You are on Introduction - Olivier Theatre. Skip to the next section.

Introduction - Olivier Theatre

• The largest of the National's three theatres, the Olivier is built in the style of an amphitheatre with a fan-shaped auditorium. It seats about 1,100 people on two levels: Stalls and Circle. To reach either level, use one of the four lifts from the main foyer on the ground floor or the underground car park.

You are on Theatre Information (Olivier Theatre). Skip to the next section.

Theatre Information (Olivier Theatre)

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• General Information View
  • Theatre Layout
    Level 1 - Olivier Cloakroom – There is step-free access to the Cloakroom via the Priority lift or alternatively visitors can you use the Lyttelton Cloakroom.
    Level 2 - Olivier Foyer and Stalls Seating - There is step-free access to the foyer and access to the seating is via the main Olivier lifts.
    Level 3 - Olivier Foyer, Olivier Cafe and Circle Seating - There is step-free access to the foyer and access to the seating is via the main Olivier lifts. There is a platform stair lift available to access the Olivier Cafe.
• Theatre Information View
  • The designated seating within the theatre is located on Olivier Stalls Seating: Level 2.
  • Advanced bookings are available.
  • The Theatre offers concession tickets for performances in our building. If you, or someone you're booking tickets for, qualifies for the Disabled concession rate you will need to sign-up to the Access List to be able to book at the discount rate.
    For information about getting on the National Theatre Access List please click here (opens in new tab).
• Facilities for Hearing Impaired Patrons View
  • There is a hearing assistance system available in the theatre(s).
  • An infra-red audio system is available in all theatres.
    Headsets can be collected from the Box Office if you don't use hearing aids or neck loops can be collected from the Box Office if you use hearing aids.
  • The National Theatre has captioned performances on all productions where there are no technical restrictions to prevent them. Please check the website for dates.
  • Captioned performances have text on screens at the front of the auditorium so that deaf and hard of hearing, or anyone that would like to read along, can also enjoy the performance.
    Synopses are available for all productions.
  • Smart caption glasses are available on all productions where there are no technical restrictions to prevent them. They enable patrons to attend on a date to suit them rather that restricting them to open captioned performances.
  • Some performances are signed.
  • The National Theatre provides a limited number of BSL assisted performances. Please contact the theatre for more information.
  • Let the theatre know if you're bringing an assistance dog when you book your ticket. They can offer you an aisle seat, and let you know about any special effects that might affect your dog.
    Alternatively, you can leave your dog with our front-of-house staff.
    Free synopses are available for all performances. They can be sent in advance and are also available on the day from the Box Office.
    If you'd like to receive a script before your visit please phone 020 7452 3344 or email [email protected].
• Facilities for Visually Impaired Patrons View
  • Some performances are audio described.
  • The National Theatre offer a free touch tour for every audio-described production, usually before a matinee. You can feel the set, props and costume and familiarise yourself with the voices of the actors and audio describer.
    Let us know if you need a member of staff to accompany you.
    Guide dogs are welcome on set.
    To join a touch tour, phone 020 7452 3000.
    Free Cast Lists are available in large print and braille from the Box Office for all performances.
  • Audio description is a live commentary interspersed with the actors' dialogue. This is relayed via a headset linked to the infra-red audio system.
    There is a short 'programme notes' session, before the production, which explains the atmosphere, costumes, characters and action. Programme notes are also available on CD in advance.
• Autism Friendly/Relaxed Performances View
  • The National Theatre offers both Relaxed and Sensory Adapted performances.
    Relaxed:
    These have a more relaxed performance environment, allowing for noise and movement in the auditorium, a chill-out space for patrons who may need time away from the performance, and re-entry when needed.
    Sensory Adapted:
    A relaxed performance environment that also includes technical changes to the production, such as adjustments to light and sound effects, for those with sensory sensitivities.
    Please check the website for details of the available performances.

You are on Related London South Bank Venues (National Theatre). Skip to the next section.

Related London South Bank Venues (National Theatre)

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• Attractions View
  • National Theatre - Dorfman Theatre - To view the Access Guide please click here (new tab).
  • National Theatre - Lyttelton Theatre - To view the Access Guide please click here (new tab).
  • National Theatre - The Deck - To view the Access Guide please click here (new tab).
• Eating and Drinking View
  • Espresso Bar - To view the Access Guide please click here (new tab).
  • Understudy - To view the Access Guide please click here (new tab).
  • The Kerb @Understudy - To view the Access Guide please click here (new tab).
  • House Restaurant - To view the Access Guide please click here (new tab).
  • Terrace Restaurant - To view the Access Guide please click here (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• By Air View
  • The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
    London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
    From Gatwick Airport there are fast trains connecting to London Bridge Station.
    Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.
  • For more information on travelling to London by air please click here (opens new tab).
• By Road View
  • The National Theatre is located just off Upper Ground and is in the London Congestion Charging Zone.
  • The National Theatre has its own underground car parking with Blue Badge parking.
    Blue Badge parking is also available just off Upper Ground near to the Dorfman Theatre.
    Please call the Box Office to book Blue Badge Parking for the Dorfman Theatre. There is no need to pre-book the underground car park.
    There is a coach parking drop off point located on Upper Ground.
  • For more information on London Traffic please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • Bus Routes that stop near the theatre include
    1, 4, 26, 59, 68, 76, 139, 168, 171, 172, 176, 188, 243, 341, 521, X68 and Riverside Bus (RV1 – which also stops on Upper Ground which runs by the back of the National Theatre).
    77 (Upper Ground near the Festival Hall), 211 and 507 (Waterloo Road near Waterloo station) and 381 (Stamford Street).
    45, 63 and 100 all stop at the southern end of Blackfriars Bridge, and there is a 10 minute walk along the riverside to the National.
  • For more information on the bus stops please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Waterloo.
  • Waterloo and Waterloo East Stations are approximately 500 metres from the National Theatre.
    The stations are linked and there is step-free access throughout the stations, although there are steep ramps to access the platforms in Waterloo East.
    Step-free access to both stations is from the service road known as Cab Road or Taxi Road.
  • For more information on Waterloo Station please click here (opens new tab).
  • For more information on the AccessAble guide for Waterloo Station please click here (opens new tab).
• By Underground View
  • The nearest underground station is Waterloo.
  • Waterloo Underground Station (Bakerloo, Jubilee, Northern and Waterloo & City Lines) is approximately 500 metres from the museum.
    Of these lines, only the Jubilee Line has step-free access.
  • For more information on London Underground please click here (opens new tab).
• By River View
  • Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
    The Queen's Walk is served by the London Eye Millennium Pier, between Westminster Bridge and the Golden Jubilee Bridges and also Bankside Pier, to the east of Blackfriars Bridge.
    There is step-free access onto the river buses, except at three piers. Please see the TFL website for details.
  • For more information on Please use the TFL journey planner for details of the most suitable route. please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• There are mobility aids available.
• The mobility aids available include wheelchairs.
• For more information about access at the National Theatre you can either call 020 7452 3284 or email [email protected].
• Assistance dogs are welcomed into the auditorium.
  The theatre can provide a service where they can look after your assistance dog during the performance, returning them to the owner in the interval and at the end.
• Water bowls are available for assistance dogs.

You are on Parking (Underground). Skip to the next section.

Parking (Underground)

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• Parking View
  • The venue does have its own parking facilities.
  • The car park is located off Upper Ground.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 188cm (6ft 2in).
  • The car park does not have a barrier control system.
  • The car park surface is concrete.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • Car park charges for cars and motorcycles
    Parking spaces in the basement car park are £8.50 after 17:00.
    If attending a daytime ticketed event and you leave before 19:00 the charge is £8.50.
    A combined matinee and evening show rate is £15.00.
    Validation must be obtained from the Box Office for these two options.
    On Sundays/public holidays parking is £8.50 all day, with no validation required.
    An early bird offer is available Monday to Friday, when you arrive between 06:00 and 09.30am, and leave by 18.30 for £12.
    The Hourly tariff for cars and motorcycles not attending National Theatre performances are 2 hours £7, 4 hours £11, 8 hours £16, 12 hours £24 and 24 hours £28.
    Lost tickets will be charged at full daily rate.
    Payment - There are four payment machines, one in the car park near the entrance to the theatre that takes cash and cards, one in the car park towards the BFI exit, and two in the basement lobby that take cards. Touch cards can also be used at the exit barriers.
    Free parking is available in the NT Car Park for Blue Badge holders attending a performance or eating at the National.
    When attending a performance, or dining at an NT restaurant, Blue Badge holders can park anywhere in the car park and there are spaces near the lifts reserved for use by disabled people. There is a ramped entrance with semi-automatic doors to the basement foyer and lifts.
    For free parking, Blue Badge holders should take their badge, theatre ticket and car park ticket to any Box Office in the foyers for validation prior to leaving.
    For further Access information phone 020 7452 3000 or email [email protected].
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 430cm x 500cm (14ft 1in x 16ft 5in).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete and block paving.
  • There is a road to cross between the car park and the entrance.

You are on Other Floors (Underground Car Park and Olivier Theatre). Skip to the next section.

Other Floors (Underground Car Park and Olivier Theatre)

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• Stairs View
  • Stairs can be used to access other floors.
  • The floors which are accessible by stairs are Underground Car Park, G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 12cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift (Underground Car Park and Olivier Theatre). Skip to the next section.

Lift (Underground Car Park and Olivier Theatre)

• There is a lift for public use.
• The lift is located next to the car park and on the ground floor ahead as you enter.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is fair.
• The clear door width is 118cm (3ft 10in).
• The dimensions of the lift are 150cm x 126cm (4ft 11in x 4ft 2in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.
• There is a/are similar lift(s) available.

You are on Approach (The Queen's Walk to National Theatre). Skip to the next section.

Approach (The Queen's Walk to National Theatre)

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• Approach View
  • The surface of the approach is concrete.
  • There is step-free access on the approach.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 3 clearly marked step(s), with handrails on both sides.
  • The step(s) has/have tactile paving at the top and bottom.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.

You are on Parking (Off Upper Ground). Skip to the next section.

Parking (Off Upper Ground)

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• Parking View
  • The venue does have its own parking facilities.
  • The car park is located off Upper Ground.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is block paving.
  • Clearly marked/signposted parent and child parking bays are not available.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 4 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 500cm x 500cm (16ft 5in x 16ft 5in).
  • Parking spaces for Blue Badge holders do need to be booked in advance.
  • To book a space please call the Box Office on 020 7452 3000.

You are on Outside Access (Riverside Festival Entrance). Skip to the next section.

Outside Access (Riverside Festival Entrance)

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• Entrance View
  • This information is for the entrance located along The Queen's Walk.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 240cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 220cm.

You are on Counter (Riverside Box Office). Skip to the next section.

Counter (Riverside Box Office)

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• Counter View
  • The counter is located to the right of Riverside Box Office.
  • The counter is approximately 2m (2yd 7in) from the Riverside Festival entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is tiles.
• Seating Area View
  • There is a waiting area close to the counter.
  • Access to the waiting area is unobstructed.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Lift (Priority Lift). Skip to the next section.

Lift (Priority Lift)

• There is a lift for public use.
• The lift is located on the ground floor, next to The Kerb @Understudy.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1(House Restaurant), 2 (Wolfson Gallery and Olivier Cloakroom) and 3 (Olivier Stalls).
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Counter (Olivier Theatre Cloakroom - Level 1). Skip to the next section.

Counter (Olivier Theatre Cloakroom - Level 1)

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• Counter View
  • The counter is located ahead after you exit the Priority Lift.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • The lighting levels at the counter are moderate to good.
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is carpet.

You are on Accessible Toilet(s) (Olivier Theatre Cloakroom - Level 1). Skip to the next section.

Accessible Toilet(s) (Olivier Theatre Cloakroom - Level 1)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located next to the Cloakroom.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 100cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 177cm x 197cm (5ft 10in x 6ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm.
  • The transfer space is obstructed by a waste bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 115cm and 165cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a lid.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (Olivier Theatre Cloakroom - Level 1). Skip to the next section.

Standard Toilet(s) (Olivier Theatre Cloakroom - Level 1)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located either side of the cloakroom.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal in the male toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.

You are on Theatre Foyer (Olivier Theatre - Level 2). Skip to the next section.

Theatre Foyer (Olivier Theatre - Level 2)

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• Theatre Foyer View
  • The theatre foyer is located ahead after you exit the lift.
  • There is step-free access to the cinema foyer.
  • There is step-free access throughout the foyer.
  • The type of flooring in the foyer is carpet.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
  • Wayfinding signage is available.
  • The nearest seating is located in the Foyer.
  • The foyer does play background music.
• Box Office View
  • There is a/are box office within the foyer.
  • The counter(s) is/are located ahead after you exit the lift.
  • The counter(s) is/are clearly visible from the lift.
  • There is step-free access to the counter(s).
  • There is a clear unobstructed route to the counter(s).
  • There are not windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
  • The counter(s) is/are not placed in front of a background which is patterned.
  • The lighting levels at the counter(s) are good.
  • The height of the counter(s) is/are 85cm.
  • There is sufficient space to write or sign documents on the counter(s).
  • There is not a/are not lowered section(s) of the counter(s).
  • The counter(s) is/are staffed.
  • There is not a hearing assistance system at the counter(s).
• Bar View
  • There is a bar within the foyer.
  • The bar is located either side of the foyer.
  • Clear signage for the bar is not visible from the entrance.
  • There is step-free access to the bar.
  • There is a clear unobstructed route to the bar.
  • There are not windows, TVs, glazed screens or mirrors behind the bar which could adversely affect the ability of someone to lip read.
  • The bar is not placed in front of a background which is patterned.
  • The lighting levels at the bar are moderate to good.
  • The height of the bar is 109cm.
  • There is not a/are not lowered section(s) of the bar.
  • There is not a hearing assistance system at the bar.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Tickets cannot be purchased from the bar.

You are on Theatre Seating Area(s) (Olivier Theatre Stalls - Level 2). Skip to the next section.

Theatre Seating Area(s) (Olivier Theatre Stalls - Level 2)

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• Access to Seating View
  • The information below describes access to the Stalls.
  • The theatre area is located off the Olivier Theatre Foyer.
  • There is step-free access to the Theatre Area.
  • The entrance area/door is clearly signed.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 200cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 200cm.
  • All doors accessing the area are similar.
  • The doors is/are permanently held open before and after performances.
  • There is a member of staff available for assistance at the doors before and after performances.
  • The doors give access to Row R.
• Theatre Area Information View
  • This information refers to the Stalls.
  • The type of flooring in the seating area is carpet.
  • There are flip-down seats with armrests on both sides.
  • The width of the rows of seating is 40cm.
  • The lighting level before and after performances is good.
  • The nearest accessible toilet is located next to the entrance aisles 4 and 5.
  • There is step free access to a row/rows of seating.
  • The row(s) with step free access is/are row(s) R.
  • The access to the majority of seating is located to one side of the seats (against wall) and in the centre of the seats.
  • There is stepped access to the majority of seating.
  • There is/are 1 to 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The depth of the step(s) is/are between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting level at the steps before and after performances is good.
  • The lighting level at the steps during performances is low.
  • The steps are not clearly illuminated during screenings.
• Designated Seating Area(s) View
  • There is designated seating available in this area.
  • The designated seating area(s) is/are located in Row R in Aisles 2 and 3.
  • The designated seating area(s) is/are not clearly marked/signed.
  • There is step-free access to the designated seating area(s).
  • There is/are 5 designated space(s) for wheelchair users.
  • Wheelchairs may be left with the patron.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to the patron.
  • There is sufficient space for an assistance dog to rest next to you.

You are on Accessible Toilet(s) (Olivier Theatre - Stalls - Level 2). Skip to the next section.

Accessible Toilet(s) (Olivier Theatre - Stalls - Level 2)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located along the stalls corridor next to the entrance for Aisles 4 and 5.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 82cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 170cm x 155cm (5ft 7in x 5ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 75cm.
  • The transfer space is obstructed by a waste bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is not an emergency alarm.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste, general waste (with no lid) and female sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 120cm and 170cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a lid.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is poor.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (Olivier Theatre - Stalls - Level 2). Skip to the next section.

Standard Toilet(s) (Olivier Theatre - Stalls - Level 2)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located along the stalls corridor next to entrance to aisle 5.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal in the male toilet(s).
  • The lowered urinal does not contrast visually with the wall.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Theatre Foyer (Olivier Theatre - Level 3). Skip to the next section.

Theatre Foyer (Olivier Theatre - Level 3)

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• Theatre Foyer View
  • The theatre foyer is located on the second floor, ahead after you exit the lift.
  • There is step-free access to the cinema foyer.
  • There is step-free access throughout the foyer.
  • The type of flooring in the foyer is carpet.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
  • Wayfinding signage is available.
  • The nearest seating is located throughout the foyer.
  • The foyer does play background music.
• Box Office View
  • There is not a/are not box office within the foyer.
• Bar View
  • There is a bar within the foyer.
  • The bar is located either side of the foyer.
  • Clear signage for the bar is not visible from the lift.
  • There is step-free access to the bar.
  • There is a clear unobstructed route to the bar.
  • There are windows, TVs, glazed screens or mirrors behind the bar which could adversely affect the ability of someone to lip read.
  • The bar is not placed in front of a background which is patterned.
  • The lighting levels at the bar are moderate to good.
  • The height of the bar is 109cm.
  • There is not a/are not lowered section(s) of the bar.
  • There is not a hearing assistance system at the bar.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Tickets cannot be purchased from the bar.

You are on Lift (Olivier Theatre Cafe - Level 3). Skip to the next section.

Lift (Olivier Theatre Cafe - Level 3)

• There is a lift for public use.
• The lift is located next to the stairs.
• The lift is a stair lift.
• A member of staff needs to be notified for use of the lift.
• A member of staff is required to operate the lift.
• The floors which are accessible by this lift are Olivier Cafe to Level 3 Theatre Foyer.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The clear door width is 85cm (2ft 9in).
• The dimensions of the lift are 85cm x 100cm (2ft 9in x 3ft 3in).
• There are separate entry and exit doors in the lift.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Eating and Drinking (Olivier Theatre Cafe - Level 3). Skip to the next section.

Eating and Drinking (Olivier Theatre Cafe - Level 3)

• The following information is for the café.
• The café is located ahead after you exit the chair lift.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (77cm - 109cm) .
• There is not a lowered section of the counter.
• The height of the tray counter/rail is 80cm.
• There is not a hearing assistance system .
• There is step-free access within the café.
• There is ample room for a wheelchair user to manoeuvre.
• Background music varies according to the function/event.
• The type of flooring in this area is wood.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests on both sides.
• The nearest table is approximately 1m from the entrance/opening.
• The nearest table is approximately 1m from the till/counter.
• The standard height for tables is 70cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are moderate to good.

You are on Theatre Seating Area(s) (Olivier Theatre - Circle - Level 3). Skip to the next section.

Theatre Seating Area(s) (Olivier Theatre - Circle - Level 3)

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• Access to Seating View
  • The information below describes access to the Circle.
  • There is step-free access to the Theatre Area.
  • The entrance area/door is clearly signed.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 180cm.
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 180cm.
  • All doors accessing the area are similar.
  • The doors is/are permanently held open before and after performances.
  • There is a member of staff available for assistance at the doors before and after performances.
  • The doors give access to Row G.
• Theatre Area Information View
  • The information below describes access to the Circle.
  • The type of flooring in the seating area is carpet.
  • There are flip-down seats with armrests on both sides.
  • The width of the rows of seating is 40cm.
  • The lighting level before and after performances is good.
  • There is step free access to a row/rows of seating.
  • The row(s) with step free access is/are row(s) G.
  • The access to the majority of seating is located either side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • The lighting level at the ramp/slope before and after performances is good.
  • The lighting level at the ramp/slope during performances is low.
  • There is/are 1 to 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • The depth of the step(s) is/are not between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are fixed to the seats (hooped style).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The steps are not clearly illuminated during screenings.
• Designated Seating Area(s) View
  • There is not designated seating available in this area.
  • The nearest designated seating to this area is located in the stalls.

You are on Accessible Toilet(s) (Olivier Theatre - Circle - Level 3). Skip to the next section.

Accessible Toilet(s) (Olivier Theatre - Circle - Level 3)

• The nearest accessible toilet(s) is/are located on level 2.

You are on Standard Toilet(s) (Olivier Theatre - Circle - Level 3). Skip to the next section.

Standard Toilet(s) (Olivier Theatre - Circle - Level 3)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located along the circles corridor.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal in the male toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.

You are on Related London South Bank Venues (The Queen's Walk - between Waterloo Bridge and Blackfriars Bridge). Skip to the next section.

Related London South Bank Venues (The Queen's Walk - between Waterloo Bridge and Blackfriars Bridge)

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• Other Services View
  • The Queen's Walk - between Waterloo Bridge and Blackfriars Bridge - To view the Access Guide please click here (new tab).