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Norman Gower Chapel of Rest

Sandwell General Hospital, Lyndon, West Bromwich, West Midlands, B71 4HJ

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Access Guide

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Introduction

  • Comments
    • Norman Gower Chapel of Rest is located on the lower ground floor of the main hospital building.

Opening Times

  • Monday 09:00 - 13:00.
  • Monday 14:00 - 16:00.
  • Tuesday 09:00 - 13:00.
  • Tuesday 14:00 - 16:00.
  • Wednesday 09:00 - 13:00.
  • Wednesday 14:00 - 16:00.
  • Thursday 09:00 - 13:00.
  • Thursday 14:00 - 16:00.
  • Friday 09:00 - 13:00.
  • Friday 14:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in West Bromwich.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Sandwell and Dudley.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 240cm x 482cm (7ft 10in x 15ft 10in).
  • The nearest Blue Badge bay is 7m (7yd 1ft) from the main hospital entrance.
  • The furthest Blue Badge bay is 24m (26yd 9in) from the main hospital entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Main Hospital Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 174cm (5ft 9in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 133cm (4ft 4in) wide.

Reception

  • The desk is 4m (13ft 1in) from the main entrance .
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use system.
  • There is not a touch screen.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.
  • Comments
    • The reception is open 07:45-19:15 Monday to Friday.

Other Floors

  • The floors which are accessible by stairs are LG-G-1-2-3-4-5.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the reception foyer.
  • The lift is 15m (16yd 1ft) from the main hospital entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G-1-2-3-4-5.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 145cm x 262cm (4ft 9in x 8ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Norman Gower Chapel of Rest Entrance)

  • This information is for the entrance located on the lower ground floor of the hospital.
  • There is level access into the venue.
  • Level access is via lift.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 84cm (2ft 9in) wide.
  • Second set of doors
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 84cm (2ft 9in) wide.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 2m (6ft 7in) from the entrance .
  • There is level access into the waiting room / area.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • There is not a television.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are medium.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is carpet.
  • Lighting levels are varied.

Accessible Toilet

  • Location and Access
    • There are accessible toilets within this venue designated for public use.
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is located in the waiting area.
    • The accessible toilet is 4m (13ft 1in) from the entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens sliding.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 93cm (3ft 1in).
    • The dimensions of the accessible toilet are 215cm x 140cm (7ft 1in x 4ft 7in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 130cm (4ft 3in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 113cm (3ft 8in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Toilet(s)

  • Standard facilities are located on the ground floor.

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio and different languages format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • Portable hearing loops can be provided on request.