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Milestones

Leisure Park, Churchillway West, Basingstoke, Hampshire, RG22 6PG

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About this venue

Step inside the story of social, retail and industrial heritage and imagine what life would have been like during the Victorian era and the 1930s as you explore the life size streets, buildings, shops and vehicles, all under one roof. Be inspired by wonderful collections from vehicles, toys, domestic appliances and lots more See how homes developed through decades from 1930 - 1970s with our authentic room-sets. Experience the 1940s sweet shop when you purchase an old penny for £1 to buy your 2oz ration of sweets in the sweet shop. Have fun in the vintage penny arcade. Dress up in Victorian costumes. Under 5s can also enjoy the play post office. Experience the working Edwardian pub where you can enjoy a pint and a sandwich.

Access Guide

Show Easy Read

Opening Times

  • Monday Closed.
  • Tuesday 10:00 - 16:45.
  • Wednesday 10:00 - 16:45.
  • Thursday 10:00 - 16:45.
  • Friday 10:00 - 16:45.
  • Saturday 11:00 - 16:45.
  • Sunday 11:00 - 16:45.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Basingstoke.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Basingstoke.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 7 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 375cm x 480cm (12ft 4in x 15ft 9in).
    • The nearest designated bay is 15m (16yd) from the main entrance.
    • The furthest designated bay is 40m (44yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 162cm (5ft 4in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 162cm (5ft 4in) wide.

Reception

  • The reception desk is 4m (13ft 1in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk has a lowered section.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played throughout the building.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Level Change (Musuem)

  • There are easy and moderate slopes located at the end of the time tunnel leading onto Bridge Street, at the end of the Thornycroft Yard leading to Commercial Road and along the side route running alongside the Edwardian area.
  • The paths in the Edwardian area are cobbled.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are -1 -2 0.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located next to reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -1 -2 0.
  • The lift is 5m (16ft 5in) from main entrance.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • 0 - Entry and Exit, Cafe Gift Shop and toilets
    • -1 - Education Room Upper and toilets
    • -2 - museum, toilets and Education Room Lower.

Museum

  • Exhibits can be audio described.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, ask a member of staff.

Restaurant Bar Internal (Café)

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 6m (19ft 8in) from the main entrance.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • Menus are wall only.
  • Menus are clearly written.
  • The type of food served here is main meals and snacks.
  • Comments View
    • There is also the Baverstock Arms available on the museum level.
    • This was closed when the venue was surveyed.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located to the left as you enter the main entrance.
  • The facility is 14m (15yd 11in) from the main entrance.
  • The door opens inwards.
  • The width of the door is 87cm (2ft 10in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 240cm x 460cm (7ft 10in x 15ft 1in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 102cm (3ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 75cm (2ft 6in).
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a locker within the accessible changing room.
  • The accessible changing room has a ceiling tracking hoist.
  • There is a changing bench.
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the bench is 190cm (6ft 3in).
  • There is not a wheel in shower.

Accessible Toilet (Musuem)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
    • This accessible toilet is located opposite the lift.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There is an additional accessible toilet on the ground floor with the lateral transfer space on the left.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located outside, to the side of the building.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Comments View
    • There are mobility scooters and wheelchairs for hire.
    • There is no charge for this service but it is subject to availability, booking in advance is strongly recommended.