

Other Floors (Centre)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G and 1.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are medium.

Other Floors (Rear of the Centre)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G and 1.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are medium.

Lift (Park Lane)

  • There is a lift for public use.
  • The lift is located ahead as you enter the Park Lane entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 18m (19yd 2ft) from the Park Lane entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 195cm x 220cm (6ft 5in x 7ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Lift (High Street)

  • There is a lift for public use.
  • The lift is located ahead as you enter the High Street entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 16m (17yd 1ft) from the High Street entrance.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 175cm x 185cm (5ft 9in x 6ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Lift (Oasis)

  • There is a lift for public use.
  • The lift is located to the left as you enter the Oasis Dining Quarter entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 33m (36yd 3in) from the Oasis Dining Quarter entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 170cm x 180cm (5ft 7in x 5ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Lift (The Gallery)

  • There is a lift for public use.
  • The lift is located off the Gallery.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 69m (75yd 1ft) from the Lower High Street entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 130cm x 180cm (4ft 3in x 5ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Lift (Arcade)

  • There is a lift for public use.
  • The lift is located off the Arcade, on the right hand side as you enter via the Arcade Entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 63m (68yd 2ft) from the Arcade entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 120cm x 231cm (3ft 11in x 7ft 7in).
  • The clear door width is 151cm (4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • The lift does have Braille markings.
  • The lift does have tactile markings.

Changing Places

  • Location and access View
    • The facility is located to the right as you enter the Oasis Dining Quarter entrance.
    • The facility is approximately 17m (18yd 1ft) from the Oasis Dining Quarter entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is not a radar key.
    • The key can be obtained from the management suite.
    • The door opens inwards.
    • The width of the door is 85cm (2ft 9in).
    • The dimensions of the facility are 340cm x 405cm (11ft 2in x 13ft 3in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in cubicle.
    • The sling is attached to the hoist by hook.
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 120cm (3ft 11in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on the left.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is available.
    • The facility has a non-slip floor.
    • A functioning emergency alarm is not available.
    • It is out of reach (higher than 10cm (4") from the floor).

Accessible Shower

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the changing places facility.
  • The facilities available in the accessible shower(s) include; an adjustable shower head and a flip-down seat.
  • The height of the seat is 52cm (1ft 8in).
  • Other facilities available include; drop down rails on both sides.

Accessible Toilet(s) (The Atrium)

  • There is an/are accessible toilet(s) for public use.
  • This accessible toilet is located on the lower level of The Atrium, next to The Atrium entrance.
  • There is step-free access to the accessible toilet.
  • Clear wayfinding signage for the toilet(s) is provided.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 92cm (3ft).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 144cm x 187cm (4ft 9in x 6ft 2in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 107cm and 137cm from the floor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 93cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is fair.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is fair.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is poor.
  • The lighting levels are low.
  • There is an opposite transfer toilet in this location.
  • The opposite transfer cubicle has very similar or identical specifications.

Accessible Toilet(s) (Oasis Lower Level - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • This accessible toilet is located on the lower level of the Oasis in The Lanes, between Olivers Children's Wear and The Shop Under The Stairs.
  • There is step-free access to the accessible toilet.
  • Clear wayfinding signage for the toilet(s) is provided.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 150cm x 174cm (4ft 11in x 5ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 115cm and 138cm from the floor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 103cm (3ft 5in).
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is fair.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is poor.
  • The lighting levels are good.
  • There is an opposite transfer toilet in this location.
  • The opposite transfer cubicle N/A very similar or identical specifications.

Accessible Toilet(s) (Oasis Lower Level - Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • This accessible toilet is located on the lower level of the Oasis in The Lanes, between Olivers Children's Wear and The Shop Under The Stairs.
  • There is step-free access to the accessible toilet.
  • Clear wayfinding signage for the toilet(s) is provided.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 151cm x 231cm (4ft 11in x 7ft 7in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 78cm (2ft 7in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 107cm and 138cm from the floor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 92cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 103cm (3ft 5in).
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is fair.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is poor.
  • The lighting levels are good.

Accessible Toilet(s) (High Street)

  • There is an/are accessible toilet(s) for public use.
  • This accessible toilet is located on the lower level of High Street, between Greggs and Max Spielman.
  • There is step-free access to the accessible toilet.
  • Clear wayfinding signage for the toilet(s) is provided.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 148cm x 190cm (4ft 10in x 6ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 107cm and 137cm from the floor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 91cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 104cm (3ft 5in).
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is fair.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is fair.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is poor.
  • The lighting levels are good.
  • There is an opposite transfer toilet in this location.
  • The opposite transfer cubicle has very similar or identical specifications.

Accessible Toilet(s) (Oasis Upper Level)

  • There is an/are accessible toilet(s) for public use.
  • This accessible toilet is located on the upper level of Oasis Dining between Handmade Burger Co and Pizza Express.
  • There is step-free access to the accessible toilet, via lift.
  • Clear wayfinding signage for the toilet(s) is provided.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 147cm x 230cm (4ft 10in x 7ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 78cm (2ft 7in).
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 107cm and 139cm from the floor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 103cm (3ft 5in).
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is fair.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is poor.
  • The lighting levels are good.

Accessible Toilet(s) (Park Lane)

  • This accessible toilet is located on the upper level of Park Lane, next to the Park Lane entrance.
  • There is step-free access to the accessible toilet.
  • Clear wayfinding signage for the toilet(s) is provided.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door has a closer and maybe difficult for some to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 96cm (3ft 2in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 138cm from the floor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a fixed horizontal rail without a padded backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is fair.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is fair.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • There is an opposite transfer toilet in this location.
  • The opposite transfer cubicle has very similar or identical specifications.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • The female and male toilet facilities that were surveyed are located on the lower level of the Oasis in The Lanes, between Olivers Children's Wear and The Shop Under The Stairs.
  • There is step-free access to the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is a lowered urinal available in the male toilet(s).
  • The height of the lowered urinal is 50cm.
  • There are no vertical wall-mounted grab rails at the lowered urinal.
  • The lowered urinal does not contrast visually with the wall.
  • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
  • An ambulant toilet with wall-mounted grab rails is available.
  • There are horizontal grab rails on both sides of the seat.
  • There is a lowered wash basin available.
  • The height of the lowered wash basin is 58cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is sensor.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • There is a/are similar standard toilet(s) available.
  • Comments View
    • There are similar standard toilets throughout the shopping centre, in the same location as the accessible toilets.
    • There is level access to all standard toilets with the exception of the standard male toilets on High Street. Please see steps section for more information.

Step(s) (Standard Male Toilets - High Street)

  • There is a/are step(s) located in the toilets area of the lower level of High Street.
  • The step(s) is/are used to access the standard male toilets.
  • There is/are 15 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Parent and Baby Room (The Atrium Baby Change and Baby Feeding Room)

  • There is a parent and baby room for public use.
  • The parent and baby room is located on the lower level of The Atrium, next to The Atrium entrance.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is tactile and pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 101cm (3ft 4in).
  • There are disposal facilities in the parent and baby room.
  • There is not a wash basin in the parent and baby room.
  • There is/are not chair(s) in the parent and baby room.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.
  • Comments View
    • There is a shelf in the parent and baby room.
    • The height of the shelf is 111cm.

Parent and Baby Room (Oasis Lower Level)

  • There is a parent and baby room for public use.
  • The parent and baby room is located on the lower level of the Oasis in The Lanes, between Olivers Children's Wear and The Shop Under The Stairs.
  • There is step-free access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is tactile and pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 95cm (3ft 1in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 87cm.
  • The wash basin tap type is lever.
  • There is a/are chair(s) in the parent and baby room.
  • There is a chair with armrests on both sides.
  • There is a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.
  • Comments View
    • There are similar parent and baby rooms throughout the lower level of the shopping centre, in the same location as the accessible toilets.

Parent and Baby Room (Oasis Upper Level)

  • There is a parent and baby room for public use.
  • The parent and baby room is located on the upper level of the Oasis, between Handmade Burger Co and Pizza Express.
  • There is step-free access to the parent and baby room, via lift.
  • Staff do not need to be notified for use of the room.
  • There is tactile and pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 95cm (3ft 1in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 88cm.
  • The wash basin tap type is lever.
  • There is/are not chair(s) in the parent and baby room.
  • There is not a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass area around the shopping centre.
  • A member of staff trained in BSL skills is not normally on duty.