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Mitchell

Granville Street, Glasgow, G3 7DN

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Charing Cross.

Opening Times

  • Monday 09:00 - 20:00.
  • Tuesday 09:00 - 20:00.
  • Wednesday 09:00 - 20:00.
  • Thursday 09:00 - 20:00.
  • Friday 09:00 - 17:00.
  • Saturday 09:00 - 17:00.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.
  • Public Car Parks
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 400cm x 560cm (13ft 1in x 18ft 4in).
    • On street Blue Badge parking is located in Granville Street outside the main entrance.
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 260cm x 560cm (8ft 6in x 18ft 4in).
    • Standard marked parking bays are located in Granville Street outside the main entrance.
    • There is not a designated drop off point.
  • Comments
    • The photograph shows the Blue Badge parking in Granville Street.

Outside Access (Main Entrance)

  • This information is for the entrance located on Granville Street.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 165cm (5ft 5in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 150cm (4ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located directly in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 165cm (5ft 5in).
  • Comments
    • The 1st set of doors are always held open during opening hours.

Outside Access (Alternative Entrance)

  • This information is for the entrance located on North Street.
  • There is not level access into the venue.
  • The main doors open both ways.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 170cm (5ft 7in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open both ways.
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 164cm (5ft 5in) wide.

Level Change (Alternative Entrance)

  • There are steps to access this area / service.
  • There is / are 6 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments
    • The steps are located immediately beyond the entrance.
    • This entrance gives access to the Link Corridor on the 1st floor.

Reception (Information Desk)

  • The reception desk is 5m (16ft 5in) from the main entrance.
  • There is level access to reception from the entrance.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Lighting levels are bright.
  • Comments
    • There are 5 medium, clearly marked, steps for access to the Simpson Conference Room on the ground floor.
    • There is an easy slope (width 250cm) in the Link Corridor on the 1st floor.
    • The hearing loop systems are situated in the Theatre, Learning Centre and the Conference Suites.

Reception (Library - Ground Floor)

  • The reception desk is 40m (44yd) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Library

  • This library does have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books on tape or disc.
  • There is an ordering service.

Restaurant Bar Internal (The Herald Café)

  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 75cm (2ft 6in).
  • Menus are hand held only.
  • Menus are available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is traditional light meals and snacks.
  • Comments
    • The Herald Café is situated on the ground floor.
    • It is necessary to request table menus at the counter.
    • There is an Internet Café facility adjacent to the Herald Café.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located the front of the auditorium.
  • Wheelchairs are left with the patron.
  • Companions sit next to or behind the patron.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,at reception.
  • Assistance dogs are allowed in the auditorium.

Other Floors

  • Steps
    • The floors which are accessible by stairs are G-5.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.
  • Comments
    • The services on each floor are as follows:
    • G - Theatre, Herald and Internet Cafes, Conference Suites and Lending Library
    • 1 - Exhibition Rooms and Resource Unit for Visually Impaired
    • 2 - Archives/Reference and Lending
    • 3 - Learning Centre and Family History Records
    • 4 - Science, Social Sciences and Quick Reference
    • 5 - Arts, History, Literature and a Conference Suite.

Lift

  • There is a lift for public use.
  • The lift is located adjacent to the Herald Café and the Library.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-5.
  • The lift is 35m (38yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 110cm x 135cm (3ft 7in x 4ft 5in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet (Theatre)

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 15m (16yd 1ft) from the accessible entrance.
    • This accessible toilet is located adjacent to the auditorium.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 110cm x 170cm (3ft 7in x 5ft 7in).
    • There is not a lateral transfer space.
    • The tap type is lever.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments
    • Wall mounted and drop down rails are available.

Accessible Toilet

  • Location and Access
    • There are accessible toilet facilities within this venue.
    • The toilet is not for the sole use of disabled people.
    • This accessible toilet is approximately 35m (38yd 10in) from the accessible entrance.
    • This accessible toilet is located adjacent to the Herald Café and the Library.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The dimensions of the accessible toilet are 180cm x 180cm (5ft 11in x 5ft 11in).
    • There is a lateral transfer space.
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments
    • There are baby changing facilities in the accessible toilet.
    • There is an additional accessible toilet situated adjacent to the standard female toilet.
    • There is also an accessible toilet in the Link Corridor on the 1st floor.
    • There are additional, level access, standard toilets on floors 2 to 5.

Standard Toilet(s)

  • Availability and Location of Standard Toilets
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s)
    • The female toilet facilities that were surveyed are located in the reception foyer.
    • The female toilet(s) is/are approximately 18m (19yd 2ft) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s)
    • The male toilet facilities that were surveyed are located adjacent to the main entrance.
    • The male toilet(s) is/are approximately 2m (2yd 7in) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Comments
    • There is an additional accessible toilet situated adjacent to the standard female toilet.
    • There is also an accessible toilet in the Link Corridor on the 1st floor.
    • There are additional, level access, standard toilets on floors 2 to 5.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments
    • Accessible IT facilities are available in the Learning Centre.
    • There are two wheelchairs available to borrow, please contact the information desk.