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ODEON - London Tottenham Court Road

30 Tottenham Court Road, London, W1T 1BX

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Access Guide

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Introduction

Audio Description, Subtitles and Autism Friendly

  • Audio Description and Screen Hearing Enhancement System View
    • Films can be audio described.
    • Bodypacks, headsets and neckloops are used for the audio description.
    • The equipment used has dual channel capability; one channel provides audio description, the other provides hearing enhancement for the film soundtrack.
    • The body packs/headsets/neck loops are used for both channels.
    • The audio description equipment is collected from the cinema foyer counter.
    • Staff are trained to issue equipment.
    • The screens used for audio description vary, please contact the cinema for more information.
  • Subtitled Screenings View
    • Subtitled screenings are available.
    • There is/are a minimum of 2 subtitled screening(s) per week.
    • Subtitled screenings are available on various days of the week.
    • Subtitled screenings are available at a mixture of peak and off-peak times.
    • All screens can be used for subtitled screenings.
  • Autism Friendly Screenings View
    • Autism friendly screenings are not available.

Getting Here

Getting Help and Assistance

  • Help and Assistance View
    • There is not a member of staff trained in British Sign Language, please phone the venue in advance for more information.
    • Staff do not receive deaf awareness training.
    • The alternative formats documents can be provided in include; large print.
    • There is not an assistance dog toilet or toileting area at the venue/nearby.
    • Water bowls for assistance dogs are available.
    • There are not mobility aids available.
  • Additional Contact Details View
    • The telephone number for the Disability & Accessibility Helpline is 0800 138 3315.
    • The textphone number for the Disability & Accessibility Helpline is 18001 0808 1560 609.
    • The telephone number for the Cinema Exhibitors' Association (CEA) Card is 01244 526 016.
    • The textphone number for the Cinema Exhibitors' Association (CEA) Card is 18001 01244 526 016.
    • The email address for the Cinema Exhibitors' Association (CEA) Card is [email protected].
    • The website for the Cinema Exhibitors' Association (CEA) Card is https://www.ceacard.co.uk.

Public Parking

  • There is not a car park for public use within approximately 200m (219yd).
  • There is not a/are not clearly marked drop-off point(s).

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 85cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 180cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a slope with a very easy incline.
  • Comments View
    • The push pad was not working at the time of surveying, so the doors were heavy to open.
    • There is a similar set of 180cm wide, manual, double, heavy doors located to the right of this entrance.
    • These doors open towards you pull.

Eating and Drinking (Ben & Jerry's)

  • The following information is for the food and drink counter.
  • The food and drink counter is located to the right as you enter.
  • There is step-free access to the food and drink counter.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the counter is 86cm.
  • There is not a lowered section of the counter.
  • There is a hearing assistance system .
  • The system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing system.
  • There is step-free access within the food and drink counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is vinyl and laminate.
  • Tables are permanently fixed.
  • Chairs are not permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 2m from the entrance/opening.
  • The nearest table is approximately 2m from the till/counter.
  • The standard height for tables is 110cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are menu boards/signs and wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is ice cream.
  • The lighting levels are good.

Foyer

  • Cinema Foyer View
    • The cinema foyer is located ahead as you enter.
    • There is step-free access to the cinema foyer.
    • There is step-free access throughout the foyer.
    • The type of flooring in the foyer is vinyl and laminate.
    • There is flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Wayfinding signage is not available.
    • The nearest seating is located to the right as you enter, opposite the Ben & Jerry's counter.
    • The foyer does play background music.
    • There is a self service ticket machine.
    • The self service ticket machine is not at a suitable height for a wheelchair user.
  • Food and Drink Counter(s) View
    • There is a/are food/drink counter(s) within the foyer.
    • The counter(s) is/are located ahead and to the right as you enter.
    • The nearest counter is approximately 10m (10yd 2ft) from the main entrance.
    • The counter(s) is/are clearly visible from the entrance.
    • There is step-free access to the counter(s).
    • There is a clear unobstructed route to the counter(s).
    • There are windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
    • The counter(s) is/are placed in front of a background which is patterned.
    • The lighting levels at the counter(s) are good.
    • The height of the counter(s) is/are 96cm.
    • There is sufficient space to write or sign documents on the counter(s).
    • There is a/are lowered section(s) of the counter(s).
    • The height of the lowered section(s) at the counter(s) is 86cm.
    • There is sufficient space to write or sign documents on the lowered section(s) of the counter(s).
    • There is not a clear knee recess beneath the low/lowered section(s) of the counter(s).
    • There is a hearing assistance system at the counter(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Plastic/takeaway cups are available.
    • Drinking straws are available.
    • There are menu boards/signs and wall menus available.
    • Menus are not available in Braille.
    • Menus are not available in large print.
    • Picture menus are available.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can bring food/drink to screens if required.
    • Tickets can be purchased from the food/drink counter(s).

Getting Around (Mezzanine Level)

  • There is not step-free access throughout the building.
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does play background music in public areas.
  • Music is played in the circulation areas of the building.
  • There is not a hearing assistance system in the public areas of the building.

Step(s) (Access to Screen 1 and Standard Toilets - Mezzanine Level)

  • There is a/are step(s) located ahead as you enter, at the rear of the cinema foyer.
  • The step(s) is/are used to access screen 1 and the standard female and male toilets.
    There is an additional set of steps leading from this level down to screens 2 and 3.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Standard Toilet(s) (Mezzanine Level)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the mezzanine level between the ground and lower ground floors.
    • There is stepped access into the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is a lowered urinal available in the male toilet(s).
    • The height of the lowered urinal is 53cm.
    • There are no vertical wall-mounted grab rails at the lowered urinal.
    • The lowered urinal does contrast visually with the wall.
    • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is push.
    • There is not a lowered hand dryer available.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Comments View
    • There is a slight slope leading up to the female standard toilets beyond the first door.

Screen (Screen 1)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 1.
  • This information is for the entrance located on the mezzanine level between the ground and lower ground level.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 128cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 128cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row M (rear of the screen).
  • The type of flooring is carpet and vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are flip-down seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 35cm.
  • The lighting levels before and after screenings are adjustable.
  • There is no accessible toilet available.
  • Screen Information View
    • The access to the majority of seating is located to one side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 11 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are not between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located There are no designated seats available for disabled seating.
    • There is no designated seating available in this screen.

Step(s) (Access to Screens 2 and 3 - Lower Ground Level)

  • There is a/are step(s) located on the mezzanine level, leading down to screens 2 and 3.
  • The step(s) is/are used to access screens 2 and 3.
  • There is/are 10 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.

Screen (Screen 2)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 2.
  • This information is for the entrance located on the lower ground level.
  • There is stepped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 128cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 128cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row M (rear of the screen).
  • There is/are 10 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated before and after screenings.
  • The steps are not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are flip-down seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 35cm.
  • The lighting levels before and after screenings are low.
  • There is no accessible toilet available.
  • Screen Information View
    • The access to the majority of seating is located to one side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 11 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are not between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • There is no designated seating available in this screen.

Screen (Screen 3)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 3.
  • This information is for the entrance located on the lower ground level.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 128cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 115cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row P (rear of the screen).
  • The type of flooring is carpet and vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There are flip-down seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 35cm.
  • The lighting levels before and after screenings are low.
  • There is no accessible toilet available.
  • Screen Information View
    • The access to the majority of seating is located in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 26 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • There is no designated seating available in this screen.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.