You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

Collapse all Expand all

• By Road View
  • The Hospital is located off the Norwich Southern Bypass A47 on the South West side of Norwich City Centre. Leave the A47 to join the B1108 Watton Road. Follow this road until the junction and take a right onto Colney Lane. Continue on this road and the Hospital site is located straight ahead.
  • There are multiple car parks around the site. The car parking is free for Blue Badge holders, but the ticket must be validated at the Outpatients reception.
    Please note: as of September 2023 there is currently limited parking available in the hospital’s patient and visitor car parks, with most spaces filling up by mid-morning. Alternative parking is available at the multi-storey car park opposite the hospital (access is via Rosalind Franklin Road or Hethersett Lane). Parking costs are the same as the hospital however, please note that no concessions are available.
• By Bus View
  • The bus services are run by First Group and Konect Bus.
    From Bus Stand A the services are run by First Group and include 3, 4, 9A, 11, 1, 13A, 21, 21A, 22, 22A, 26 and 26A.
    From Bus Stand B the buses are run by Konect Bus and First Bus. The services include 3, 4, 9, 512 Norwich Airport Park & Ride bus and the Costessey 510 Park and Ride bus.
    Details of the 512 bus service can be found here: click here
    The Costessey Park & Ride 510 service is available for £1 return. This is a First Bus which is available for all patients and visitors who are charged £1 upon boarding the bus. Details of the route and timetable can be found here: click here.
  • There is an onsite bus stop.
  • There are two bus stops on site which are located in front of the Centre Block of the Hospital.
  • The bus stops have shelters which have seating/rest bar in them. There is space for wheelchairs to manoeuvre.
  • There is a level block paved and tarmac pathway around the front of the hospital which links East, West Outpatient and Centre Blocks of the hospital.
• By Train View
  • The nearest train station is Norwich. The services which operate from here are Abellio Greater Anglia and East Midland Trains. The station is approximately a 20 minute taxi ride from the Hospital.
• Useful Links View
  • Please see the links below for up to date bus services.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).
  • Please see the links below for up to date train services.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).
• Comments View
  • To view a map of the hospital, please click on this link and download the map.
  • http://www.nnuh.nhs.uk/publication/nnuh-map.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in West Outpatients next to the Outpatients reception.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01603 289036/01603 289045.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the entrances of the Hospital and throughout the buildings.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, walking frames and crutches.
• To obtain mobility aids please contact Inpatient receptions.
• There is a Changing Places facility at this hospital which is located in East Outpatients Physiotherapy.

Collapse all Expand all

• Comments View
  • INTRAN is available and staff have access to INTRAN App on i-pads for use with patients where appropriate.

You are on Hospital Parking (Car Park M - Ward Parking). Skip to the next section.

Hospital Parking (Car Park M - Ward Parking)

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the rear of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac and block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 320cm x 485cm (10ft 6in x 15ft 11in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Inpatients West and Centre Block Entrance.
• Comments View
  • Car parking payment machines are located at the Outpatients West and East entrances, East and West Block entrances and atriums and the Ambulatory Majors entrance.

You are on Hospital Parking (Car Park N - Inpatients West and Centre Block Accessible Parking). Skip to the next section.

Hospital Parking (Car Park N - Inpatients West and Centre Block Accessible Parking)

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the inpatients West and Centre Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac and block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Inpatients West and Centre Block Entrance.
• Comments View
  • Car parking payment machines are located at the Outpatients West and East entrances, East and West Block entrances and atriums and the Ambulatory Majors entrance.

You are on Hospital Parking (Car Park F - Accessible Parking and Drop-Off Only). Skip to the next section.

Hospital Parking (Car Park F - Accessible Parking and Drop-Off Only)

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 520cm (7ft 10in x 17ft 1in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located at the rear of the car park.
  • There is not a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the East Atrium Entrance.

You are on Hospital Parking (Car Park O - Ward Parking). Skip to the next section.

Hospital Parking (Car Park O - Ward Parking)

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the rear of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 366cm x 480cm (12ft x 15ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Inpatients West and Centre Block Entrance.
• Comments View
  • Car parking payment machines are located at the Outpatients West and East entrances, East and West Block entrances and atriums and the Ambulatory Majors entrance.

You are on Outside Access (West Atrium Entrance). Skip to the next section.

Outside Access (West Atrium Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located to the front right of the Hospital.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 138cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 136cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Comments View
  • There is a car park ticket machine just inside this entrance.

You are on Outside Access (Inpatients West and Centre Block Entrance). Skip to the next section.

Outside Access (Inpatients West and Centre Block Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the rear of the Hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 124cm.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 119cm (3ft 11in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 191cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the Inpatients West and Centre Blocks Entrance.
  • The ramp/slope gradient is slight.

You are on Reception (Inpatients West Reception). Skip to the next section.

Reception (Inpatients West Reception)

Collapse all Expand all

• Reception View
  • The reception point is located directly ahead on entering the Inpatients West and Centre Block Entrance.
  • The reception point is approximately 10m (10yd 2ft) from the Inpatients West and Centre Block Entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is tiles and stone.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats have an armrest on one side only.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Getting Around (West Block). Skip to the next section.

Getting Around (West Block)

Collapse all Expand all

• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl and stone.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in corridors.
  • Seating is provided in some corridors.
  • There is good colour contrast between the walls and floor in the majority of corridors.
  • The lighting levels are varied.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Amenities (West Block). Skip to the next section.

Amenities (West Block)

Collapse all Expand all

• Shops and Services View
  • The shops/services available include; WHSmith, a gift shop and a coffee shop.
  • The main restaurant is located in the West Atrium on Level 1.
• ATM Machines View
  • There is an/are ATM machine(s) available.
  • The ATM Machine(s) is/are located in the restaurant seating area on Level 1.
  • A low level ATM machine is not available.
• Pay Phones and Charging Points View
  • A pay phone is available.
  • The pay phone(s) is/are located next to the West Atrium Entrance on Level 2.
  • The pay phone(s) is/are cash only payment.
  • A low level pay phone (controls between 75cm - 100cm from floor level) is not available.
  • Phone charging points are not available.
• Public WiFi View
  • Free public WiFi is available at the hospital.
  • The Guest WIFI is 'NNUHT Public WIFI'.
• TV Pre-Payment Machines View
  • There are TV pre-pay machines for patients.
  • The TV pre-pay machine(s) for patients is/are located on the main West Block corridors.

You are on Eating and Drinking (Feast at the Deli). Skip to the next section.

Eating and Drinking (Feast at the Deli)

Collapse all Expand all

• Location and Access View
  • The following information is for the café.
  • The café is located just inside the Inpatients West and Centre Blocks Entrance, to the right of the West Atrium Stairs.
  • There is step-free access café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • There is not a hearing assistance system.
  • There is a portable card machine available for payment.
  • This is a Take-Away service only counter which does not have it's own seating area. The restaurant seating area is approximately 10m from this service counter.
• Service Counter(s) View
  • The height of the counter is 91.
  • The type of flooring in this area is stone.

You are on Other Floors (West Atrium Stairs). Skip to the next section.

Other Floors (West Atrium Stairs)

Collapse all Expand all

• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are 1,2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are varied.

You are on Other Floors (West Block Stairs). Skip to the next section.

Other Floors (West Block Stairs)

Collapse all Expand all

• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 1,2,3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are varied.
• Comments View
  • There are several identical sets of stairs throughout the West Block.

You are on Lift (West Atrium Lifts). Skip to the next section.

Lift (West Atrium Lifts)

• There is a lift for public use.
• The lift is located just inside the Inpatients West and Centre Entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 8m (8yd 2ft) from the Inpatients West and Centre Entrance.
• The lift is a standard lift.
• Staff do need to be notified for use of the lift.
• The floors which are accessible by this lift are 1,2,3,4.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 110cm.
• The dimensions of the lift are 158cm x 140cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The controls are set at 96cm to 123cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (West Block Lifts). Skip to the next section.

Lift (West Block Lifts)

• There is a lift for public use.
• The lift is located on the main West Block corridor.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 52m (56yd 2ft) from the Inpatients West and Centre Blocks Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1,2,3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm.
• The dimensions of the lift are 178cm x 270cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Accessible Toilet(s) (West Block Level 1 - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (West Block Level 1 - Right Hand Transfer)

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located on Level 1 of the West Block corridor.
  • This accessible toilet is approximately 20m (21yd 2ft) from the Inpatients West and Centre Blocks Entrance.
  • There is step-free access into the accessible toilet.
  • This {Radio} a shared toilet.
  • The accessible toilet surveyed {Radio} for the sole use of disabled people.
  • A key is not required for the accessible toilet.
  • There is written text and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 85cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 185cm x 300cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 111cm.
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 75cm (2ft 6in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 84cm (2ft 9in).
  • The contrast between the hand dryer and the wall is good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.

You are on Standard Toilet(s) (West Block Level 1 Male). Skip to the next section.

Standard Toilet(s) (West Block Level 1 Male)

Collapse all Expand all

• Toilet Facilities View
  • The male toilet is located on level 1 of the West Block corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 19m from the Inpatients West and Centre Blocks Entrance.
  • There is pictorial signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 79cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s) (West Block Level 1 Female). Skip to the next section.

Standard Toilet(s) (West Block Level 1 Female)

Collapse all Expand all

• Toilet Facilities View
  • The female toilet is located on the West Block corridor on Level 1.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 21m from the Inpatients West and Centre Blocks Entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 79cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Norfolk and Norwich University Hospital Centre Block link (new tab) - click here.
• Car Parking link (new tab) - click here.