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ODEON - Silverlink

Silverlink Retail Park, Osprey Drive, Wallsend, Newcastle-upon-Tyne , NE28 9NP

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Access Guide

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Introduction

Audio Description, Subtitles and Autism Friendly

  • Audio Description and Screen Hearing Enhancement System View
    • Films can be audio described.
    • Bodypacks, headsets and neckloops are used for the audio description.
    • The equipment used has dual channel capability; one channel provides audio description, the other provides hearing enhancement for the film soundtrack.
    • The body packs/headsets/neck loops are used for both channels.
    • The audio description equipment is collected from from a member of staff.
    • Staff are trained to issue equipment.
    • Screens 1, 2, 3, 4, 6, 7, 8 and 9 is/are used for audio description.
  • Subtitled Screenings View
    • Some subtitled screenings are available.
    • There is/are a minimum of 3 subtitled screening(s) per week.
    • Subtitled screenings are available on various days of the week.
    • Subtitled screenings are available at a mixture of peak and off-peak times.
    • Screens 1, 2, 3, 4, 6, 7, 8 and 9 is/are used for subtitled screenings.
  • Autism Friendly Screenings View
    • Autism friendly screenings are available.
    • There is/are a minimum of 1 autism friendly screening(s) per month.
    • Autism friendly screenings are available on Sundays only.
    • Autism friendly screenings are available at peak times only.
    • Screens 1, 2, 3, 4, 6, 7, 8 and 9 is/are used for autism friendly screenings.
    • Advertisements or trailers are not played before autism friendly screenings.
    • Autism friendly screenings start at the advertised performance time.
    • There is a large white clock within the screen(s) showing autism friendly screenings.
    • There is large, clear directional signage to the screen(s) showing autism friendly screenings.
    • There is pictorial signage to the screen(s) showing autism friendly screenings.
    • The lighting levels in the screen(s) showing autism friendly screenings are turned up a little.
    • The sound levels in the screen(s) showing autism friendly screenings are turned down.
    • Site routing maps and screen seating plans are not available.
    • There is a quiet area available within the cinema.
    • There is a chair/seat within the quiet area.
    • Guests can bring their own food and drink into the screen(s).
    • Carers/parents/companions can visit the cinema in advance to familiarise themselves with the surroundings.
    • The hearing system used is Dolby Fidelio and operates via Wi-Fi.

Getting Here

Getting Help and Assistance

  • Help and Assistance View
    • There is not a member of staff trained in British Sign Language, please phone the venue in advance for more information.
    • The alternative formats documents can be provided in include; large print on request and audio.
    • There is not an assistance dog toilet or toileting area at the venue/nearby.
    • Water bowls for assistance dogs are available.
    • There are not mobility aids available.
  • Additional Contact Details View
    • The telephone number for the Disability & Accessibility Helpline is 0800 138 3315.
    • The textphone number for the Disability & Accessibility Helpline is 18001 0808 1560 609.
    • The telephone number for the Cinema Exhibitors' Association (CEA) Card is 01244 526 016.
    • The textphone number for the Cinema Exhibitors' Association (CEA) Card is 18001 01244 526 016.
    • The email address for the Cinema Exhibitors' Association (CEA) Card is info@ceacard.co.uk.
    • The website for the Cinema Exhibitors' Association (CEA) Card is https://www.ceacard.co.uk.

Parking (Provided by Silverlink Shopping Park)

  • The cinema has shared parking facilities.
  • The cinema shares the retail parks parking facilities.
  • The car park is located in front of the cinema.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 358cm x 600cm (11ft 9in x 19ft 8in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There are not parking charges for the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete tiles and block paving.
  • There is not a road to cross between the car park and the entrance.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 8m (8yd 2ft) from the main entrance.
  • There is not a/are not clearly marked drop-off point(s).

Approach (Main and Costa Entrances)

  • The surface of the approach is stone/concrete tiles and block paving.
  • There is a/are fixed bollard(s) on the approach.
  • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
  • There is step-free access on the approach.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm.

Outside Access (Costa Entrance)

  • This information is for the entrance located at the front right of the building.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 68cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 216cm.

Foyer

  • Cinema Foyer View
    • The cinema foyer is located ahead as you enter via the main entrance.
    • There is step-free access to the cinema foyer.
    • There is step-free access throughout the foyer.
    • The type of flooring in the foyer is tiles and laminate.
    • There is some flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the foyer which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Wayfinding signage is available.
    • The nearest seating is located in Costa or AMBAR, to the left and right as you enter.
    • The foyer does play background music.
    • There is a self service ticket machine.
    • The self service ticket machine is at a suitable height for a wheelchair user.
  • Food and Drink Counter(s) View
    • There is a/are food/drink counter(s) within the foyer.
    • The counter(s) is/are located at the rear of the foyer.
    • The nearest counter is approximately 14m (15yd 11in) from the main entrance.
    • The counter(s) is/are clearly visible from the entrance.
    • There is step-free access to the counter(s).
    • There is a clear unobstructed route to the counter(s).
    • There are windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
    • The counter(s) is/are not placed in front of a background which is patterned.
    • The lighting levels at the counter(s) are good.
    • The height of the counter(s) is/are 104cm.
    • There is sufficient space to write or sign documents on the counter(s).
    • There is not a/are not lowered section(s) of the counter(s).
    • Clipboards can be provided to anyone who is unable to use the counter(s).
    • There is a hearing assistance system at the counter(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Plastic/takeaway cups are available.
    • Drinking straws are available.
    • There are menu boards/signs available.
    • Menus are not available in Braille.
    • Menus are not available in large print.
    • Picture menus are not available.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can bring food/drink to screens if required.
    • Tickets can be purchased from the food/drink counter(s).

Eating and Drinking (Costa)

  • The following information is for the café.
  • The café is located at the front right of the building.
  • There is step-free access to the café.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the counter is 95cm.
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing system.
  • There is step-free access within the café.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is laminate.
  • Some tables are permanently fixed.
  • Chairs are not permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 2m from the entrance/opening.
  • The nearest table is approximately 3m from the till/counter.
  • The distance between the floor and the lowest table is 73cm.
  • The distance between the floor and the highest table is 108cm.
  • The standard height for tables is 73cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Eating and Drinking (AMBAR)

  • The following information is for the bar.
  • The bar is located to the left as you enter via the main entrance.
  • There is step-free access to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the counter is 121cm.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 86cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is tiles and laminate.
  • Tables are not permanently fixed.
  • Chairs are not permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 9m from the entrance/opening.
  • The nearest table is approximately 3m from the till/counter.
  • The distance between the floor and the lowest table is 51cm.
  • The distance between the floor and the highest table is 108cm.
  • The standard height for tables is 51cm.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The lighting levels are low.

Getting Around

  • There is step-free access throughout the building.
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet, tiles and laminate.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is good colour contrast between the walls and floor in all corridors/walkways.
  • The lighting levels are varied.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does play background music in public areas.
  • Music is played in the entrance foyer.
  • There is a hearing assistance system in the public areas of the building.
  • The system is a portable loop.
  • A portable hearing assistance loop is located within AMBAR.
  • The hearing assistance system is available only on request.

Screen (Screen 1)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 1.
  • This information is for the entrance located at the beginning of the rear left corridor, on the left.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row D (front of the screen).
  • The gradient of the ramp/slope is slight.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope is clearly illuminated before and after screenings.
  • The ramp/slope is clearly illuminated during screenings.
  • The ramp described above is just past the screen 1 entrance to the right.
    The ramp leads to the rear of rows A to D and in front of rows E to O.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 33cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located in the rear left corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is ramped/sloped and stepped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • There are not handrail(s) at the ramp.
    • The width of the ramp/slope is 130cm.
    • The ramp/slope does not bypass the step(s).
    • The lighting levels at the ramp/slope are good.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is not clearly illuminated during screenings.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
    • The steps are not clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Rows A and D at the front of the screen.
    • The designated seating area(s) is/are approximately 5m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is ramped/sloped access to the designated seating area(s).
    • There is/are 5 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • The steps on the right have a handrail leading to rows E to K only.
      The set of steps to the left have a handrail that covers all rows.
      The designated seating (photograph 12) in Row A has 3 wheelchair spaces and is accessed by the steep ramp described above.
      The designated seating in Row D (photographs 13 and 14) has 2 wheelchair spaces and avoids using the steep ramp.

Screen (Screen 2)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 2.
  • This information is for the entrance located at the far end of the rear left corridor.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 38cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located in the rear left corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 18 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A at the front of the screen.
    • The designated seating area(s) is/are approximately 5m from the front of the screen.
    • The designated seating area(s) is/are clearly signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 4 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • The steps on the right have a handrail leading to Rows A to H only.
      The steps on the left have a handrail that covers all rows.

Screen (Screen 3)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 3.
  • This information is for the entrance located at the end of the rear left corridor, on the right.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 151cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 37cm.
  • The lighting levels before and after screenings are good.
  • The nearest accessible toilet is located in the rear left corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A at the front of the screen.
    • The designated seating area(s) is/are approximately 5m from the front of the screen.
    • The designated seating area(s) is/are clearly signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 4 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 4)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 4.
  • This information is for the entrance located at the beginning of the rear left corridor, on the right.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm.
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 37cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located in the rear left corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A at the front of screen.
    • The designated seating area(s) is/are approximately 5m from the front of the screen.
    • The designated seating area(s) is/are clearly signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 4 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • The steps to the left have a handrail leading to Rows B to H only.
      The steps to the right have a handrail that covers all rows.

Screen (Screen 5 IMAX)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 5 IMAX.
  • This information is for the entrance located at the front right of the rear left corridor.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm.
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row B (front of the screen).
  • The gradient of the ramp/slope is steep.
  • There are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is clearly illuminated before and after screenings.
  • The ramp/slope is clearly illuminated during screenings.
  • The type of flooring is carpet and laminate.
  • There are seats with armrests on both sides.
  • The width of the rows of seating is 91cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located in the rear left corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row B.
    • The designated seating area(s) is/are approximately 8m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • The steps to the right have a handrail leading to Rows B to I only.
      The steps to the left have a handrail that covers all rows.
      There are 2 steps down to Row A.
      This screen does not have a hearing assistance system.

Screen (Screen 6)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 6.
  • This information is for the entrance located at the beginning of the rear right hand corridor.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 37cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located in the rear right corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A at the front of the screen.
    • The designated seating area(s) is/are approximately 6m from the front of the screen.
    • The designated seating area(s) is/are clearly marked.
    • There is step-free access to the designated seating area(s).
    • There is/are 4 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • The steps to the right have a handrail leading to Rows B to H only.
      The steps to the left have a handrail that covers all rows.

Screen (Screen 7)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 7.
  • This information is for the entrance located in the rear right corridor on the left.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 37cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located in the rear right corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A at the front of the screen.
    • The designated seating area(s) is/are approximately 6m from the front of the screen.
    • The designated seating area(s) is/are clearly signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 4 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • The steps to the right have a handrail leading to Rows B to H only.
      The steps to the left have a handrail that covers all rows.

Screen (Screen 8)

  • The name/number of the screen surveyed is Screen 8.
  • This information is for the entrance located at the rear of the far-right corridor.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 37cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located in the rear right hand corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A at the front of the screen.
    • The designated seating area(s) is/are approximately 5m from the front of the screen.
    • The designated seating area(s) is/are clearly signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 4 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • The steps to the left have a handrail leading to Rows B to H only.
      The steps to the right have a handrail that covers all rows.

Screen (Screen 9)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 9.
  • This information is for the entrance located in the rear right corridor on the right.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 152cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row E (front of the screen).
  • The gradient of the ramp/slope is steep.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is clearly illuminated before and after screenings.
  • The ramp/slope is clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 38cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located in the rear right corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is ramped/sloped and stepped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • There are not handrail(s) at the ramp.
    • The width of the ramp/slope is 115cm.
    • The ramp/slope does not bypass the step(s).
    • The lighting levels at the ramp/slope are low.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is clearly illuminated during screenings.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Rows A and D.
    • The designated seating area(s) is/are approximately 5m from the front of the screen.
    • The designated seating area(s) is/are clearly marked.
    • There is ramped/sloped access to the designated seating area(s).
    • There is/are 5 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • Rows A to D are at the front of the screen and are accessed by the internal slope.
      There are 3 designated spaces in Row A and 2 in Row D.
      Rows E to O are accessed by the steps.
      The steps to the right have a handrail leading to Rows E to L only.
      The steps to the left have a handrail leading to Rows E to O only.

Accessible Toilet(s) (Rear Left Corridor)

  • There is an/are accessible toilet(s) for public use.
  • This accessible toilet is located on the right in the rear left corridor.
  • This accessible toilet is approximately 24m (26yd 9in) from the main entrance.
  • There is step-free access to the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is not self-closing.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 133cm x 155cm (4ft 4in x 5ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 145cm from the floor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf next to the toilet.
  • Position of Fixtures View
    • The shelf is at a height of 50cm.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 83cm (2ft 9in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 83cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 82cm (2ft 8in).
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 79cm (2ft 7in).

Accessible Toilet(s) (Rear Right Corridor)

  • There is an/are accessible toilet(s) for public use.
  • This accessible toilet is located in the rear right corridor.
  • This accessible toilet is approximately 24m (26yd 9in) from the main entrance.
  • There is step-free access to the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is not self-closing.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 148cm x 176cm (4ft 10in x 5ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 92cm (3ft).
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 147cm from the floor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf next to the toilet.
  • Position of Fixtures View
    • The shelf is at a height of 95cm.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 90cm (2ft 11in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.

Standard Toilet(s) (Rear Left and Right Corridors)

  • Standard toilet facilities are available.
  • The nearest standard toilet(s) is/are located in the rear left or rear right corridor.
  • The female toilet facilities that were surveyed are located in the rear left or rear right corridor.
  • The female toilet(s) is/are approximately 30m (32yd 2ft) from the main entrance.
  • There is step-free access to the female toilet(s).
  • There is tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • Access to Standard Female Toilet(s) View
    • There is a lowered wash basin available.
    • The height of the lowered wash basin is 73cm.
    • There are no vertical wall-mounted grab rails at the lowered wash basin.
    • The wash basin(s) tap type is sensor.
    • There is not a lowered hand dryer available.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in the rear left or rear right corridor.
    • The male toilet(s) is/are approximately 23m (25yd 6in) from the main entrance.
    • There is step-free access to the male toilet(s).
    • There is tactile and pictorial signage on or near the toilet door.
    • There is a lowered urinal available.
    • The height of the lowered urinal is 55cm.
    • There are no vertical wall-mounted grab rails at the lowered urinal.
    • The lowered urinal does contrast visually with the wall.
    • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is a lowered wash basin available.
    • The height of the lowered wash basin is 73cm.
    • There are no vertical wall-mounted grab rails at the lowered wash basin.
    • The wash basin(s) tap type is sensor.
    • There is not a lowered hand dryer available.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.