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ODEON Luxe - Putney

26 Putney High Street, Putney, London, SW15 1SN

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Access Guide

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Introduction

Audio Description, Subtitles and Autism Friendly

  • Audio Description and Screen Hearing Enhancement System View
    • Some films can be audio described.
    • Headsets are used for the audio description.
    • The equipment used has dual channel capability; one channel provides audio description, the other provides hearing enhancement for the film soundtrack.
    • The body packs/headsets/neck loops are used for both channels.
    • The audio description equipment is collected from a member of staff.
    • Staff are trained to issue equipment.
    • The screens used for audio description vary, please contact the cinema for more information.
  • Subtitled Screenings View
    • Some subtitled screenings are available.
    • There is/are a minimum of 2 subtitled screening(s) per week.
    • Subtitled screenings are available on various days of the week.
    • Subtitled screenings are available at a mixture of peak and off-peak times.
    • All screens can be used for subtitled screenings.
  • Autism Friendly Screenings View
    • Autism friendly screenings are not available.

Getting Here

Getting Help and Assistance

  • Help and Assistance View
    • There is not a member of staff trained in British Sign Language, please phone the venue in advance for more information.
    • Staff receive disability awareness/equality training.
    • Staff receive deaf awareness training.
    • British Sign Language interpreters can be provided on request.
    • The alternative formats documents can be provided in include; large print on request and different languages on request.
    • There is not an assistance dog toilet or toileting area at the venue/nearby.
    • Water bowls for assistance dogs are available.
    • There are not mobility aids available.
  • Additional Contact Details View
    • The telephone number for the Disability & Accessibility Helpline is 0800 138 3315.
    • The textphone number for the Disability & Accessibility Helpline is 18001 0808 1560 609.
    • The telephone number for the Cinema Exhibitors' Association (CEA) Card is 01244 526 016.
    • The textphone number for the Cinema Exhibitors' Association (CEA) Card is 18001 01244 526 016.
    • The email address for the Cinema Exhibitors' Association (CEA) Card is info@ceacard.co.uk.
    • The website for the Cinema Exhibitors' Association (CEA) Card is https://www.ceacard.co.uk.

Public Parking (Provided by Putney Exchange Shopping Centre)

  • Standard on street parking is available.
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Lacy Road off Putney High Street.
  • The name of the car park is Putney Exchange Shopping Centre.
  • There is not a/are not clearly marked drop-off point(s).
  • For more information on public parking please click here (new tab).

Approach

  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building off Putney High Street.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 154cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Comments View
    • There are set of manual doors adjacent to the automatic doors.
    • The manual doors open towards you (pull).
    • The manual doors are heavy.

Foyer

  • Cinema Foyer View
    • The cinema foyer is located beyond the main entrance.
    • There is step-free access to the cinema foyer.
    • There is step-free access throughout the foyer.
    • The type of flooring in the foyer is tiles.
    • There is flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Wayfinding signage is not available.
    • The nearest seating is located at the rear of the cinema foyer.
    • The foyer does play background music.
    • There is a self service ticket machine.
    • The self service ticket machine is not at a suitable height for a wheelchair user.
  • Ticket Counter(s) View
    • There is not a/are not ticket counter(s) within the foyer.
  • Food and Drink Counter(s) View
    • There is a/are food/drink counter(s) within the foyer.
    • The counter(s) is/are located to the right as you enter.
    • The nearest counter is approximately 5m (5yd 1ft) from the main entrance.
    • The counter(s) is/are clearly visible from the entrance.
    • There is step-free access to the counter(s).
    • There is a clear unobstructed route to the counter(s).
    • There are windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
    • The counter(s) is/are placed in front of a background which is patterned.
    • The lighting levels at the counter(s) are good.
    • The height of the counter(s) is/are 110cm.
    • There is sufficient space to write or sign documents on the counter(s).
    • There is a/are lowered section(s) of the counter(s).
    • The height of the lowered section(s) at the counter(s) is 75cm.
    • There is sufficient space to write or sign documents on the lowered section(s) of the counter(s).
    • There is a clear knee recess beneath the lowered section(s) of the counter(s).
    • There is a hearing assistance system at the counter(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Plastic/takeaway cups are available.
    • Drinking straws are available.
    • There are menu boards/signs available.
    • Menus are not available in Braille.
    • Menus are not available in large print.
    • Picture menus are available.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can bring food/drink to screens if required.
    • Tickets can be purchased from the food/drink counter(s).

Eating and Drinking (Costa)

  • The following information is for the café.
  • The café is located to the left as you enter.
  • There is step-free access to the café.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the counter is 94cm.
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • There is step-free access within the café.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is tiles and laminate.
  • Tables are not permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 10m from the entrance/opening.
  • The nearest table is approximately 4m from the till/counter.
  • The standard height for tables is 72cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are menu boards/signs available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Getting Around

  • There is step-free access throughout the majority of the building.
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet, tiles and laminate.
  • There is flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is good colour contrast between the walls and floor in all areas.
  • There is a mixture of seating with and without armrests at regular intervals.
  • The lighting levels are good.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does play background music in public areas.
  • Music is played in all areas.
  • There is a hearing assistance system in the public areas of the building.
  • The system is a portable loop.
  • The portable hearing loop is located in the staff room.
  • The hearing assistance system is available only on request.

Counter (Guest Service Point)

  • The counter is located ahead and to the left as you enter, in front of Screen 3.
  • The counter is approximately 20m (21yd 2ft) from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • Counter View
    • The height of the counter is 104cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is not staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system at the counter.
    • This counter is the Guest Service Point. Tickets are checked here before entering the screen(s).

Accessible Toilet(s)

  • There is an/are accessible toilet(s) for public use.
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located to the left as you enter, beyond the keypad controlled door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
  • There is step-free access to the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens inwards.
  • The door is light.
  • The door is not self-closing.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 92cm (3ft).
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 130cm x 125cm (4ft 3in x 4ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 61cm (2ft).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 95cm (3ft 1in).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located directly ahead as you enter.
    • The female and male toilets are approximately 22m (24yd 2in) from the main entrance.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is a lowered urinal available in the male toilet(s).
    • The height of the lowered urinal is 50cm.
    • There are no vertical wall-mounted grab rails at the lowered urinal.
    • The lowered urinal does contrast visually with the wall.
    • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat.
    • There is a lowered wash basin available.
    • The height of the lowered wash basin is 93cm.
    • There are no vertical wall-mounted grab rails at the lowered wash basin.
    • The wash basin(s) tap type is sensor.
    • There is not a lowered hand dryer available.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located at the entrance to both female and male standard toilets.
    • There is step-free access to the baby change facilities.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 98cm (3ft 3in).

Screen (Screen 1)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 1.
  • This information is for the entrance located at the rear left corner of the building.
  • There is stepped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 146cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to the middle of the screen (Row D).
  • There is/are 8 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • The steps are clearly illuminated before and after screenings.
  • The steps are clearly illuminated during screenings.
  • The type of flooring is carpet and laminate.
  • The seats are electric reclining seats with footrests and armrests.
  • Premium seating is not available within the screen.
  • The width of the rows of seating is 62cm.
  • The lighting levels before and after screenings are adjustable.
  • The nearest accessible toilet is located to the right as you exit the screen by the entrance.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall) and in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 28 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are not between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Comments View
    • If required a member of staff can be asked to hold the screen door open.

Screen (Screen 2)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 2.
  • This information is for the entrance located ahead and to the left as you enter.
  • There is stepped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 146cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to the rear of the screen (Rows C and D).
  • There is/are 11 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • The steps are clearly illuminated before and after screenings.
  • The steps are clearly illuminated during screenings.
  • There is an alternative entrance available that gives access to the front of Screen 2.
    This entrance is via the keypad controlled door to the left of the Costa counter.
    There is a short, steep slope to access this entrance.
    The slope has no handrails.
    A member of staff will escort the patron to this entrance.
    The code for the keypad is available from a member of staff.
    This route and entrance is shown in photographs 9, 10, 11 and 12.
  • The type of flooring is carpet and laminate.
  • The seats are electric reclining seats with footrests and armrests.
  • Premium seating is not available within the screen.
  • The width of the rows of seating is 65cm.
  • The lighting levels before and after screenings are adjustable.
  • The nearest accessible toilet is located next to the Costa Coffee counter.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 19 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are not between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located at the front of the screen, in the centre of the row (Row A).
    • The designated seating area(s) is/are approximately 8m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.
  • Comments View
    • If required a member of staff can be asked to hold the screen door open.

Screen (Screen 3)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 3.
  • This information is for the entrance located ahead and to the left as you enter.
  • There is stepped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 146cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to to the rear of the screen (Row E).
  • There is/are 11 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • The steps are clearly illuminated before and after screenings.
  • The steps are clearly illuminated during screenings.
  • The type of flooring is carpet and laminate.
  • The seats are electric reclining seats with footrests and armrests.
  • Premium seating is not available within the screen.
  • The width of the rows of seating is 79cm.
  • The lighting levels before and after screenings are adjustable.
  • The nearest accessible toilet is located beyond the Costa Coffee counter.
  • Screen Information View
    • The access to the majority of seating is located to one side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 10 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are not between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Comments View
    • If required a member of staff can be asked to hold the screen door open.