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Newland House

Campbell Square, Northampton, Northamptonshire, NN1 3EB

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Access Guide

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Introduction

  • Services / facilities within the building include Children and Adolescent Mental Health Service (CAMHS) specialist intervention team South 1st Floor, ground, second and third floor staff only.

Getting Help and Assistance

  • Hospital staff do receive disability awareness / equality training.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Northampton.

Opening Times

  • Access is by appointment only.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Newland Car Park.
    • The car park is located to the right of Newland House.
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • The car park to rear of the building is for staff use only. The adjacent open air car park has two accessible bays and is free for Blue Badge users (Pay and Display for others)
    • There is on-street pay and display parking outside the building with limited dropped kerbs.

Outside Access

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.

Level Change (Entrance Ramp and Steps)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the main entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 100cm (3ft 3in).
  • The ramp or slope does bypass the step(s).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the right of the main entrance.
  • There is / are 3 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • Most of the ramp is wider than 150cm but it narrows to 100cm beside the pillars.

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk/counter.

Outside Access (Main Entrance - Newland House)

  • This information is for the entrance located at the back of the building.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are single.
  • The width of the door opening is 94cm (3ft 1in).
  • Comments View
    • The door opens automatically on reply from the intercom which is set at 130cm high.

Level Change (Main Entrance- Newland House)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located either side of the main entrance.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3.
    • The stairs are located off main corridor.
    • The stairs are approximately 6m from the entrance.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments View
    • The Children's Mental Health Services are on the 1st Floor.
    • The doors from the lift lobby to the other floors are controlled by swipe card.

Lift

  • There is a lift for public use.
  • The lift is located to the right on the main entrance door.
  • The lift is approximately 8m (8yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 98cm (3ft 3in).
  • The dimensions of the lift are 135cm x 140cm (4ft 5in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • Admission to the building is controlled and access to floors other than those for children's mental health services is by swipe card.

Reception (CAMHS reception)

  • The reception point is located on the First Floor.
  • The reception point is approximately 8m (8yd 2ft) from the lift.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point, via lift.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • Reception View
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • Staff are trained to use the hearing system.
    • The hearing assistance system is signed.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is carpet.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • The seats do not have armrests.
    • Some tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
  • Reception Waiting Area View
    • A water dispenser is not available.
    • There is a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the corridor at low level.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is available.
  • Braille signage is available.
  • Tactile signage is available.
  • Pictorial signage is available.
  • The type of flooring in walkways and corridors is carpet and vinyl/laminate.
  • The lighting levels are medium.

Accessible Toilet (First Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is located adjacent to the lift on the first floor.
    • This accessible toilet is approximately 3m (3yd 10in) from the the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 92cm (3ft).
    • The dimensions of the accessible toilet are 178cm x 150cm (5ft 10in x 4ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 108cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There are ambulant toilets on each floor, adjacent to the lift. They all have the similar facilities.

Accessible Toilet (Ground Floor)

  • Location and Access View
    • Accessible toilet facilities are available.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is located adjacent to the lift on the ground floor.
    • This accessible toilet is approximately 7m (7yd 1ft) from the Main Entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The key is not a radar key.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 137cm x 170cm (4ft 6in x 5ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not a lateral transfer space.
    • There is not a spatula type lever flush.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 105cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 108cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 87cm (2ft 10in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Changing Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)