Access Guide

Search Access Guide

Location

The venue is situated within the centre of the area.
This venue is situated in Palmers Green.
The venue is not situated on a road which has a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Palmers Green.
The nearest underground station is Wood Green.

Opening Times

Monday 07:00 - 22:00.
Tuesday 07:00 - 22:00.
Wednesday 07:00 - 22:00.
Thursday 07:00 - 22:00.
Friday 07:00 - 22:00.
Saturday 07:00 - 22:00.
Sunday 10:00 - 16:00.

Parking

The venue does have its own car park.

Venue Car Park View
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 6 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 480cm (11ft 6in x 15ft 9in).
- The nearest designated bay is 8m (8yd 2ft) from the main entrance.
- The furthest designated bay is 26m (28yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
Drop-off Point View
- There is not a designated drop off point.
Comments View
- There are additional Blue Badge bays in the underground basement car park which has level access into the store via the lift.
- Parking is free for 2 hours.

Lift (Car Park)

There is a lift for public use.
The lift is located opposite the checkouts.
The lift is a standard lift.
The floors which are accessible by this lift are B-G.
The lift is 26m (28yd) from main entrance.
The clear door width is 138cm (4ft 6in).
The dimensions of the lift are 190cm x 230cm (6ft 3in x 7ft 7in).
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
The controls are 130-140cm in height.
The lift controls do not have Braille markings.
The lift controls do not have tactile markings.
The lighting level in the lift is medium.

Comments View
- This lift leads to the basement level of the car park.

Outside Access (Main Entrance)

This information is for the entrance located in the car park at the rear of the venue.
There is not level access into the venue.
The main doors open automatically.
The doors are double width.
The door opening is 152cm (4ft 12in) wide.

Second set of doors View
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 152cm (4ft 12in) wide.
Comments View
- There is a similar entrance on Aldermans Hill which has two sets of automatic doors 162cm wide.

Level Change (Main Entrance)

There is a ramp or slope to access this service.
The ramp or slope is located in front of the entrance.
The ramp or slope is permanent.

Reception (Customer Services)

The reception desk is 30m (33yd) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high height.
The desk does not have a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The type of system is a fixed loop.
Staff are trained to use system.

Inside Access

There is level access to the service(s).
There is not a hearing assistance system.
This venue does play background music.
Music is played thoughout the venue.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are bright.

Restaurant Bar Internal

The following information is for the café.
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the counter.
Food or drinks cannot be brought to the table.
There is not a lowered section at the service counter.
All tables are permanently fixed.
All chairs are permanently fixed.
No chairs have armrests.
The nearest table is 44m (48yd 4in) from the main entrance.
The distance between the floor and the lowest table is 75cm (2ft 6in).
The distance between the floor and the highest table is 75cm (2ft 6in).
Menus are hand held only.
Menus are available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is varied.

Accessible Toilet

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is tactile, pictorial and Braille signage on or near the toilet door.
- This accessible toilet is approximately 42m (45yd 2ft) from the main entrance.
- This accessible toilet is located next to the cafe.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door is heavy.
- The dimensions of the accessible toilet are 145cm x 155cm (4ft 9in x 5ft 1in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 79cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are poor.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilets are located next to the cafe.
- The female and male toilets are 42m (46yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the cubicle next to the toilets.
- The height of the baby change table once extended is 88cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.