Skip to main content

One Willow Close LD Inpatients Respite

1 Willow Close, Upton, Northampton, Northamptonshire, NN5 4GL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include Bedrooms, lounge, dining, sensory room, bathrooms.
  • Comments View
    • A respite centre for adults with learning disabilities and complex health needs.
    • The One Willow Close has six regular beds and offers a specialist Short Breaks service tailored to the needs of the person, their families and their carers.

Getting Help and Assistance

  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; mobile hoists and hoist slings.
  • To obtain mobility aids please contact staff.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Northampton.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 340cm x 470cm (11ft 2in x 15ft 5in).
  • The nearest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 12m (13yd 4in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the building.
  • There is not level access into the venue.
  • There is a bell at this entrance.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are light.
  • The width of the door opening is 120cm (3ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 120cm (3ft 11in).
  • Comments View
    • The height of the bell is 150cm.
    • Second set of doors are held open.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the entrance.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Wayfinding signage is available.
  • Some pictorial signage is available.
  • The type of flooring in walkways and corridors is carpet and vinyl/laminate.
  • The lighting levels are varied.

Inpatient Accommodation (Bedrooms)

  • Accessible accommodation is available in this building/area.
  • There are 6 bedrooms, all on the ground floor with ceiling hoists.
  • The inpatient accommodation surveyed was Bedroom 1.
  • The door opening width for the flat/room surveyed is 75cm+.
  • The flat/room surveyed did not have an accessible bathroom.
  • There is room for a wheelchair user to manoeuvre in the flat/room surveyed.
  • The type of flooring in the flat/room surveyed is vinyl/laminate.
  • The colour contrast between the walls and floor in the flat/room surveyed is good.
  • There are ceiling hoists in each room. There are no flashing fire alarm beacons installed.

Room / Area (Sensory Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Sensory Room.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is available.
  • The hoist is powered overhead.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Day Room / Lounge Area

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 4m from the Entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 80cm (2ft 7in).
  • The type of flooring is carpet.
  • There is a space for a wheelchair user to manoeuvre.
  • There is a mixture of seating with and without armrests.
  • No chairs are permanently fixed.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.
  • Comments View
    • There are two identical doors onto the lounge, there are only coffee tables in this room.

Room / Area (Dining Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Dining Room.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 83cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is available.
  • The hoist is powered overhead.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • The room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Accessible Bathroom

  • Accessible bathroom facilities are available.
  • There is/are 2 accessible bathroom(s) in this unit.
  • There is/are 1 accessible bathroom with a wheel in shower and 1 with a bath.
  • Location and access View
    • It was possible to access the bathroom during the survey.
    • The bathroom is unisex.
    • The bathroom is not for the sole use of disabled people.
    • There is pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 10m (10yd 2ft) from the main entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the door is 115cm (3ft 9in).
    • The door weight is light.
    • The dimensions of the bathroom are 400cm x 390cm (13ft 1in x 12ft 10in).
    • The bathroom has a non-slip floor.
    • The bathroom does have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • There is a functional emergency alarm available.
    • There is a push button style of alarm.
    • Disposal facilities are available.
    • There is not a coat hook.
  • Position of fixtures View
    • Wall mounted grab rails are not available for the toilet.
    • The height of the toilet seat above floor level is 48cm ().
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 140cm (4ft 7in) high.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin height is 78cm (2ft 7in).
    • The tap type is push.
    • There is not a mixer tap for the wash basin.
    • There are mirrors in the accessible bathroom.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is a bath.
    • The height of the side of the bath from floor level is 77cm (2ft 6in).
    • The height is adjustable.
    • A hoist is available.
    • The tap type is push.
    • There is a mixer tap.
    • There is not a shower over the bath.
    • There are not wall mounted handrails available for the bath.
  • Wheel in shower details View
    • There is not a wheel in shower.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a height adjustable chair and bed available.
    • There is a ceiling track hoist.

Accessible Bathroom

  • Accessible bathroom facilities are available.
  • There is/are 2 accessible bathroom(s) in this unit.
  • There is/are 1 accessible bathroom with a wheel in shower and 1 with a bath.
  • Location and access View
    • It was possible to access the bathroom during the survey.
    • The bathroom is unisex.
    • The bathroom is not for the sole use of disabled people.
    • There is pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 17m (18yd 1ft) from the main entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the door is 110cm (3ft 7in).
    • The door weight is light.
    • The dimensions of the bathroom are 340cm x 380cm (11ft 2in x 12ft 6in).
    • The bathroom has a non-slip floor.
    • The bathroom does have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • There is a functional emergency alarm available.
    • There is a push button style of alarm.
    • Disposal facilities are available.
    • There is not a coat hook.
  • Position of fixtures View
    • Wall mounted grab rails are not available for the toilet.
    • The height of the toilet seat above floor level is 44cm ().
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 140cm (4ft 7in) high.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin height is 78cm (2ft 7in).
    • The tap type is push.
    • There is not a mixer tap for the wash basin.
    • There are mirrors in the accessible bathroom.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is not a bath.
  • Wheel in shower details View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • There are not handrails available for the shower.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a ceiling track hoist and adjustable bed.

Standard Toilet(s) (Staff)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the right as you enter.
    • The shared toilet(s) is/are approximately 8m (8yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • An ambulant toilet with wall mounted grab rails is not available.
    • Lighting levels in the shared toilets are moderate to good.