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MLU Unit Serenity Suite

Birmingham City Hospital, Dudley Road, Birmingham, West Midlands, B18 7QH

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Access Guide

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Introduction

  • Comments
    • The MLU Unit Serenity Suite is located on the ground floor of the maternity block.

Opening Times

  • The venue is open 24hrs.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Birmingham.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Jewellery Quarter.

Parking

  • The venue does have its own car park.
  • Venue Car Park
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located to the rear of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 358cm x 600cm (11ft 9in x 19ft 8in).
    • The nearest Blue Badge bay is 8m (8yd 2ft) from the maternity entrance.
    • The furthest Blue Badge bay is 34m (37yd 7in) from the maternity entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally busy.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details
    • There is a designated drop off point.
    • The drop off point is located opposite the main entrance.
  • Comments
    • There are additional Blue Badge bays along the road leading to the maternity block, which is accessed via Gate 4 (photograph 5).

Outside Access (Maternity Entrance)

  • This information is for the entrance located at the front of the maternity block.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 130cm (4ft 3in).
  • Second set of doors
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 130cm (4ft 3in).

Level Change (Maternity Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

Outside Access (MLU Unit Serenity Suite)

  • This information is for the entrance located on the ground floor.
  • There is level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 132cm (4ft 4in) wide.

Reception

  • The desk is 5m (16ft 5in) from the entrance .
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk does not have a lowered section.
  • The desk is generally staffed.
  • Lighting levels are low.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 8m (26ft 3in) from the entrance .
  • There is level access into the waiting room / area.
  • There are doors into the waiting room / area.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 76 cm wide.
  • The type of flooring is vinyl.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • Announcements are in person.
  • There is not a television.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are medium.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are medium.

Consultation / Treatment Room (Delivery Room)

  • There are 5 consultation/treatment rooms available.
  • The room surveyed was Ruby Suite 1.
  • The consultation / treatment room is 6m (19ft 8in) from the entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 132cm (4ft 4in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is adjustable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • Lighting levels are medium.

Consultation / Treatment Room (Delivery Room)

  • The room surveyed was Sapphire Suite 2.
  • The consultation / treatment room is 4m (4yd 1ft) from the entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 132cm (4ft 4in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is adjustable.
  • Some tables are permanently fixed.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • Lighting levels are medium.
  • Comments
    • There are two medium steps to access the birthing pool.

Standard Bathroom (Ruby Suite 1)

  • The bathroom is female.
  • The standard bathroom is 10m (32ft 10in) from the entrance.
  • There is level access from an accessible entrance.
  • Lighting levels are medium.
  • The facilities available in the standard bathroom include a toilet, a shower, a sink and an emergency cord.
  • Comments
    • All delivery rooms have the same standard bathroom facilities.

Accessible Toilet

  • Adapted facilities are located in the maternity entrance foyer.

Standard Toilet(s)

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio and different languages format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • Portable hearing loops can be provided on request.