You are on Introduction. Skip to the next section.

Introduction

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• Cinema Information View
  • The cinema has 3 screens in total.
  • Screens 2 and 3 has/have step-free access.
  • Screen 1 has/have stepped access.
  • There are 2 screens with designated seating for disabled visitors.
  • There is not a premium large screen format (isense) available.
  • Advanced bookings are available.
  • Concessions are available.
  • Tickets are free for companions/carers.
  • Visitors can use the Cinema Exhibitors Association Card at the cinema.
  • Films are rotated between screens.
  • Assistance dogs are welcomed in the cinema screens.
  • Screens 4, 5, 6 and 7 are in ODEON Richmond Studio, a short distance away on Red Lion Street.
• Additional Information View
  • For more information on this cinema including opening times and film screenings please click here (new tab).
  • There is a Live Chat service available on the ODEON website.
• Related Access Guide(s) View
  • For the ODEON - Richmond Studio AccessAble access guide please click here (new tab).
  • For the Richmond Station AccessAble access guide please click here (new tab).

You are on Audio Description, Subtitles and Autism Friendly. Skip to the next section.

Audio Description, Subtitles and Autism Friendly

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• Audio Description and Screen Hearing Enhancement System View
  • Films can be audio described.
  • Headsets are used for the audio description.
  • The equipment used has dual channel capability; one channel provides audio description, the other provides hearing enhancement for the film soundtrack.
  • The body packs/headsets/neck loops are used for both channels.
  • The audio description equipment is collected from the foyer or a member of staff.
  • Staff are trained to issue equipment.
  • The screens used for audio description vary, please contact the cinema for more information.
• Subtitled Screenings View
  • Some subtitled screenings are available.
  • There is/are a minimum of 3 subtitled screening(s) per week.
  • The number of subtitled screenings vary each week, please contact the cinema for more information.
  • Subtitled screenings are available any day of the week.
  • Subtitled screenings are available at a mixture of peak and off-peak times.
  • All screens can be used for subtitled screenings.
• Autism Friendly Screenings View
  • Some autism friendly screenings are available.
  • There is/are a minimum of 1 autism friendly screening(s) per month.
  • Autism friendly screenings are available any day of the week.
  • Autism friendly screenings are available at a mixture of peak and off-peak times.
  • The screens used for autism friendly screenings vary, please contact the cinema for more information.
  • Advertisements or trailers are played before autism friendly screenings.
  • Autism friendly screenings start at the advertised performance time.
  • There is a large white clock within the screen(s) showing autism friendly screenings.
  • There is large, clear directional signage to the screen(s) showing autism friendly screenings.
  • There is pictorial signage to the screen(s) showing autism friendly screenings.
  • The lighting levels in the screen(s) showing autism friendly screenings are turned up a little.
  • The sound levels in the screen(s) showing autism friendly screenings are turned down.
  • Site routing maps and screen seating plans are available.
  • There is not a quiet area available within the cinema.
  • Guests can bring their own food and drink into the screen(s).
  • Carers/parents/companions can visit the cinema in advance to familiarise themselves with the surroundings.

You are on Getting Here. Skip to the next section.

Getting Here

• Access to the cinema is off the A307 Hill Street.
  The cinema is approximately 0.7 miles from the junction of the A316 and A307 via the A307 Hill Street, A307 George Street, A307 The Quadrant and A307 Kew Road.
  You will then arrive at the A316/A307 junction.
• The nearest car park is Friars Lane, which is approximately 0.2 miles (5 minute walk) from the cinema.
  
• For more information on Friars Lane Car Park please click here (opens new tab).
• There is a bus stop within 150 metres of the cinema.
• The nearest bus stop is on Wakefield Road, approximately 144m from the cinema.
  There are direct buses to Hounslow, Clapham Junction, Fullwell and Kingston from here.
• For more information on Transport for London Buses please click here (opens new tab).
• The nearest Railway Station is Richmond.
• Richmond Station is approximately 0.6 miles (8-9 minute walk) from the cinema.
  This station has step free access to the platforms via lift.
  There are direct services available to London Waterloo, Reading, Chiswick and Stratford from this station.
• For more information on Richmond Station please click here (opens new tab).
• For more information on South Western Railway please click here (opens new tab).
• The nearest underground station is Richmond.
• Richmond Underground Station is approximately 0.6 miles (8 -9 minute walk) from the cinema.
  This station has step free access to the platforms via lift.
  There are services available to Central London, Upminster and Stratford via the District Line.
• For more information on Richmond Underground Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the accessibility webpage on the Odeon website please click here (new tab).
• There is a member of staff available for help and assistance.

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• Help and Assistance View
  • There is not a member of staff trained in British Sign Language, please phone the venue in advance for more information.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
• Additional Contact Details View
  • The telephone number for the Disability & Accessibility Helpline is 0800 138 3315.
  • The textphone number for the Disability & Accessibility Helpline is 18001 0808 1560 609.
  • The telephone number for the Cinema Exhibitors' Association (CEA) Card is 01244 526 016.
  • The textphone number for the Cinema Exhibitors' Association (CEA) Card is 18001 01244 526 016.
  • The email address for the Cinema Exhibitors' Association (CEA) Card is [email protected].
  • The website for the Cinema Exhibitors' Association (CEA) Card is https://www.ceacard.co.uk.

You are on Public Parking (Provided by Richmond Council). Skip to the next section.

Public Parking (Provided by Richmond Council)

• Standard on street parking is available.
• There is not a car park for public use within approximately 200m (219yd).
• There is not a/are not clearly marked drop-off point(s).

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• Comments View
  • The on street standard parking is in Whittaker Avenue and King Street.
    
  • The on street parking is pay and display and each bay is 290cm by 500cm.

You are on Approach (Accessible and Main Entrances). Skip to the next section.

Approach (Accessible and Main Entrances)

• The surface of the approach is block paving.
• The approach surface is uneven in places.
• There is a ramp/slope on the approach.
• The ramp/slope is permanent, has a slight gradient.

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• Comments View
  • The slope runs downhill on Hill Street from Ormond Street.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located at the front right of the building, on Hill Street.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The main door(s) open(s) automatically (towards you).
• The main automatic door(s) is/are push pad or push button activated.
• The push pad or push button is 70cm from floor level.
• The door(s) is/are double width.
• The width of the door opening is 165cm.
• There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• The ramp/slope is located in front of and beyond the entrance.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on both sides.
• The lighting levels at the ramp/slope are good.

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• Comments View
  • There is a push button to exit that is 70cm high.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front left of the building, on Hill Street.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The main door(s) open(s) towards you (pull).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 82cm.
• There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• The ramp/slope is located in front of and beyond the entrance.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on both sides.

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• Comments View
  • There is another set of manual doors with the same specifications as the door surveyed as shown in photographs 6 and 7.
    
  • These doors door have 2 steps beyond them.
    
  • These steps are 18cm in height, clearly marked and have a handrail on the right going up.

You are on Approach (Costa Entrance). Skip to the next section.

Approach (Costa Entrance)

• The surface of the approach is block paving.
• The approach surface is uneven in places.
• There is a ramp/slope on the approach.
• The ramp/slope is permanent, has a slight gradient.

You are on Outside Access (Costa Entrance). Skip to the next section.

Outside Access (Costa Entrance)

• This information is for the entrance located on the corner of the building, at the junction of Ormond Street and Hill Street.
• The entrance area/door is clearly signed.
• There is stepped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The main door(s) open(s) towards you (pull).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are heavy.
• The width of the door opening is 74cm.
• The step(s) is/are located in front of and beyond the entrance.
• There is/are 3 step(s).
• The height of the step(s) is/are not between 15cm and 18cm.
• The height of the step(s) is/are 20cm.
• The depth of the step(s) is/are not between the recommended 30cm and 45cm.
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are good.

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• Comments View
  • Only the two steps beyond the entrance are clearly marked.

You are on Outside Access (Ormond Road Entrance). Skip to the next section.

Outside Access (Ormond Road Entrance)

• This information is for the entrance located in Ormond Road, to the right as you face the building.
• The entrance area/door is not clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 200cm.
• The ramp/slope is located in front of the entrance.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is not a/are not handrail(s) at the ramp.

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• Comments View
  • This is a fire exit.
    
  • This entrance is for wheelchair access to Screens 2, 3 and the accessible and standard toilets on the upper ground floor level.
    
  • The doors have to be opened from the inside.
    
  • For use of this fire exit please contact the cinema in advance.

You are on Eating and Drinking (Costa). Skip to the next section.

Eating and Drinking (Costa)

• The following information is for the café.
• The café is located ahead and to the right as you enter via the accessible entrance.
• There is ramped/sloped access to the café.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the counter is 103cm.
• There is not a lowered section of the counter.
• There is a hearing assistance system .
• The system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the hearing system.
• There is step-free access within the café.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is vinyl.
• Some tables are permanently fixed.
• Chairs are not permanently fixed.
• Chairs do not have armrests on both sides.
• The nearest table is approximately 6m from the entrance/opening.
• The nearest table is approximately 2m from the till/counter.
• The distance between the floor and the lowest table is 75cm.
• The distance between the floor and the highest table is 115cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are menu boards/signs available.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are good.

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• Comments View
  • The ramped internal access leading from the cinema entrances to Costa is slight, permanent and has a handrail on the right going up as shown in photograph 1.

You are on Eating and Drinking (Ben & Jerry's). Skip to the next section.

Eating and Drinking (Ben & Jerry's)

• The following information is for the food and drink counter.
• The food and drink counter is located ahead and to the right as you enter via the accessible entrance.
• There is step-free access to the food and drink counter.
• Food and/or drinks are ordered from the service counter.
• The height of the counter is 87cm.
• There is not a lowered section of the counter.
• There is a hearing assistance system .
• The system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the hearing system.
• There is step-free access within the food and drink area.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is vinyl.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are menu boards/signs available.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is ice cream.
• The lighting levels are good.

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• Comments View
  • There are no tables and chairs available for Ben & Jerry's.

You are on Level Change (Entrances, Costa and Ben & Jerry's to Foyer and Screens). Skip to the next section.

Level Change (Entrances, Costa and Ben & Jerry's to Foyer and Screens)

• There is a/are step(s) located ahead as you enter via the accessible entrance, to the left of the Ben & Jerry's counter.
• The step(s) is/are used to access the foyer and screens.
• There is/are 7 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 15cm.
• The depth of the step(s) is/are between the recommended 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are good.

You are on Foyer. Skip to the next section.

Foyer

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• Cinema Foyer View
  • The cinema foyer is located on the upper ground level, ahead as you enter via the accessible entrance.
  • There is stepped access to the cinema foyer.
  • There is step-free access throughout the foyer.
  • The type of flooring in the foyer is vinyl.
  • There is flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are good.
  • Wayfinding signage is available.
  • The nearest seating is located in Costa on the lower ground floor.
  • The foyer does play background music.
  • There is a self service ticket machine.
  • The self service ticket machine is at a suitable height for a wheelchair user.
  • The self service machines are on the lower ground floor, to the left as you enter the building.
• Food and Drink Counter(s) View
  • There is a/are food/drink counter(s) within the foyer.
  • The counter(s) is/are located on the upper ground floor, to the right as you enter the foyer area.
  • The nearest counter is approximately 16m (17yd 1ft) from the accessible entrance.
  • The counter(s) is/are clearly visible from the entrance.
  • There is step-free access to the counter(s).
  • There is a clear unobstructed route to the counter(s).
  • There are windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
  • The counter(s) is/are placed in front of a background which is patterned.
  • The lighting levels at the counter(s) are good.
  • The height of the counter(s) is/are 100cm.
  • There is sufficient space to write or sign documents on the counter(s).
  • There is a/are lowered section(s) of the counter(s).
  • The height of the lowered section(s) at the counter(s) is 86cm.
  • There is sufficient space to write or sign documents on the lowered section(s) of the counter(s).
  • There is a clear knee recess beneath the low/lowered section(s) of the counter(s).
  • Clipboards can be provided to anyone who is unable to use the counter(s).
  • There is a hearing assistance system at the counter(s).
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • There are menu boards/signs available.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can bring food/drink to screens if required.
  • Tickets can be purchased from the food/drink counter(s).

You are on Getting Around. Skip to the next section.

Getting Around

• There is not step-free access throughout the majority of the building.
• There are doors in corridors/walkways which have to be opened manually.
• The type of flooring in corridors/walkways is carpet and vinyl.
• Handrails with a rounded or oval profile are not provided in corridors/walkways.
• There is good colour contrast between the walls and floor in the majority of corridors/walkways.
• There is a mixture of seating with and without armrests at regular intervals.
• The lighting levels are varied.
• Access to other floors/levels is via stairs.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the building.
• Dementia friendly signage is not provided.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• This venue does play background music in public areas.
• Music is played throughout the cinema.

You are on Step(s) (Foyer to Screens 2, 3, Accessible and Standard Toilets). Skip to the next section.

Step(s) (Foyer to Screens 2, 3, Accessible and Standard Toilets)

• There is a/are step(s) located on the upper ground floor in the foyer, to the left as you face the foyer counter.
• The step(s) is/are used to access Screens 2 and 3 and the accessible and standard toilets.
• There is/are 3 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 17cm.
• The depth of the step(s) is/are between the recommended 30cm and 45cm.
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are good.

You are on Accessible Toilet(s) (Upper Ground Floor). Skip to the next section.

Accessible Toilet(s) (Upper Ground Floor)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on the upper ground floor, opposite Screen 2.
  • This accessible toilet is approximately 10m (10yd 2ft) from the Ormond Road entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is not self-closing.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 245cm x 225cm (8ft x 7ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 110cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 95cm (3ft 1in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is poor.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.

You are on Standard Toilet(s) (Upper Ground Floor). Skip to the next section.

Standard Toilet(s) (Upper Ground Floor)

• Standard toilet facilities are available.
• The female toilet facilities that were surveyed are located on the upper ground floor, opposite Screen 2.
• The female toilet(s) is/are approximately 12m (13yd 4in) from the Ormond Road entrance.
• There is step-free access into the female toilet(s).
• There is pictorial signage on or near the toilet door.
• An ambulant toilet with wall-mounted grab rails is not available.

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• Access to Standard Female Toilet(s) View
  • There is not a lowered wash basin available.
  • The wash basin(s) tap type is lever.
  • There is not a lowered hand dryer available.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the upper ground floor, to the right of Screen 3.
  • The male toilet(s) is/are approximately 12m (13yd 4in) from the Ormond Road entrance.
  • There is step-free access into the male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is a lowered urinal available.
  • The height of the lowered urinal is 55cm.
  • There are no vertical wall-mounted grab rails at the lowered urinal.
  • The lowered urinal does contrast visually with the wall.
  • There is not sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin available.
  • The wash basin(s) tap type is lever.
  • There is not a lowered hand dryer available.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Screen (Screen 2). Skip to the next section.

Screen (Screen 2)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 2.
• This information is for the entrance located on the upper ground level, to the left after the stairs and opposite the accessible toilet.
• There is step-free access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 150cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 150cm.
• The entrance door(s) is/are permanently held open before and after screenings.
• There is a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Row J (rear of the screen).
• The type of flooring is carpet and vinyl.
• There are seats with armrests on both sides.
• Premium seating is available within the screen.
• The width of the rows of seating is 70cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located opposite Screen 2.

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• Screen Information View
  • The access to the majority of seating is located either side of the seats (against wall).
  • There is ramped/sloped and stepped access to the majority of seating.
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The ramp/slope does not bypass the step(s).
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are between the 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are not clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row J, at the rear of the screen.
  • The designated seating area(s) is/are approximately 16m from the front of the screen.
  • The designated seating area(s) is/are not clearly marked/signed.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.

You are on Screen (Screen 3). Skip to the next section.

Screen (Screen 3)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 3.
• This information is for the entrance located on the upper ground level at the rear of the corridor, next to the standard male toilets.
• There is step-free access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 150cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 150cm.
• The entrance door(s) is/are permanently held open before and after screenings.
• There is a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Row J (rear of the screen).
• The type of flooring is carpet and vinyl.
• There are seats with armrests on both sides.
• Premium seating is available within the screen.
• The width of the rows of seating is 70cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located opposite Screen 2.

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• Screen Information View
  • The access to the majority of seating is located either side of the seats (against wall).
  • There is ramped/sloped and stepped access to the majority of seating.
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The ramp/slope does not bypass the step(s).
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are between the 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are not clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row J, at the rear of the screen.
  • The designated seating area(s) is/are approximately 16m from the front of the screen.
  • The designated seating area(s) is/are not clearly marked/signed.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.

You are on Other Floors (Foyer to Screen 1). Skip to the next section.

Other Floors (Foyer to Screen 1)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located opposite the foyer counter on the upper ground floor.
• The stairs are approximately 22m from the Ormond Road entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• The floors which are accessible by stairs are G, 1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The height of the step(s) is/are 16cm.
• The depth of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are provided on landings.
• The lighting levels at the steps are good.
• The service(s) on the floors which are not accessible is/are Screen 1 and the first floor standard toilets.

You are on Screen (Screen 1). Skip to the next section.

Screen (Screen 1)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 1.
• This information is for the entrance located on the first floor, at the rear of the corridor.
• There is stepped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 150cm.
• The entrance door(s) is/are not permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Rows D and E (middle of the screen).
• There is/are 8 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 16cm.
• The depth of the step(s) is/are between the recommended 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are low.
• The steps are not clearly illuminated before and after screenings.
• The steps are not clearly illuminated during screenings.
• The type of flooring is carpet and vinyl.
• There are flip-down seats with armrests on both sides.
• Premium seating is available within the screen.
• The width of the rows of seating is 70cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located opposite Screen 2.

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• Screen Information View
  • The access to the majority of seating is located in the centre of the seats.
  • There is stepped access to the majority of seating.
  • There is/are 27 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are between the 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are not clearly illuminated before and after screenings.
  • There is/are 0 designated space(s) for wheelchair users in this screen.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the first floor.
  • The female and male toilets are approximately 29m (31yd 2ft) from the accessible entrance.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is a lowered urinal available in the male toilet(s).
  • The height of the lowered urinal is 56cm.
  • There are no vertical wall-mounted grab rails at the lowered urinal.
  • The lowered urinal does contrast visually with the wall.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin available.
  • The wash basin(s) tap type is lever.
  • There is not a lowered hand dryer available.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.