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Oak House

Stag Hill Campus, Guildford, Surrey, GU2 7XH

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Access Guide

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Introduction

Getting Here

  • By Road View
    • Guildford is 30 miles South West of London and can be accessed from the A3. If approaching from London or the M25 (Junction 10), the University exit is signed from the A3 bypass.
      If accessing from the A322 or A323 from Bagshot or Aldershot, at the A3 roundabout take the exit signed to Portsmouth, and then turn off the A3 at the first exit (signed to the Cathedral and University).
      If entering Guildford from Horsham (A281) or Godalming (A3100), leave the central gyratory system at the exit signed for Farnham (A31).
      After approximately 200 yards, at the mini-roundabout, take the first turning right into Guildford Park Road, and continue along Madrid Road and The Chase for a mile. At the next roundabout, take the third exit for the University entrance.
    • Parking is very limited on site. There is a pay and display car park, other car parks operate a permit system.
      Vehicles displaying a Blue Badge may park free in the car parks and in Blue Badge bays for up to 6 hours, unless the University host or driver has made arrangements with the Security Office for a longer stay.
  • By Bus View
    • On site bus stops are available and ARRIVA buses operate a regular service to the campus from the train station. Services 3, 17, 27 and 37 run approximately every ten minutes during the day.
  • By Train View
    • Guildford Station is approximately 1.2 miles from the University. It is on the main line between London Waterloo and Portsmouth. Half-hourly train services run from Guildford to Waterloo, with a journey time of around half-an-hours.
      To get to the University from the station, exit by footbridge and the rear (western) exit. Turn right from the station along Guildford Park Road and take the second turning on the right (just past the Evangelical Church). Follow the path through the council car park to the campus.
  • Useful Links View

Useful Information

Site/Campus Car Park (Pay and Display Car Park)

  • Car Park View
    • The car park is located on the north side of the campus, off Perimeter Road.
    • The nearest building(s) to this car park is/are the Austin Pearce and Rik Medlik Buildings.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are not available.
  • Charges and Restrictions View
    • This car park can be used by anybody.
    • Parking charges apply for all users.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • Payment can be made by phone.
    • To see more information on parking policies please click here (opens new tab).
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the Austin Pearce Building.
    • This car park is clearly signposted from the Perimeter Road.

Site/Campus Car Park (Permit Holders Car Park)

  • Car Park View
    • The car park is located on the north side of the campus, off Perimeter Road.
    • The nearest building(s) to this car park is/are the Austin Pearce and Rik Medlik Buildings.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are not available.
  • Charges and Restrictions View
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is ramped/sloped or stepped access to the car park from the Austin Pearce Building and the rest of the campus.
    • This car park is clearly signposted from the Perimeter Road.

Building Parking (Oak House)

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by Blue Badge holders.
    • There are no parking charges that apply on the day.
    • The car park is located at the side of the building next to the Hillside Restaurant.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 1 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 10m (10yd 2ft) from the Hillside Restaurant main entrance.
    • The route from the car park to the building is accessible to a wheelchair user.
    • The car park surface is tarmac.
  • Site/Campus Car Parks View
    • There is not a site/campus car park within approximately 200m.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is not a designated drop off point.

Outside Access (Oak House Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single (with a locked extension leaf).
    • The door(s) is / are heavy.
    • The width of the door opening is 90cm (2ft 11in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in the doorway and immediately beyond the entrance.
    • There is / are 8 step(s) to access the entrance.
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.
  • Comments View
    • This entrance gives access to the lower ground floor.
    • Step free access to the lift is via the Hillside Restaurant Entrance.

Outside Access (Hillside Restaurant Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 100cm (3ft 3in).
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 100cm (3ft 3in).
  • Comments View
    • This entrance gives step free access to the 1st floor via the Hillside Restaurant.
    • The ground and 2nd floors can be accessed via the lift from the 1st floor.

Outside Access (Starbucks Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step free access at this entrance, via lift.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are single (with a locked extension leaf).
    • The width of the door opening is 88cm (2ft 11in).
  • Comments View
    • The height of the push pad on entry is 96cm as shown in photograph 3.
    • The height of the push pad on exit is 95cm as shown in photograph 4.

Lift (Rubix Entrance)

  • There is a lift for public use.
  • The lift is located outside the Rubix entrance.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 7m (7yd 1ft) from the Rubix entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The lift door is manual, heavy and opens outwards.
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Getting Around

  • Access View
    • There is step free access throughout the majority of the building, via lift.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is written directional signage at key points of circulation routes.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
    • This building does not play background music.
    • There is not a hearing assistance system.
  • Comments View
    • Photograph 1 shows Starbucks on the ground floor.
    • Photograph 2 shows the Starbucks overflow seating area (Roots) and the route to the ground floor toilets.
    • Photographs 3 and 4 show the Hillside Restaurant.
    • Photograph 5 shows the study area on the 1st floor next to the restaurant.
    • Photograph 6 shows the corridor in the Oaks Suites area on the 2nd floor.
    • Photograph 7 shows the automatic door and push pad button for the ground floor. The height of the push pad button is 97cm and the width of the single door (with locked leaf) is 88cm.
    • Photographs 8 and 9 show the automatic door and push pad button for the first floor. The height of the push pad button is 95cm and the width of the single door (with locked leaf) is 88cm.
    • Photographs 10 and 11 show the automatic door and push pad button for the second floor. The height of the push pad button is 97cm and the width of the single door (with locked leaf) is 88cm.

Level Change (Internal Access to University Hall)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located off the foyer.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Eating and Drinking (Starbucks Coffee)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the Starbucks Coffee entrance.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 100cm (3ft 3in).
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.
  • Comments View
    • There is a push pad automatic door that open towards you with a width of 85cm to access Starbucks Coffee. The push pad is 95cm high. This can be seen in photograph 8.
    • There are push pad automatic double doors that open away from you with a width of 116cm to access additional seating. The push pad is 90cm high. This can be seen in photographs 9 and 10.

Eating and Drinking (Hillside Restaurant)

  • The following information is for the restaurant.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 1m (3ft 3in) from the Hillside Restaurant main entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 109cm (3ft 7in).
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • The stairs are located to the left as you enter the Oakhouse main entrance.
    • The stairs are approximately 8m from the Oakhouse main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • There flights of steps with open risers.

Lift

  • There is a lift for public use.
  • The lift is located opposite the Oakhouse main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 6m (6yd 1ft) from the Oakhouse main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Reception (Oak Suites)

  • The reception desk for the Oak Suites is located on the 2nd floor, through a door to the right as you exit the lift.
  • The desk is 4m (4yd 1ft) from the lift.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area, via lift.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is not staffed.
  • There is not a hearing assistance system.

Opening Times (Starbucks)

  • Monday 07:30 - 19:00.
  • Tuesday 07:30 - 19:00.
  • Wednesday 07:30 - 19:00.
  • Thursday 07:30 - 19:00.
  • Friday 07:30 - 19:00.
  • Saturday 10:00 - 19:00.
  • Sunday 10:00 - 19:00.

Opening Times (Hillside Restaurant)

  • Monday 07:30 - 15:00.
  • Tuesday 07:30 - 15:00.
  • Wednesday 07:30 - 15:00.
  • Thursday 07:30 - 15:00.
  • Friday 07:30 - 15:00.
  • Saturday Closed.
  • Sunday Closed.

Oak Suites

  • Oak Suites 1-4 and the Ivy Room are located on the 2nd floor.
  • There is level access throughout and sufficient space for a wheelchair user to manoeuvre and access the Oak Suites and Ivy Room.

Accessible Toilet (Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 35m (38yd 10in) from the lift.
    • This accessible toilet is located at the rear of the overflow seating area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 78cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 146cm x 195cm (4ft 9in x 6ft 5in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency pull cord alarm in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There is a baby change table in the accessible toilet.
    • The height of the baby change table once extended is 80cm.

Accessible Toilet (First Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the Hillside Restaurant main entrance.
    • This accessible toilet is located in the study area of the restaurant, to the left of the Hillside Restaurant main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 140cm x 195cm (4ft 7in x 6ft 5in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 65cm (2ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 113cm (3ft 8in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a baby change table in the accessible toilet.
    • The height of the baby change table once extended is 80cm.

Standard Toilet(s) (Ground Floor)

  • Location of Standard Toilet(s) View
    • There are male and female standard toilets facilities on the ground floor.
    • There are standard female and male toilets located to the front of Starbucks Coffee as you approach from the Great Hall.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located at the rear of the overflow seating area.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 35m from the lift.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.

Standard Toilet(s) (First Floor)

  • There are standard female and male toilets in the centre of Hillside Restaurant.
  • There are standard female and male toilets in the study area to the rear of the restaurant.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located in the study area to the rear of the Hillside Restaurant.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 22m from the Hillside Restaurant main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are varied.

Standard Toilet(s) (Second Floor)

  • There are male and female standard toilets in the Oak Suites area on the 2nd floor.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located off the main corridor in the Oak Suites area.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 15m from the lift.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are varied.